LivePlan Reviews 129

The LivePlan crew and platform is amazing! Support is responsive to any questions or concerns, and constantly looking for ways to improve and upgrade the platform. And, then providing training to ensure we know how to use it to it's fullest potential. Always staying one step ahead and innovative! Thank you for all you do to support the clients you serve!

The team at LivePlan are exceptional!!! They provide excellent customer service and seek feedback regularly to ensure the program meets its users' needs.

Very happy professor here. I've used the software to help hundreds of students write business plans in my entrepreneurship and small business management class. I've received top-notch instructional suppport, tailored help for course-specific needs, and warm receptivity to feature requests.

Liveplan is very basic and simlple so simple you can't do basic control over forecast in taxes and dividends.
It lets you add pictures but it can't handle that as well giving you errors when you try to download it later.
Very buggy and will take your time away from you, thinking it is going good then to find out one of their many shortcomings ends up costing you twice as much work as you have put in.

They are deceitful saying they have a number, it only directs you to recorded prompts telling you to email them.

I reached out to support and they informed me that your forecast doesn't do several things that I needed to do so they admitted that your app falls short on many Financial aspects that are very regular to getting an investor I am now have to pay extra to somebody else to get this corrected and it is now delayed everything else because of this your services have ended up costing me more problems than helping me I feel bad for the other people that have to go through this experience.

The only option your support told me I had was to pay you guys $500 to fix it.

Tell you it's $20 - $30 monthly depending on the plan you selected. They charged my card for the entire $360 upfront. I had to submit for a refund.

They tell you it is only £12 a month which is a real good deal so I sign up and they charge me for the full 12 months £113.88 it is a very shady move with no transparency. Let your customers know exactly what they are going to pay rather than trying to suck people dry.

They use refund only as a sales strategy but never to satisfy a customer. I have realized inside in 24hrs that i forgot and sticked to premium instead of standard one. When i reach to them for a downgrade refund they say they can't do that. I should be able to get a refund if i let them know in less than 48 hours. I was their customer for 3-4 months but this approach is not acceptable, so looking for new alternatives. Hope it worths to lose a customer for only a 20$ for a service im not using.

5 on 5 as they really deserve it.
I couldn't ask for more.
PS you just need to invest some time to understand how it works but this is not related to them while it is related to the BP itself

LivePlan is a professional tool able to customize and design a perfect business plan by including financial projections. It provides the opportunity to download the final file in DOCX and PDF formats. The unique weaknesses are the no opportunity to export the projections into Excel-based formats.