Very great experience, replied really quick and all the information is very clear. Very helpful. Price is also super competitive and great for short travels and even long ones at a super great price.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ho appena fatto una ssicurazione viaggio per me e per mia moglie, ed ecco cosa mi dice l'IA che ha letto le polizze: "le condizioni escludono anche alcune malattie, anche se compaiono per la... Toon meer
Bedrijf heeft geantwoord
This is my second time purchasing this basic travel insurance for my stay in Thailand. The price and coverage suit my needs, and it gives me peace of mind while staying there. Thankfully, I haven’t ha... Toon meer
Bedrijf heeft geantwoord
Thankfully i have never had to use the benefits. However the quick access and breakdown of what you are paying for is great. I feel better and protected when traveling. Also i feel the price is fair.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
LUMA Travel is a leading provider of global travel insurance solutions, trusted by individuals and organizations worldwide. We make it possible for travelers to protect their journeys with coverage designed to handle the unexpected — from emergency medical care and evacuation to trip cancellations, baggage issues, and beyond. What sets us apart is our dedicated medical team, MediPro, composed of international doctors with extensive experience in Asia. Their guidance helps travelers make informed decisions when facing health concerns abroad, ensuring access to the right care when it matters most. With strong partnerships with reputable insurers and assistance companies, and a wide network of medical providers across Asia, LUMA Travel combines international standards with deep regional knowledge. This unique blend allows us to deliver comprehensive protection and dependable support wherever your journey takes you. Our mission is simple: to make travel safer, smoother, and stress-free. Whether you are embarking on a short holiday, a business trip, or an extended adventure, LUMA Travel gives you the confidence to focus on the experiences ahead, knowing that your trip is backed by expertise, service, and care.
Contactgegevens
43–45 rue d’Armagnac, 33800 , Bordeaux, Frankrijk
- +66 2 494 3600
- hello@lumatravel.com
- lumatravel.com
4,3
Uitstekend
32 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The process was easy and smooth
21 oktober 2026
Antwoord van LUMA Travel Insurance
Thank you Lar Kee, for taking the time to leave a review. We’re glad the process felt easy and smooth. If there’s anything we could do to make it a 5-star experience next time, we’d love to hear from you. Safe travels!
Antwoord van LUMA Travel Insurance
Thank you very much for your review Htoo!
Dates of coverage on policy differ from…
Dates of coverage on policy differ from those entered when purchased
18 oktober 2026
Antwoord van LUMA Travel Insurance
Hello John,
We're sorry for the discrepancy, please contact our Customer Service team so we can help look into the case and adjust as necessary. cs@lumatravel.com
Basic and affordable
This is my second time purchasing this basic travel insurance for my stay in Thailand. The price and coverage suit my needs, and it gives me peace of mind while staying there. Thankfully, I haven’t had to use the insurance so far, so I can’t comment on the claims process. Overall, I’m happy to choose this insurance again for its practicality and affordability.
18 oktober 2026
Antwoord van LUMA Travel Insurance
Hello Not,
Thank you for your loyalty and hope to you see for many trips ahead!
Quick and reliable
Quick and reliable answers. Staff is friendly and accurate.
Can be highly recommended
12 augustus 2026
Review zonder uitnodiging
Antwoord van LUMA Travel Insurance
Hello Lars, thank you very much for sharing your feedback and for spreading the word!
Good coverage with affordable price
Good coverage with affordable price! Peace of mind for the trip.
29 november 2025
Review zonder uitnodiging
Antwoord van LUMA Travel Insurance
Thank you Sopharoth, safe travels!
Very easy to buy and great customer…
Very easy to buy and great customer service! Their medical team is vey responsive to concerns we had during our trip. Thanks LUMA!
13 april 2026
Review zonder uitnodiging
Antwoord van LUMA Travel Insurance
Hi Pat,
Thank you so much for taking the time to share your experience!
Knowing our medical team was there to support you during your trip is exactly what we strive for. Travel can be unpredictable, which is why we make sure every LUMA traveler has access to a responsive, qualified medical team whenever questions or concerns come up. Peace of mind shouldn't be optional when you're away from home!
Thanks again for choosing LUMA!
clear & easy
This site has clear information and easy to book for us.
6 maart 2026
Review zonder uitnodiging
Antwoord van LUMA Travel Insurance
Thank you very much for your feedback, happy to have you with us :)
easy to book- clear info
27 maart 2026
Review zonder uitnodiging
Antwoord van LUMA Travel Insurance
Thank you Frederique!
I used LUMA Travel insurance during the…
I used LUMA Travel insurance during the trip to Vietnam and it was easy to buy with just a few steps in the website.
30 november 2025
Review zonder uitnodiging
Happy returning customer
I previously bought their insurance for my UK trip with my family, and recently just purchased for my upcoming trip to HK next month. Simple process online, and payment was straight forward - got the documents in my email within minutes from paying.
18 augustus 2025
Review zonder uitnodiging
Antwoord van LUMA Travel Insurance
Thanks a lot for your continued trust and taking us with you on all your trips!
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