I ordered a pair of boots over a month ago. From the start, the experience has been incredibly frustrating. I initially received incorrect order confirmation details, and when the boots finally ar... Toon meer
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Lucchese, in my opinion is a company of very questionable repute. I mistakenly ordered a pair of boots online. Within minutes of receiving confirmation that I had placed an order, I requested cancel... Toon meer
I returned a pair of Exotics boots, $4,995, and after 2 months I’m still waiting from my credit. Don’t purchase from Lucchese, a terrible company. All marketing and no resolution for the customer. L... Toon meer
Bought my first pair of Lucchese boots from their San Antonio location. Dayle made this a wonderful experience, especially since I bought them sight unseen living in DFW. She was very professional and... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Premium leather boots and shoes. Celebrating craftsmanship and the adventurous spirit since 1883.
Contactgegevens
20 Zane Grey Blvd, 79906, El Paso, Verenigde Staten
- 888-582-1883
- support@lucchese.com
- lucchese.com
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Beautiful boots but sizing isn't true to other brands
Beautiful boots and Lucchese customer service was excellent at helping me resolve my fit issue. Only thing keeping me from giving a 5-star review is because their sizing is about 1/2 size off from all of the other boots and shoes I own.

Antwoord van Lucchese Bootmaker
This is the third time I bought the…
This is the third time I bought the same exact boots over 10 years. They are great and always fit perfect.

Antwoord van Lucchese Bootmaker
Great product and service as usual

Antwoord van Lucchese Bootmaker
We visited your store in Dallas in…
We visited your store in Dallas in October, and my husband bought his forever boots....he's thrilled with them.
The boot bag I purchased online for his birthday later this month....he will feel complete :)

Antwoord van Lucchese Bootmaker
They are a nice pair of cowboy boots

Antwoord van Lucchese Bootmaker
Top Quality
Top Quality! I’ve owned boots from a dozen bookmakers and Lucchese is By Far The Best.

Antwoord van Lucchese Bootmaker
These are the best boots I have ever…
These are the best boots I have ever worn. I ordered boots from Red Wings for a while, but realized that Red Wing Boots weren't lasting as long as I hoped.

Antwoord van Lucchese Bootmaker

Antwoord van Lucchese Bootmaker
Great product, period.
Great product. Fast shipping. No problem.

Antwoord van Lucchese Bootmaker

Antwoord van Lucchese Bootmaker
Super fast shipping and quality…
Super fast shipping and quality products. My third pair of luccheses (only adding to a collection, not replacing. These boots last forever.)

Antwoord van Lucchese Bootmaker
Prim Review
I love love love my new “Prims” and so does everyone else that sees them! Thank you so much for making such beautiful and comfortable boots.

Antwoord van Lucchese Bootmaker
Great service!!
Great service they have good boots and delivered on time.

Antwoord van Lucchese Bootmaker
Website not updated
Website not updated, l order some boots that I been waiting on , finally I got an email saying they were available, so I order them ,then the next day I get an email saying that they made mistake on their website that boots had to be back order. Very bad website service!
Great product
Great product, Great Company! I have been wearing your boots for 20+ years :)
The ONLY brand we wear in my family...

Antwoord van Lucchese Bootmaker
Your stores are understaff for customer…
Your stores are understaff for customer service plus they don't have much product. Everyone was nice but did not have time for the customers. (I noticed a lot of customers complaining and leaving the store because they were unable to get serviced.)
Also I bought a boot on line and wanted to return it to the Santa Fe store and they said they cannot not accept the return.
I wanted to exchange for a different style and since they did not have it in the store they said that they would transfer it from another store to the Santa Fe( So I can try it on for sizing and not familiar with the square or pointed toe) store which they never did, nor did they ever call me to follow through. I called that store at least 3-4 times and once was placed on hold and no one ever came back to the phone.
Bottom line is that I will give the customer service online a 4 but the store gets a 2 and that was generous.
Lucchese's are the best boot made.
Lucchese's are the best boot made.
Comfortable and beautiful!
These are the real deal.

Antwoord van Lucchese Bootmaker
Awesome boots!
Lightning fast shipment and the boots look like I’ve had them on a ranch for years and broke in super fast. So perfect!

Antwoord van Lucchese Bootmaker
Absolutely gorgeous boots
Absolutely gorgeous boots, delivered earlier than expected. Thank you so much!

Antwoord van Lucchese Bootmaker
Gorgeous and unique boots
My Dora boots arrived in record time, and were even more beautiful in person. The boot structure is stylish and feminine, and the deep cherry color, the design and the subtle shine make them a standout. The top may feel tight on the calf initially, but this will give quickly. For daily wear or special occasions, these will make you stand out. I perused other famous boot makers’ websites, and no one comes close to Lucchese.

Antwoord van Lucchese Bootmaker
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