Do not give them your credit card. You will regret it. They will sign you up for perpetual, recurring charges without sending any form of communication, confirmation, or invoice. There will be no reco... Toon meer
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Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... Toon meer
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... Toon meer
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... Toon meer
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This is an amazing product
This is an amazing product, would recommend to anyone who need to create logos of anytype. One caution as I was only trying this and I was charged unaware for 6 months $35 a month - please note to cancel if your not continuing to use this!!
AMAZING CUSTOMER SERVICE, AMAZING LOGOS
Honestly, I wouldn't have expected to get my money back but this company is not only great for creating logo's but has great customer service. They refunded me back my money in an instant for a subscription I forgot to cancel and I'm very glad for that, try this app out best ai logo creator out there.
Outstanding customer service
Working with logo.app was seamless and simple with great results. The best part though is the customer service that they provide along the journey, and in my case how helpful they were when I was closing out my account. Their customer service team were active listeners and with a customer first mindset.
The customer support was great and my…
The customer support was great and my issue was resolved in a timely manner. Thank you for the support.
The app is not good enough - They charge after cancellation
The app is not good enough. However, my issue is that I cancelled my account 1 month ago. The Logo app still tries to charge a subscription fee from my account. I was expecting such a thing. That's why I blocked them. I don't know how long they will try to charge.
Excellent Service and very helpful and…
Excellent Service and very helpful and easy to use
I was scammed out of approx 30 Euro…
I was scammed out of approx 30 Euro when I was automatically signed up to a premium subscription without my knowledge. I bought a 1.99 logo and in the fine print of the terms and conditions they had hidden that a subscription could be set up. I received a cheeky email saying welcome and when my bank phoned me to check the additional charge, I was shocked that a few days later, on top of the 1.99 Euro, I was charnged 30+ Euro. How can this company have a good rating with sneaky practices like this. They must generate their own! They are now blocked from ever taking money from my card again. I have emailed them notifying them of my disgust and reported to the authorities that this should be illegal... to hide additional charges in the terms and conditions.
Used Paid Version of App
I have used the paid version of his app for several years now and just recently it started not saving my photos on my Android phone. I have repeated reached out to their customer service with no responses. It worked fine until 2025 and I was very pleased until no customer service support. That is the reason for my rating. Canceled my subscription from my Google Pay and have moved on! Thank you
“Exceptional Design Made Easy – Love Logo App!
I was genuinely impressed with how intuitive and powerful Logo App is. As someone with zero design background, I was able to create a sleek, professional logo in minutes. The templates are modern, customizable, and high-quality — far beyond what I expected for a mobile app.
Customer support was also fantastic. I had a question about licensing, and they got back to me quickly with a clear and helpful response.
Whether you’re starting a brand, launching a business, or just want a quick visual identity, Logo App delivers. Highly recommended for entrepreneurs, content creators, and small businesses alike!
Superb service recieved by the customer…
Superb service recieved by the customer support department when I misunderstood the subscription service. Fully satisfied my query to full satisfaction well done!
Good customer service
The customer service and response time was great. Helped resolve my issue quickly and easily.
Amazing
After a small slip up on my part re subscription payment, the team were quick to respond and took the appropriate measures following- can’t fault them, The platform is easy to use and good for creating logos if any kind.
Massively helped me out
Massively helped me out! Definitely recommend!!
Quick customer service support and the…
Quick customer service support and the app itself is a top notch in designing what I wanted
Had a billing issue that was resolved…
Had a billing issue that was resolved generously
Great company and excellent service
Great company and excellent service. I had an issue on Saturday and Monday morning, their team got back to me and by noon everything was settled.
I am a satisfied customer!
GS
The experience was streamlined and…
The experience was streamlined and seamless. Customer service answered promptly and was able to resolve my problem expeditiously.
Fantastic service and custom logos…
Fantastic service and custom logos which I could create in minutes! Would highly recommend!
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