login.gov Reviews 

Absolutely garbage ,typical overblown and overcomplicated system to do something that should be so quick and easy,it's just like the government, useless, incompetent and broken

THEY NEED TO PUT A SEARCH BAR IN HERE, AND ALSO MAKE INFORMATION ACTUALLY ACCESSABLE.

NO P800 REFERENCE NUMBER IS DISPLAYED ANYWHERE, SENDING THROUGH A CLAIM ONLINE IS A NIGHTMARE.... NO, I DO NOT WANT A CHEQUE I JUST WANT TO PROCEED WITH THE CLAIM ONLINE WITHOUT ONE!

Garbage. Tried to verify with MY ACTUAL DOCUMENTS on three different occasions, after having to submit multiple times on each occasion. The third time it finally went through and I thought I was done, but then it said it could not verify my phone number which I have had for eight years. And that every business I know and use and every spam artist in the country has. It's listed on all my credit reports. But they can't verify it. They say use a different number, like say, the one I used a decade ago when I last logged on to the SSA website. Sure, I remember that. Then they said there's nothing they can do since I failed the phone check. They suggested trying ID.me, which you can read about in a separate one star review, or going to the local SSA office which is about twenty minutes away in a crappy town, and changing my phone number with them in person. Login.gov. The last three letters says it all.

Stuck in an endless loop of login requests.
I wouldn't have even given this 1 star. There needs to be a category thats classed as unrateable.
Absolute terrible experience. Precious version seemed to work, no doubt more wasted money ive just contributed to reluctantly.

Absolute standard, to be expected, government farce.

The email notifying me about needing to do this was flagged as junk so I never saw it. So, if they can't prove their own identity how can they expect us company directors to do it? But they threaten me with a fine, prosecution and a flag against my name. Any comeback on them? Well, morons will vote Reform, but there's nothing intelligent people can do.

IMBECILES

Terrible and extremely time consuming. I wanted proof that I was receiving a UK state pension. In order to do this, I had to use the Gov.Uk One App. in conjunction with the online gov uk proof-benefits-state-pension: this necessitated scanning my passport chip (a fiddly procedure), scanning the details page in the passport, and providing a selfie. The experience was terrible and extremely time consuming. I got locked out of the app, and I was forced to uninstall the app and start from scratch.

I could write a small essay on how user unfriendly and difficult it was to eventually get a download of the proof of receiving a state pension.

The simple fact is that this facility could be integrated into existing facilities. For instance, those who submit tax returns could be facilitated by simply providing a button that when clicked would automatically print out a document that proves the taxpayer receives a UK state pension.

Gov.Uk is continually messing about with software systems, but they are becoming worse than better: I suspect it's a way to spend taxpayers' money.

A thorough-going disgrace. For TWENTY YEARS, I had a perfectly good username/password. But thanks to our good ol' gubmint, all my SS account info is now uni-directional. Creating an account here? HAH! Im-poss-i-ble. 1.4 stars is WAY too high. It should be a flat zero or a negative number.

Surprise, surprise the government app does not work.

Hands down the Worst set up I've ever come across. Ridiculous over the top over complicated crap

There is absolutely no way to recover one's online SSA Account logon If you have inadvertantly and unretrievably lost access to the original email account you used when the phone number you originally used has also become no longer existent in your name. The butt-heads send your codes to that old email and phone number even after you have created and verified your identity with a new account and the up-to-date info. It seems intentionally designed to frustrate senior citizens into premature death by heart attack. And that our Social Security Administration allows them to get away with this makes them accomplices. The all seem cold, callous, and uncaring.

Since I can't login to the agency I need without much more rigamarole, what is the point login.gov serves? One login for gov't, not true. Better when I could log in to each agency. Two or three agencies needed for most citizens. Blah. Been playing for a week and still can't get to SSA.

I've been trying for weeks to get my reoccurring account verified. I'm beyond frustrated. It's ridiculous. Stop making everything so difficult if you can't provide support or options.

The worst any US government agency could do is contract with this company. They do not list contact information and they delay services to essential US government Services, they suck!

I wouldn’t have given any star. Appalling system to use. Will only load on certain models. Does not recognise legitimate ID. Face scanning although turning green for go repeatedly fails and then you are locked out. Considering this is the recommended way for 70+ drivers to renew their driving licence every 3 years I anticipate many problems.

Backup codes just wont work, so the only option was to delete my account, I have a conditional offer, but when you delete your account, you have to wait 24 hours to get another email that starts the process of deleting the account, and then you can't remake the account for 24 more hours. I have to use the email address on my application, so a new account won't do, and I have a time limit to do the paperwork or the offer will be rescinded. Thanks login.gov for costing me a job! Maybe find a way that doesn't take two days to get your account back?

Terrible service. Lost my driving licence photo card and just need a replacement. The app couldn't authorise my identity despite having a british passport and a driving licence for 30 years. Useless. Then call up gov.uk one login who told me the dvla may have slightly different details for me, they don't!!!!

A service to update details, but not allowing you to update details?! Pointless and time wasting

First off there is no tech support. Just poor menu help.

Secondly they failed to send bar code for PO verification.

Third they failed to provide directions that work for taking a selfie pic.

Fourth they don't provide any place to get the barcode resent.

Worthless website!

To handle such sensitive accounts they really need to get it together. Today I spent two hours, TWO HOURS trying to verify my identity, which I did years ago which i thought was the purpose of this. I have to wait twenty minutes for a video call which I'm told theres an issue because I have a new drivers license. So I have to wait until I get an email then upload something else. I upload my auto insurance, now I have to wait AGAIN. Meanwhile I need to log in to my accounts to do time sensitive things. Honestly I hate that agencies partnered with them, I was fine having my own email and password across every account. Oh, and when you call the agents are completely unhelpful. If you have my id, my passport, my auto insurance, I've given you my ssn, why is that not enough?? someone must be a good criminal if they got their hands on all that and somehow stole my face and voice to pretend to be me on a video call.

Updating my contact # from my family mobile # to my lifeline program # assigned by assurance wireless. After following steps to update my contact #, and added my new #, authentication looped back to send authorization code to my old #, this left me with no choice but to renew my plan for the old #. Retried to finish the steps, the site showed can't find my new # and was left stuck in this process.