Little Ones London Reviews 

2.564
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m really grateful to Hannah K for all her help throughout the recruitment process. She was friendly, professional and incredibly efficient from the very beginning. Everything happened so quickly a... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely management team! I’m so grateful to be part of Little Ones. My manager Matt has gone above and beyond to help me find new roles with families, always keeping me updated with interviews and opp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Appalling service. Have been with the agency for over 3 months. Each time we’ve had a video call with prospective clients, they either don’t turn up or they are not available for the specified hours.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

April has been absolutely terrific throughout my job search. She is patient, supportive and encouraging. She has gone above and beyond for me and all her clients. I’m very grateful for all her hard wo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kinderopvangbureau
  2. ook in
  3. Wervings- en selectiebureau

Geschreven door het bedrijf

Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(2.564)

136 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic experience working with this…

Fantastic experience working with this agency!Kusum really took the time to understand my availability, preferences and experience level, and quickly secured me two lovely part-time positions. Communication was always clear and quick, she was supportive throughout the whole process, and I feel confident and happy with the roles they found for me. 10/10 — highly recommend!

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ewin was amazing help

Ewin was professional, supportive, and helped me find a great nanny position. The whole process was smooth, and her communication was excellent. I highly recommend her to anyone looking for childcare work. Thank you for your help

29 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

William is the best—so attentive

William is the best—so attentive, dedicated, and committed to sending out job proposals 🙏🏼. Thank you so much, William, for all the help you’ve provided; you are a truly excellent professional 👏🏻👏🏻.

28 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’m so grateful to Kusum and William…

I’m so grateful to Kusum and William for all of their support. After a difficult experience in my previous role, they were there for me every step of the way. Kusum was incredibly understanding, reassuring, and always made me feel supported during a stressful time. She genuinely cared about my wellbeing, and I’ll always appreciate how kind and patient she was.
They also found me a fantastic new role very quickly, and the whole transition was handled with such professionalism and care. Their communication was excellent, and they made what could have been a very stressful process feel so much easier.

Thank you both for your hard work, kindness, and dedication. I couldn’t have asked for better support, and I would highly recommend you to any nanny looking for an agency that truly cares about the people they work with.

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They are unprofessional

They are unprofessional . They took initial fees from me promising to find a candidate but they failed. They persuaded me interview candidates doesn’t fit my requirements I gave a try and it was a nightmare. The candidates can’t cook or even do ironing. They keep changing the agents every week. Pls be vigilant when signing up. . If there was no star option I would have chosen it.

1 juni 2026
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Good afternoon Arul,

I am sorry to hear that you are not satisfied with your experience with Little Ones. I would be happy to look into this matter for you to see if there is anything I can do to help.

I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,
James Ross
Client Relations Manager
Little Ones UK Ltd

Beoordeeld met 5 van de 5 sterren

William

William found me a perfect job as fast as possible without any issues. I appreciate him and he replied to my text and my phone quickly and helped me meet great people.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great set of candidates- good service

First time hiring for a nanny/housekeeping role and, a bit last-minute, we decided to try Little Ones London, as we were interested in more long-term/permanent setup, rather than the more casual/"as-you-go " matching services out there. I was impressed from the outset by how quickly they engaged with us, and everyone we spoke to was highly professional. They really understood what we were looking for and sent candidates with strong references and well-matched profiles. Within two weeks we found someone. I had reservations about how effective an agency would be, but I was genuinely impressed. The payroll service is also a great add-on.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointing experience

Don't be fooled by the impressive profiles you receive before signing the contract.

We contacted this agency to find a nanny/housekeeper and were shown several promising candidates. However, when we requested interviews, every request was declined for different reasons.

Eventually, we hired one candidate and paid a £4,000 agency fee. She resigned on her first day, stating that she was not a cleaner and should not have been asked to perform cleaning duties, which clearly showed that the agency had not properly briefed her about the role before placing her with us.

