Loanguys.com Reviews 

Roberto did a great job. We had a few unexpected hurdles but he stuck with it and got the loan done. His follow up was excellent. I'll be back for future loans.

Vaughn Cromwell was our "loanguy", he is extremely knowledgeable, professional and thorough. We have done 2 loans with them without any issues. I would highly recommend them to my friends.

Waste of time and money.

Ease of complete process. Adriana was on point and kept me informed of all details and application process was a breeze.

Had to send the same documents repeatedly, communication was terrible, was told one rate never got the papers to lock it in, wh n I did the rate was 2 percent higher with pre payment penalty. My rep and underwriter apparently never communicated because the numbers never matched. Was the worst loan experience I have ever had all the way to close which was more of the same paperwork was wrong and had to sit in closing office waiting on the corrections.

Natalia is a phenomenal loan officer she makes the deals seamless complete joy to work with

Loan Guys is fantastic. Once you've worked with them, you'll never want to go elsewhere. I really enjoyed collaborating with Jeremy and his team. I'm closing today, and I owe all the credit to Jeremy, Kelsey, and the rest of the team. Thank you, Loan Guys! Much appreciated.

Worst and unreliable Lender- AVOID THEM at all costs. This company is the worst lender that I have ever dealt with, and I have dealt with many. They send you a wrong estimates in the begining of the process, charge the appraisal and do not lock rates. I am Clear to close and they came with $8000 origination fees even after my initial estimation was Zero. They hold your appraisal and try to box you in so you cannot go to another lender. It did not work with me and you should run away from this company. Jeremy and Vaughn tried to keep my mortgages there but never showed an official numbers. Jeremy "forgot" to lock my rate on feb 26th when the appraisals came in and only locked on march 13th at much higher rate than initially discussed. All in all, if you want to spend more money than what you initially discuss and having super bad surprises or lose your closing, this is the company for you. I am available if anyone would like more details about them. If it is all of this not enough, they insisted to keep my appraisals and not transfer them to a new lender. They tell you that they will do it just to make you run out of time and close with them.That shows the lack of decency from them. You have been warned. Update: They finally transfered my appraisals to another lender after holding it for 4 days after my request. I also got their request to review my appraisal and remove the names, but I wont as this are all facts and no emotions. If you do not want a bad review, just make sure you lock client's rates abd inform them upfront about your ORIGINATION charges.

I would use this company again, everyone was helpful and informative the whole way through.

I had a wonderful experience working with Shervin on a cash-out refinance deal. It’s my second time collaborating with him, and as always, he exceeded expectations to make this deal happen! I’d definitely recommend him to anyone.

Incredibly fast DSCR closing. I was worried about hitting our contract deadline, but the team stayed on top of underwriting and closed ahead of schedule.

Hi it went ok. I didn’t used the portal because it was for a convention mortgage but I went with DSCR loan. So all documents went thru emails.

First, on their web page (at the bottom) they say they are BBB accredited (and give themselves an A+ rating, no less.) But BBB states they are not accredited.

Update: They have responded to this review and have the balls to say they are rated with the BBB!
They are not! Trust Pilot won't let anyone show links, but look it up at BBB. This company lies like dogs.

My daughter was not getting a good feeling about these people. They wanted an appraisal upfront, but wouldn't give her the final numbers until the appraisal was done. She asked to run the numbers with the worse case scenario on the appraisal, but they wouldn't do it. She didn't want to go through a long process that could end up with completely different terms than she was first given.

If I could, I would have given them a Zero star.
At first, everything went well. Then the closer we got to closing, the more problems arose. We never saw the final numbers until the closing. And of course, the numbers were different. We were supposed to get 50k cashout, then it went to 43k, and at close it was 35k. Every time I questioned the numbers, it was like pulling teeth to get a straight answer.
By the way, before they would give me any information, they ordered an appraisal for the property that cost about $1,000. And don't forget about the $70 some dollars for the credit check. They hook you right away with money, so you are invested in staying with them. Yeah, I could have taken the appraisal and gone somewhere else, but I gave them a chance. I regretted working with them!!!

Vaughn and Kelsey were great working with me even when we were out of town, finding workarounds and keeping us updated.

I worked with Shervin Modir on a refinance of a Florida condominium project. Sherv was very professional and met all my needs during this process. Sherv worked through all my questions and concerns and got me closed on time for another acquisition I was making. We will be working again. I am sure.
Thanks, Sherv.

This is a third party loan processor that engages in fraud and predatory lending practices. Do not trust them at all. They tried to push a loan through that I don’t qualify for and that would have led me to foreclosure on my home. They refused to disclose who the lender was. They told me to fabricate documents to get the loan through. They promised that this loan would close in 15 days and that I was approved but continued to request documents that I informed them, I did not have. They also started requesting upfront payments from me, without much explanation as to why, other then it was to pay for documents. They prayed on the fact that I was in urgent need of a cash out refinance loan to complete a buyout of the joint owner on my home title to satisfy a court order. I paid $850.00 for an appraisal that they also refused to disclose to me and claimed that my home was worth $100k less than it is. I requested a formal withdrawal of my application with documentation that it was withdrawn, as it was not an appropriate loan program for me and I was not comfortable moving forward. Their response was a denial email, still without disclosure of the lender. They requested that I email photos of my SSI card as well.. they don’t use a secure portal. Everything is via email. They have multiple non verified phone numbers and no way to contact the actual company. DON’T USE THEM.

Once again a positive experience with Shervin. It’s always a pleasure to work with him. I was one of his 1st clients, we have been doing deals for a few years now. Looking for our next deal.

I refinanced three of my investment properties using their DSCR loan program. My interest rate ranged from 7.3% to 8.0% with a point buy-down; I was hoping for a rate between 6.3% and 6.5%. The entire process was smooth and easy from start to finish. Shervin, the loan officer, was very helpful and personable. Even though I only met him over the phone, he made me feel like he knew me personally and was dedicated to accommodating my needs.

The whole refinancing took just over 30 days, so don't rely on their 14-day closing guarantee. It will likely take longer than 14 days, so plan accordingly. Additionally, taxes and insurance will be escrowed even if you are taking a loan at 75% to 80% LTV.

Overall, I had a great experience and will use them again to expand my portfolio.

This was a great experience Very great Company, I worked with Gisele and she did a awesome job, a true professional and great at what she does. it was one of the best experiences I've had in business so far. Also want to say thank you to Irma, the best processor i have ever worked with, loanguys will do everything in there power to make sure you're taking care of.

Looking forward to a bright future with them also