Lose It! Reviews 

Like the app, could use a thing or two but otherwise it is great for tracking

On the whole, I've been happy with this app. While I've always been mindful of the number of calories I consume, I've learned a lot about the importance of macronutrients and having approximately a third of your calories be counted as protein, a third for fat, and a third for carbohydrates. It was also helpful to be given the number of calories to consume to lose weight and reach my goal. The one suggestion I have is that supermarket brands could be updated to expand upon what items fall under a brand name and introduce new mainstream brands. The same would apply to restaurants as far as menu items, etc.

I use it for years now. Also owned a premium version. It was amazing with helping me with my sugar levels in pregnancy and now it became a way of life. I added my recipes and products and dieting in a healthy way has never been easier. I also recommend it to my followers.

Very unreliable… supposed verified information just means that somebody entered the nutritional information… that’s never checked. I entered a bunch of bogus information to test and it said it was a verified meal! Not to mention these people who make this bad app are like cash-strapped beggars on the street, the advertising and begging money every single say is over the top. Read the scary reviews at the Better Business Bureau (they don’t give refunds and make it impossible to cancel) and avoid this colossal waste of money.

I have used the app for over a year and lost 65 pounds. It does a great job of letting me have indulgent days and still stay on track. I love the calories & macros as well as how my fitness watch integrates into my calorie count. I have lost 50 pounds every 5 years of my adult life and have confidence that I finally understand how to sustain my current weight loss permanently.

This is a fabulous app! It makes setting goals easy, the food database is huge and it is easy to add your own foods and tailor your diet and exercise plan to suit your lifestyle. It gives you a sound understanding of impact of various foods and the macronutrients in graphs, which very much helps you learn from what you eat to adjust your diet accordingly. IMO, the android experience is far better than iOS format as it is easier to add, edit and delete foods.
I've not had a customer service interaction, but I can say it is worth holding out for offers before committing to paid plans - but the paid plans are totally worth it if you are serious about tracking. I do think some refinement could be done to ensure consistency with goal forecasting as I'm getting a different date when logging (day streak forecast) to that in my goals section by about 5 weeks. 28 days in and 6kg lost, I'm making far more informed choices about my food, fasting and keeping to a calorie budget which is going to be long term sustainable for me.
In terms of individualising baseline calorie goals, I think in the sign up process there was a link to a calorie needs calculator based on age, activity level etc, that was very helpful, but I couldn't find it again. This should be made more prominent to help people understand their calorie needs are perhaps less (or more) than the 2000kcal adult average so they can tailor their plans to their individual needs better.

The app calculated that I could have a modest weight loss of a pound per week at 1400 calories per day. Now that I’m eating 200 calories over a minimum of 1200 per day, I’m steadily gaining weight. This is garbage.

Seriously... You have to put your age in a calender that goes back month by month?? I'm 52 years old, it'll take me ten minutes to scroll all the way back to 1972! If they make it this unusable at hello, I don't trust it'll be user friendly in the long run...

I purchase the premium subscription for a year back in 9/2023 for $39.99. I went into my app today to log my meal and it was back at the regular subscription. Everything I bought with the premium is gone and locked saying that my subscription ended! I can’t get ahold of anyone to see what happened. All my logging is gone and recipes I downloaded…gone. All my notes…gone. I’m so angry. This is straight up FRAUD.

If I could put 0 I would after losing a good amount of weight I just needed to lose 15 lbs I followed what I just of been eating etc connected to Google fit etc I was burning 500 to 600 calories a day power walking the app allowed me only 100-150 calorie bonus on a 1200 calories a day diet so I was eating 1300 to 1400 calories a day whilst Google fit stated I was burning 2100 that is a big calorie deficit after 4 days following this I had no energy my legs where aching ( yes my muscles were getting eaten away) stay clear of this app there is a better app called yazio that you can connect to Google fit I lost my initial weight on the free version 50 lbs it took time but it stayed off hope this helps someone

The advice on the forums seems dangerous. There’s a lot of obsession, promotion of unhealthy eating, eating disorders, and bullying. I’d steer clear. The app itself is highly inaccurate and misleading.

I attempted to log in dinner and it incorrectly logged in calories, carbs, all the nutrients were incorrectly entered. Once entered, there is no way to edit the mistakes. Yes,you can edit your profile but not your daily menu which makes it a useless app.

Ordered and NOT received !!!
Money taken on the day with email stating delivery date.
Not arrived 😡
Have emailed at least 6/7 times with NO reply from them and NO product !!!
Terrible service and still waiting !!!

Ordered and paid for a hula hoop still not come why do I pick the fraudulent one out of all them out there I will apologise if my hoop turns up I’m living in hopes please LOSEIT prove me wrong xxx

Ordered hula hoop May 18th never received- fraudulent company that does NOT exist. Quick to steal your money and then no response to emails and you cannot make any calls - all FAKE!!!

Watch out people!!!

Ordered the Weighted Hula Hoop on 22/5/23 money taken from account that day. Email to say delivery 1st - 7th June, emailed on the 12th then approx 20th to say that I hadn't received it with no reply, emailed again end of June beginning of July to say that I'd waited long enough and to either send it out or refund my money ASAP. Still no reply or refund if I could give a zero star I would, Customer Service is none existence. Quick enough to take the money and email that it was on it's way, but not so quick to respond to emails when complaints are made or refund money back. Very disappointing.
Mrs Cynthia Walters

I utilized the paid version of “Lose it!” During a 75lb weight loss. It was extremely helpful and I felt the cost was reasonable to support the devs of something I was using consistently throughout the day.

The free version, while fine, is definitely geared towards making you want to pay. Annoying ads and limited access to inspiring and helpful features feels more like a detriment than an enticement.

Lose it is not unique, there are many comparable apps on the market with less aggressive free versions.

Now I am getting pop up ads in CHINESE so of course I cannot close it, there is no x, I don’t know what I am choosing as I may be signing up for premium. You cannot reach customer service because the ad does not go away!
I deleted it. And now using something without ads.

There are absolutely no checks regarding what people enter, most of the foods have absolutely rubbish macros that have been entered. It seems many people use this app to only track their calories, so they will enter a fruit like a mango and say it has zero carbs. There are thousands of entries of fruits and vegetables and high carb drinks that only list the calorie value.

This app is not for serious tracking.

I have used LoseIt for 10 years and was pretty happy with the free version, and would have given it 4 or 5 stars in the past. However, they now have put in very obnoxious ads that are so frequent that they interfere with the use of the App. For some of the ads, it takes 15-30 seconds to be able to cancel out the ads and use the App again. I understand that they need to make money, but not by annoying their customers.