When we raised our concerns, the agency said it was disappointed with the candidate's actions. However, they refused to refund the £4,000 agency fee and would only offer replacement candidates. Over the next six weeks, we received many profiles, but most were clearly unsuitable and did not meet our requirements. It felt like they were simply trying to meet their quota rather than genuinely finding suitable candidates. Even the few candidates we wanted to interview became unavailable, or the interviews never happened.

The result? We paid £4,000 and still didn't find a nanny/housekeeper.

Communication from Natalia was also slow and unhelpful, often taking days to respond while pushing unsuitable candidates.

Very disappointing experience. I would not recommend this agency.

23 oktober 2025
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Good morning Mrs Bardiani,

I am sorry to hear that you are not satisfied with your Little Ones service. The version of events you have presented here differs in significant respects from the results of my investigation.

My offer in settlement of this matter has been communicated to you privately and remains open to you should you wish to exercise it.

Best regards,
James Ross
Client Relations Manager
Little Ones UK Ltd

Beoordeeld met 5 van de 5 sterren

NEREA WAS AMAZING

19 juni 2026
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Hi Lucena,

Thank you so much for the kind words and for taking the time to leave us a positive review.

Beoordeeld met 5 van de 5 sterren

Alex from little ones London is highly…

Alex from little ones London is highly professional, reliable, caring and easy to communicate with. I’m registered with many nanny agencies, but in the short week Alex took the action and good care to find me the perfect role and work for a lovely family. That’s my second time experiencing and having the opportunity to work for great family. I can’t to thank you enough for the kindness and help! Alex is fantastic!

15 juni 2026
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Hi Pavla,

We are so happy you had such a wonderful experience with Alex. It is fantastic to hear that he has helped you find a suitable position twice. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Little ones have been great!

Little ones have been great in supporting me in finding a new role. Kusum has been consistent in making sure I’m happy and sharing information between me and the client. The whole process has been smooth and everything involved was completed quickly. Thank you for all your help, 100% recommend.

15 juni 2026
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Hi Amber,

We are so thrilled to hear about your wonderful experience with Kusum! It is fantastic to know her professional and patient approach has been helpful.

Best,
Little Ones

Beoordeeld met 5 van de 5 sterren

Que aprendí demasiado y fueron muy…

Que aprendí demasiado y fueron muy pacientes con lo del inglés

29 november 2025
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Dear Manuel,

Thank you so much for the kind words - it's great to know that you've had a positive experience with us!

Best,
Little Ones

Beoordeeld met 5 van de 5 sterren

Course material and tutor feedback

Having the tutor go through the co material in depth giving lots of examples scenarios also being able to give in coursework and get feedback has helped quite a lot and to be able to complete the course to the highest level. Thank you so much for your support.

10 mei 2026
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Hi Anita,

Thank you so much for the positive feedback - we're pleased to know that the courses have been beneficial to you, and look forward to supporting you again in the future.

Best,
Little Ones

Beoordeeld met 5 van de 5 sterren

Lauren has been always ready to help…

Lauren has been always ready to help and professional with me. Great advicer

8 juni 2026
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Hi Naomi,

Thank you so much for the kind review - it's great to know that Lauren has been of assistance to you; we'll be sure to pass our kind words to her.

Best,
Little Ones

Beoordeeld met 1 van de 5 sterren

Theft of valuables by a housekeeper!

Do not use Little Ones !
I was provided with an utterly useless temporary housekeeper who spoke no English and as a replacement was given a lady named Maria with no DBS . Maria proceeded to steal £5000 worth of clothing including a brand new Hermes wallet, a Roland Mouret Dress and a vintage summer dress with great sentimental value. James & William have avoided my calls & emails and I have reported this woman to the police.
Be very careful, they have no care for you or your family, they just want their fee!!!!

8 juni 2026
Review zonder uitnodiging
Logo Little Ones London

Antwoord van Little Ones London

Good afternoon Ms Parrish,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one and the situation you describe is absolutely not what we expect of our consultants or candidates.

I have contacted you privately to discuss this matter further and to see if we can resolve this for you.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

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