Do not give them your credit card. You will regret it. They will sign you up for perpetual, recurring charges without sending any form of communication, confirmation, or invoice. There will be no reco... Toon meer
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Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... Toon meer
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... Toon meer
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... Toon meer
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Deceptive business practices
This app advertised for the creation of a logo and a charge of 1.99 which was understood.
I was later charged a fee of $35.00 for a subscription I didn't sign up for which they planned to secure as a recurring charge.
I disputed the charge with Card company and had them blocked. I do not recommend that anyone deal with this deceptive company in any way.
STAY AWAY FROM THIS VENDOR!
Provided my credit card information to purchase a logo. Checked my account and I had been charged. No logo has been received!
No customer service phone number provided. Have sent an email but no response.
DO NOT DO BUSINESS WITH THIS VENDOR!!!!
Scam website. Take £30 from your bank for no reason
This is obviously a scam. Designed a logo and paid £6 for it and ended up not even using it. Then has £30 randomly taken from my account with no explanationa as to why. I did not sign uo for anything other than a one time logo purchase. Contacted logo.app but also had to contact fraud department at my bank
Scam website
I was signed up to and charged a premium subscription after 7 days with no information about this on original purchase. Also charged 3x more than the website says. No emails from this company. Tried to cancel via website. Told I'd receive a link by email to complete cancellation. No email received. Tried multiple times. Contacted the support online, no response. The refund URL provided online is a dead page. Have had to report to the fraud department of my bank. Fear this is a scam website. Do not use.
I purchased a logo for my company and…
I purchased a logo for my company and it cost me 1.99$ after one we they automatically cut 50$ from card without any notice
I sent them emails for my refund but there is no response and still waiting for there response
Never ever suggest to anyone
Unwanted premium subscription
I purchased a logo for 1.99$ and was automatically billed a 35$ monthly subscription. This was not clear at all on the purchase page and I never used my membership. I only noticed after two months of billing. I have written to complain about this and request a reimbursement and have not heard back via email and via support on their website. Be careful when adding your card details. I was able to cancel my monthly fee, but can't remove my card details or delete my account.
Easy Creating, but watch the billing
Loved the ease of creating and downloading the logo. automatically billing a month subscription, while still inside the 7 day trial - not so much
Logo app provided me incredible logos
Logo app provided me incredible logos that are useful not just for myself but for my business.
Great app
Great app. Good prices. Do be aware that it is a subscription that you do have to cancel if you don’t want. I hadn’t realised and the company refunded me, they were polite and easy to deal with. 100% recommend
Just a great response.
I logged in for this service to just get the trial. Forgetting to cancel subscription. These people dont gain anything from me. I asked if I could get a $35.00 refund from the subscription I neglected to cancel. They obliged instantly. Thats professionalism folks!
Great app
Great app, great Logo, accidentally sign up for monthly subscription, but after contacting them, got refund promptly, highly recommended
Logo.com great service
The service. I was unable to use this as I had planned but the support group was helpful and responded immediately.
I cancelled my subscription and the…
I cancelled my subscription and the company is still charing me 3 months later. I had to go through my bank to keep issuing a refund. No a very credible company.
The subscription fee is not clear
The subscription fee is not clear, but the company are very good when it comes to refunds and cancelling unwanted subscriptions!
Predatory practices, tricks users into monthly plans
Designed a simple logo with an icon and text, paid 2$ to export it
A week later I get charged $35. The platform did not make it clear this was going to tie me into a monthly plan.
Customer service, from a customer error.
I was able to create my desired logo for my company, and in doing so I accidentally made a subscription purchase which was very promptly refunded to me.
Thank you Nahuel Valeije for your help in correcting and refunding my error.
5 star customer service.
Excellent service
Excellent service, built and received my logo immediately online. A lot of options to choose from.
The logo is easy to make a artful…
The logo is easy to make a artful professional style. The customer service team is wonderful.
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