Not able to cancel during trial. Not able to cancel after trial. The website does not have company contact information. The chatbot is useless, it says it can help and then says that it can't actua... Toon meer
Bedrijf heeft geantwoord
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Not able to cancel during trial. Not able to cancel after trial. The website does not have company contact information. The chatbot is useless, it says it can help and then says that it can't actua... Toon meer
Bedrijf heeft geantwoord
I wrote a review here noting how it of touch LI has been w its customers and their reply really underlines what's going on. In response, they frame the problem as a highly subjective one unique to an... Toon meer
Bedrijf heeft geantwoord
The website hasn't been touched when I started using it over 10 years ago, I just use it as a basic calorie count which you can manipulate easier than other calorie tracking websites. It is famous... Toon meer
Bedrijf heeft geantwoord
This company bang on about how supportive and caring they are!. You are encouraged to train to be instructors but if you feel it is not for you having accessed their website training they have no... Toon meer
Bedrijf heeft geantwoord
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I have paid for life time membership few years back and now I’m back to use it to find that my membership expired. Scam scam
I have been using this app religiously for over 4 years. It WAS the best app to track your calories. NOW IT SUCKS because of all the ads that keep popping up. LOSE IT you have LOST me! Such a shame.
Your ads are absolutely a flocking disgrace.
TERRIBLE. This app used to be good, functional, and a great way to track calorie consumption and other metrics. Now it's pushing full screen ads in your face every moment you try and use the app. Horrible choice by the developer. Bad job. To all others, find another app. This one will just frustrate you until you delete it and choose a different app like I did.
Their incessant need for ads pushing customers away, there are no shortage of other apps, very poor marketing strategy
If only I could give zero stars. The content of this app is reckless. There’s numerous articles advocating fad diets and the app itself encourages people to virtually starve themselves. The groups have person after person obsessing over every little choice. They put themselves down and even stated they want to die. The app doesn’t teach healthy eating patterns, if anything there’s people that claim to have been on the site over a decade that encourage starving yourself and poor eating habits. This app truly needs shut down!
The program is ok, very similar to others I have tried for free. But the reason I gave this one star is because after paying almost $50 for the annual subscription THERE SEEMS TO BE NO WAY TO TURN OFF AUTO RENEWAL AND IT AUTO RENEWS INDEFINATELY UNTIL YOU CANCEL AND THEN YOU RISK A FEE FOR CANCELLING. There is no chat, no phone number, no email address for customer service. I even tried calling the number on my bank statement when the charges were paid. It was a queue loop from Google that never lets you speak to a person--you hear message after message but never get to speak with a person. I have never experienced such fraud.
I have struggled with my weight for years. This is the easiest thing i have ever done. Great app - slow weight loss….but doesnt care what you eat just helps keep tabs on quantity. I love exercising- which works great because of bonus calories. I have lost over 50 lbs and continue using app as a lifestyle change. Over 700 days
For me, the hardest part of weight loss is starting a program to lose weight. But once I finally do, I usually find it's not as hard as I feared. This is especially true using the lose it app. I had gained over 20 pounds during the pandemic and finally made up my mind to do something about it. Once I started calorie counting and limiting portions it was easy and even fun to watch the pounds come off. I lost 22 pounds in about three months. my favorite thing about this app is it has really opened my eyes as to how caloric certain foods I used to eat regularly are. I still eat whatever I want, but I keep my portions low and limit sugary treats, without avoiding them altogether. I highly recommend this app, and if you wait to go pro, they send special offers for the pro version at about half price.
BUYER BEWARE!!!!My trial was up, got a text or email about purchasing lifetime subscription, one time offer, yada yada. It did not say you have to buy the premium in order to get the lifetime offer. So now I have concurrent subscriptions that I cannot get a refund for. Love the app, but this is bs. Wish I never touched it. RIP OFF!!!!
Loved the app until recent ad changes that prevent logging; can’t escape or return. Fail!
The ad remains even when you close the app and return. Attempts to finish posting calorie intake requires a delay of minutes to hours. They seem determined to make users go ad-free. Fail!
Be careful -- it auto renews. I barely remember signing up for the program and haven't used it in years! I just now caught the auto-renew today. There is no way to get a refund...so what a waste.
Cannot reset goals in software despite following the steps outlined in the support section. Tried other sequences from online sources. Clunky, inflexible interface. The other modules work satisfactorily, like other health apps.
Horrible. My credit card fraud department just contacted me about a $39 charge. Never alerted about a fee, never alerted a subscription fee was coming due. Trying to contact a person is impossible for me to find. Why would a legitimate business not notify someone a service not previously charged for is now being charged? This is deceitful. My credit card was canceled by the fraud department and I am waiting for a new credit card. They flagged this vendor and alerted me of the activity. Do not do business with this company. Only deal with companies that provide you with direct contacts for problem resolution, that is a toll free phone number and email address vs the do not reply email address they sent me.
Social aspect gives a lot of bad advice and bullying. There's no way to block people
I use the free version and have done on and off for a few years. This time round I'm going to stick with it and actually get the weight off for good.
Tracking can be hit or miss depending on who's original data it was but you can click 'verified only' which will give you most accurate calories
I really like this app - I started it as I had used Noom for 2 years, and was really just at a point where I really just needed a good way to log my food and weight. Their food database is easily as good as Noom's (which was a key to my sticking with it, and I needed something as easy to use and as equally comprehensive. I have 3 software comments/critiques: 1) if we can copy our breakfast from the day before, why can't we do the same for all the other meals? would seem like a no-brainer; 2) would love to see a small graph of weight log entries in the same location as where I enter current days' weight; 3) would love to be able to change one or more of the ingredients to a recipe for the immediate use without it changing the saved recipe.
Otherwise, pretty great/easy to use - thanks!
Bummet! Two stars
Two stars, and yet, I love the way the program is designed. If only it worked! I haven't used it for a long time so needed a fresh start. I got it all set up to begin with my current weight on a particular date. It showed that the setup was complete. I updated the information. Now, it refers back to that date, but with an old weight. It does not show the weight I posted in the new information. Consequently, the daily weight loss is not accurate!
I downloaded the app, it basically forces you to choose the premium plan, so with that I tried to use it. There is no diet plan, absolutely nothing.
Lose It! is by far the most intuitive, customizable, and complete diet tracking app I have used. I tried MyFitnessPal and used Fitbit for years and, nothing against either of those fine apps, but Lose It! is far superior to both in my opinion, especially when teamed with the Apple Watch. I recommend Lose It! to anyone looking for a good diet/nutrition tracking program.
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