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Beoordeeld met 1 van de 5 sterren

Not able to cancel during trial. Not able to cancel after trial. The website does not have company contact information. The chatbot is useless, it says it can help and then says that it can't actua... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I wrote a review here noting how it of touch LI has been w its customers and their reply really underlines what's going on. In response, they frame the problem as a highly subjective one unique to an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The website hasn't been touched when I started using it over 10 years ago, I just use it as a basic calorie count which you can manipulate easier than other calorie tracking websites. It is famous... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company bang on about how supportive and caring they are!. You are encouraged to train to be instructors but if you feel it is not for you having accessed their website training they have no... Toon meer

Bedrijf heeft geantwoord

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1,7

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TrustScore 1.5 uit 5

96 reviews

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1,7

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21 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Navigation and Editing needs major overhaul. Very disappointed.

the app edit and navigation is convoluted. I spent more time trying to edit "mistakes" I made than doing anything else. Instruction are nonexistent. It appears to have the possibility for a very good system but navigation and edit of app is impossible.
Editing requires line by line add or removal of items. Just one of many operational issues.
I really wanted this to work. Could not find the Rosetta Stone to explain some basics to move quickly around system and correct posting errors etc.

25 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I 100% credit "Lose It" for my 125lb weight loss

I have always struggled with my weight since a teen... I'm 5ft 9in. When I married in 1993, I weight 150lbs, after having 5 babies, each pregnancyhad gestational diabetes and I just kept packing on the pounds. I eventually got up to at least 285lbs and very unhappy with myself.

I have tried many many diets and never successfully.

I learned about Lose It and I love it!

It was tough at first, because I just really wasn't aware of just how much I was over eating. Lose It made me aware and trained me to rethink about how much I am eating. After maybe 2 or 3 months I got to where I could just look at my plate and think to myself... oh no you don't, that's way to many calories

I went from 285 to 165 in 14 months.

I blew my diet on a few occasions, but over all stuck with it... the first 6 weeks or so was the hardest, I wanted to eat more than Lose It suggested... but old habits are hard to break, and this program really helped me retrain myself and create better eating habits. I highly recommend it to people all the time.

While using Lose It, It made me aware of how many calories are in the foods I enjoy, so to stick to the caloric intake suggested, I just had to learn portion sizes and work those special foods I love into the program... I still ate and eat everything I love, not to many changes, just the portion size changes.

Cheesecake is my deadly sin, and I still was and still am able to enjoy my Cheesecake... I just had/have to plan it into the day and make smaller food portion sacrifices to work it in.

I have and have always had the FREE VERSION for approx 5 1/2 years now and it works for me.

I sometimes gain back a few pounds and turn back to the program and log my foods to help count calories and get me back on track.

YES I USE JUST THE FREE VERSION, cuz I'm that cheap! AND IT WORKS GREAT, for me. I HAVE BEEN USING THE FREE VERSION FOR ALMOST 6 YEARS ...and have kept my weight down for 5 yrs.

I have never had any of the issues others are mentioning , being charged, emails, customer service issues, but have never needed customer service. I do get a pop up when I first open the app asking if I want to upgrade and I just "x" it closed each time...NOT ONE SINGLE ISSUE FOR ME!

I HIGHLY RECOMMEND LOSE IT

wishing I could download a pic to prove my success using it

26 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I thought it was a 7 day trial and THEN…

I thought it was a 7 day trial and THEN I could decide whether to use it or not. Instead it was calorie counting (which I didn't want). I was charged the $43 and they got free money and I'm not using it. I tried to get a refund through my bank and they couldn't help either. Beware users.

30 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lose It is the best weight loss app…

Lose It is the best weight loss app that I have tried. Better than My Fitness Pal and better than "noom". They give you enough calories to lose weight at your own pace (less calories if you want to go faster, obviously). I can link a fitbit to it and I can add my own meals/foods. It does remind you to log your meals but doesn't nag you and you can turn the reminders off.

1 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is The One!

This is a really excellent calorie tracking app. If you pay the minimal annual charge, it's even better. I especially like: that you can quickly log and edit previous meal combinations, save recipes, calculate a fraction of something (eg .25 of a choc bar or recipe) and there has been literally no item I have been unable to find, either by name or bar code. It also links to my fitbit. I am waffling on, but it is so great when something works better than expected!

20 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Annoyingly worrying

Just looked this app. Did NOT confirm my email address but nevertheless my Free trial has started and I CAN’T, after trying different platforms and following app advice, see anywhere where I can unsubscribe!! I’m assuming that this is because Loseit will take the first payment after trial expires regardless!!!! Even if I don’t want to proceed!!! Is this sharp practice???? It seems to have logged a subscription onto my phone which I can’t remove!!! Shocking and annoyingly time consuming! Maybe their diet ploy is to keep you tied up on phone do you don’t have time to eat!🤪

26 februari 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

What on earth is a “sugar cookie”?

Very good app- I managed to lose 20 lbs in around 2 months, however I was a little irked by it being very American. If I had a can of Coca Cola it would refer to it as “Soda”, biscuits were called “Sugar Cookies”, chocolate bars “candy” and courgettes something else I’ve never heard of. I can swear that where I come from I have never had soda, candy or sugar cookies! Occasionally I would scan the bar code of an item (mostly items from Marks and Spencer’s) and it would come up with an item that was totally different and from an American store.

All these things started to grate a bit after a while, so I stopped using it. I think I will wait for Lose It to offer a proper UK version, with UK names for things in British English.

11 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wish I could give zero stars.

Wish I could give zero stars.

I downloaded the App four and a half weeks ago and because it didn't work I uninstalled it.

I'm still getting emails from this company even though the emails were supposed to take two weeks before I didn't receive any more. GDPR regulations state that unsubscribing from emails is immediate.

Contacting Customer Service is impossible as you get through to a page where you think your question is going to be sent to the company but comes back with answers to irrelevant questions.

If you're happy with the App crashing, them breaking GDPR regulations and not being able to get through to Customer Services if you need to then go with them. I would say stay well clear.

5 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Use it to Lose it! I love it.

Use it! This app changed my life about 8 years ago. I lost a ton of weight and then stopped using it about 2 years after my weight loss and I gained about 20 lbs. back. I decided to download the app again and once again it’s changing my life. This app is easy to use and works great at helping you set goals and stick to them. When you actually see the calories in a food item it helps you make better choices. I’m already down 11 lbs after 31 days and looking forward to losing it all and keeping it off this time.

2 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent app!

Excellent app! Easy to use for tracking meals. Synced with my Fitbit. I’ve tried a few other apps and keep coming back to LoseIt! I bought an upgraded membership and it’s reasonably priced.

11 januari 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst customer support ever

Worst customer support ever. There is no way to call them and one can't even chat with them. I typed in my issue and received articles to read. Awful! How am I supposed to get my issue solved if I can't connect with the company. I'm a Premium member and the system will not allow me into the Premium site. They just automatically renewed me which I am not crazy about. If I could contact them I'd ask for my Premium payment back.

3 augustus 2017
Review zonder uitnodiging

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