Had to ring them 17 different times over 2 days about my pay. They constantly said I'll get a call back which didn't happen. Ended up getting another pay company to do my hours
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Effective , they care not treating nurses as numbers but as people / partners in working together . Patiently explained things to new clients and ensure they understand . They never push or manipulate... Toon meer
Bedrijf heeft geantwoord
things made simple allowing me to just work knowing my wages have been sorted without any issues or problems. polite staff helpful and do what's expected of them .A joy to work with liquid Friday y... Toon meer
Bedrijf heeft geantwoord
Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Leading UK, FCSA Accredited Umbrella company, we focus on delivering exceptional customer service for contractors and agencies. Find out more: https://www.liquidfriday.co.uk/
Contactgegevens
The Quarterdeck, 3-6 The Boardwalk, PO6 4TP, Portsmouth, Verenigd Koninkrijk
- 023 9288 3300
- info@liquidfriday.co.uk
- liquidfriday.co.uk
4,0
Goed
2K reviews
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Antwoord van Liquid Friday
Thank you for taking the time to leave such a lovely review. We're delighted to hear the service was 5 star!
Today I had one of the best experiences…
Today I had one of the best experiences I've had when dealing with a payroll firm . Over the years Ive dealt with a good few and spoke with numerous different people . Today I was helped and treated with the up most respect and manners , liquid Friday you need to know that one of your workers by the name of MART IS A SPECIAL ONE AND NEEDS TO BE KEPT AND ALLOWED TO excel as he will only be a massive asset to yourself any firm blessed to have him working for them . Thank you mart for your help and amazing guidance through the maze of information you made so easy and quick . Take the best of care and just continue to be you more of you is needed believe me.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Liquid Friday
Thank you so much for taking the time to leave such an incredible review! We’re absolutely delighted to hear about your experience and, most importantly, that you felt supported, respected, and well looked after.
Your kind words about our team member, Mert, are truly appreciated. We’ll be sure to pass your wonderful feedback on to him and onto the senior leadership team.
Thank you again for your thoughtful review.
Antwoord van Liquid Friday
Thank you so much for your 5-star review! We're delighted to hear you had a great experience.
Antwoord van Liquid Friday
Thank you so much for your review and kind words! We'll be sure to pass your feedback on to our team.
The automated onboarding failed so…
The automated onboarding failed so ended up calling to setup the basics. Systems seem old and clunky often resulting in a fail loop. The first line call staff (Lovely people I am sure) have little to no access, so expect to be put on hold while they ask someone else.
6 augustus 2026
Antwoord van Liquid Friday
Thank you for taking the time to share your feedback, we take your comments seriously and are already reviewing what happened and taking steps to improve.
No customer service
No customer service
I'm trying to get in contact but nobody answered. 20 calls and no response.
31 juli 2026
Antwoord van Liquid Friday
We're truly sorry for your experience, Your feedback is important to us, and we'd appreciate the opportunity to make things right. I will arrange with the team to contact you directly first thing this morning.
Only just signed up but so far the…
Only just signed up but so far the service provided has been spot on. I had a few problems with the tech side but the customer support team helped every step of the way.
6 augustus 2026
Antwoord van Liquid Friday
Thank you for taking the time to leave such a lovely review. We're delighted to hear you enjoyed your onboarding experience with us! Thank you!
Exceptional service and friendly staff
Great friendly staff explained everything perfectly. And feel really safe knowing they are in control. Quick and easy set up .
Thanks again
30 juli 2026
Antwoord van Liquid Friday
Thank you for your amazing review! Your kind words and feedback mean a lot to our team. Thank you!
get the employment agencies to inform…
get the employment agencies to inform clients of the cost involved to supply a payslip, legalised robbery.
4 augustus 2026
Antwoord van Liquid Friday
Thank you for bringing this to our attention.. We take your comments seriously and are always looking for ways to improve. Please reach out to sarah.jones@liquidfriday.co.uk directly so we can learn more and work toward a resolution.
Antwoord van Liquid Friday
Thank you for your wonderful review! We're so glad you had a great experience, we really appreciate your support.
Excellent service
Excellent service very helpful and friendly staff
4 augustus 2026
Review zonder uitnodiging
Antwoord van Liquid Friday
Thank you so much for your sharing your experience and kind words! We'll be sure to pass your feedback on to our team as they'll be delighted to hear it.
No password to open payslip.
No password to open payslip.
An email also said a link to portal was sent but it wasnt there.
30 juli 2026
Antwoord van Liquid Friday
Thank you for taking the time to share your feedback. We're sorry you are experiencing issues with accessing pay slips. Please reach out to sarah.jones@liquidfriday.co.uk should you need any assistance.
The fact that nobody wanted to answer…
The fact that nobody wanted to answer the phone and then having them lie claiming they had been trying to call me even though they clearly hadn’t. The worst payroll company I have ever had the displeasure of being paid by. Plus I didn’t get paid until around 1800 which in this day and age and with the technology we use is absolutely unacceptable
24 juli 2026
Antwoord van Liquid Friday
We're sorry that our service didn't meet your expectations. Your feedback is important to us, and we'd appreciate the opportunity to better understand what happened. Please contact us directly so we can address your concerns sarah.jones@liquidfriday.co.uk
Difficult people and my pay was 20£ 4…
Difficult people and my pay was 20£ 4 weeks in a row
31 juli 2026
Antwoord van Liquid Friday
We're very sorry to hear about your experience. Your feedback is important to us, and we take your concerns seriously. Please don't hesitate to contact sarah.jones@liquidfriday.co.uk so we can address your concerns.
Antwoord van Liquid Friday
We're thrilled you had a great experience! Thank you for taking the time to leave such a lovely review.
Antwoord van Liquid Friday
We're very sorry to hear about your experience. Your feedback is important to us, and we take your concerns seriously. Please don't hesitate to contact sarah.jones@liquidfriday.co.uk so we can address your concerns.
Antwoord van Liquid Friday
Thank you for your wonderful 5-star rating, It means a lot to our team!
Tried to get through the past 6 hours…
Tried to get through the past 6 hours about not receiving my payment keep getting sent to voicemail at exactly 7 mins emailed and not response left a text no response
31 juli 2026
Review zonder uitnodiging
Antwoord van Liquid Friday
Thank you for sharing your experience. We're truly sorry we let you down. Your feedback is invaluable and helps us improve.
Have managed to complicate something…
Have managed to complicate something that was quite simple all the app crap is not making the service better and £22 to get my own money is far to much daylight robbery
29 juli 2026
Antwoord van Liquid Friday
Thank you for taking the time to share your experience. Your feedback is important to us, and we take your concerns seriously. Please don't hesitate to contact sarah.jones@liquidfriday.co.uk so we can address your concerns.
take money for everything but didn't…
take money for everything but didn't help for nothing provide some service but this service didn't exist work time until 5:30 pm but no one takes phone calls no professional
22 juli 2026
Antwoord van Liquid Friday
We're sorry that our service didn't meet your expectations. Your feedback is important to us, and we'd appreciate the opportunity to better understand what happened. Please contact us directly so we can address your concerns sarah.jones@liquidfriday.co.uk
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