This is the second time I have used Lunns. The staff are extremely helpful, go above and beyond and nothing is too much trouble. I would highly recommend them - I purchased online but because of the... Toon meer
Bedrijf heeft geantwoord
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We were in looking at some Tudor watches for my wife. We were shown some watches that we hadn't considered and ultimately ended up purchasing one . Great experience . Very helpful staff , would recomm... Toon meer
Bedrijf heeft geantwoord
Excellent Customer service from knowledgeable and friendly staff in the Omega boutique. Purchased several watches from them over last couple of years. Wouldn't shop anywhere else.
Bedrijf heeft geantwoord
Yana was very helpful considering I did not know what exactly I wanted. I came away with a beautiful diamond ring and I love it. Also loved the glass of champagne it made me feel special.
Bedrijfsgegevens
Geschreven door het bedrijf
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Contactgegevens
Queens Arcade, BT1 5FE, Belfast, Verenigd Koninkrijk
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Uitstekend
396 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Cartier purchase
Bought online supported with phone calls and emails, concierge team were first class
13 december 2025
Antwoord van Lunn's Jewellers
Hi Gordon,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience online, and look forward to dealing with you again in the future! Wishing you a Happy New Year!
Best wishes, Lunn's
Antwoord van Lunn's Jewellers
Hi Justin,
Thank you for taking the time to leave a review. We're sorry to hear that the packagaing didn't meet your expectations. If you would like to discuss this further, please feel free to contact us via email at concierge@lunns.com and we'll be happy to help.
Best wishes, Lunn's
Second purchase from Lunns jewellers
Second purchase from Lunns jewellers, always really quick, secure delivery. Safely packed!! Will definitely use Lunns jewellers again!
7 december 2025
Antwoord van Lunn's Jewellers
Hi Sannam,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us online, and look forward to dealing with you again in future!
Best wishes, Lunn's
Great website
Great website, plenty of watches to choose from , picked the watch that I liked ordered it and then got nice email from Emma in Lunns concierge
Watch delivered by DHL few days ago
Excellent service from Lunns
13 december 2025
Antwoord van Lunn's Jewellers
Hi Antoine,
Thank you for your kind 5 star review. We are delighted to hear how great you found our website and service from our Concierge team. We will be sure to pass this message on to Emma, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Warm welcome by the team on entry with…
Warm welcome by the team on entry with an offer of a drink. Everything part of the process was extremely easy from reviewing the watch through to buying. No hard sell and very helpful
6 december 2025
Antwoord van Lunn's Jewellers
Hi Cormac,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience in store, and look forward to welcoming you back soon!
Best wishes, Lunn's
5* Customer Service
First class service from Travis again at Lunn’s Omega, Belfast. We visited in 2024 and received a warm welcome, excellent customer service and outstanding knowledge of the watch we were looking to buy.
We returned twice this year to purchase further items from Travis and were treated with the same friendly openness and professionalism experienced first time round. Nothing was too much trouble.
We thoroughly recommend Lunn’s Omega, Belfast and seeking out Travis for all your watch needs. He really is a fountain of knowledge!
15 december 2025
Review zonder uitnodiging
Antwoord van Lunn's Jewellers
Hi Allison,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom with Travis, and will be sure to pass this message on to him. We look forward to seeing you again soon!
Best wishes, Lunn's
It was a pleasure dealing with Lunn's
It was a pleasure dealing with Lunn's. Their online team(Emma) was so helpful ensuring a swift and smooth transaction in relation to product information and delivery. Thank you so much.
29 november 2025
Antwoord van Lunn's Jewellers
Hi Robert,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and will be sure to pass this message on to Emma. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Wedding ring purchase
From the minute you are greeted at the door till the moment you leave the whole experience is excellent, the staff attention to detail is second to none
8 november 2025
Antwoord van Lunn's Jewellers
Hi Ian,
Thank you for your kind 5 star review. We are delighted to hear you had such excellent experience with us. We look forward to seeing you again soon!
Best wishes, Lunn's
Excellent experience.
Excellent experience.
Karen was very personable and helpful when choosing my beautiful earrings for a special birthday.
14 november 2025
Antwoord van Lunn's Jewellers
Hi Pamela,
Thank you for your kind 5 star review. We are delighted to hear you had such great experience with Karen, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
Great personalised service as usual.
27 november 2025
Antwoord van Lunn's Jewellers
Hi Alan,
Thank you for your kind 5 star review. We are delighted to hear you had such great service. We look forward to seeing you again soon!
Best wishes, Lunn's
Everything good but given wrong…
Everything good but given wrong information about your vouchers
29 november 2025
Antwoord van Lunn's Jewellers
Hi William,
Thank you for your kind 4 star review. We are sorry to here you recieved the wrong information about our vouchers, but glad you had a very positive experience despite this. We look forward to seeing you again soon!
Best wishes, Lunn's
Antwoord van Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such great experience with Zoe, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
I met with Claire to discuss purchasing…
I met with Claire to discuss purchasing an engagement ring for my partner and the professionalism from the moment I walked through the door from everybody I engaged with was nothing short of excellent, very friendly staff, a great environment, very clean and was offered champagne and other beverages as I waited to be seen. Very comfortable seating in the booth and Claire was extremely helpful in helping me select the ring and describing them to me in detail. Would highly recommend.
21 november 2025
Antwoord van Lunn's Jewellers
Hi David,
Thank you for your kind 5 star review. We are delighted to hear you had such great experience with Claire, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
Hannah-Grace was very friendly and made…
Hannah-Grace was very friendly and made the collection of the ring an actual event. I’m looking forward to bringing my wife back for the resizing.
21 november 2025
Antwoord van Lunn's Jewellers
Hi Emmanuel,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience with Hannah-Grace, and will be sure to pass this message on to her. We look forward to seeing you again soon!
Best wishes, Lunn's
Antwoord van Lunn's Jewellers
Hi Mark,
Thank you for your kind 5 star review. We are delighted to hear you receieved fantastic service, and look forward to dealing with you again in the future!
Best wishes, Lunn's
FABULOUS EXPERIENCE
WENT TO LUNNS ROLEX QUEENS ARCADE. I PURCHASED A NEW DAYTONA . THE STAFF WERE VERY FRIENDLY AN HELPFUL .
HOPE TO RETURN AGAIN.
3 december 2025
Review zonder uitnodiging
Antwoord van Lunn's Jewellers
Hello there,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with our staff, and look forward to seeing you again soon. We hope you enjoy your new timepiece!
Best wishes, Lunn's
Antwoord van Lunn's Jewellers
Hi Paul,
Thank you for your kind 5 star review. We are very grateful for your continued custom, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Del H
Amazing customer service and attention to detail from all staff involved in my online purchase of Tag Heuer Formula 1. Communication from order to delivery was excellent. Will certaintly purchase again.
Highly recommended.
17 november 2025
Antwoord van Lunn's Jewellers
Hi Derek,
Thank you for your kind 5 star review. We are delighted to hear you received such wonderful service online and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Engagement ring purchase
I recently emailed Lunns regarding an engagement ring for my girlfriend, I had two rings in mind and their employee Hannah-Grace was only too happy to help, she went back and forth with me answering any questions I had, and between her and her colleague Emma they supplied me with information and pictures which helped me make an informed choice. The ring was stunning and was sent out to me in a beautiful box with all the documentation to go with it. My now fiancée was delighted with it.
The level of customer service provided by their staff was one that Lunns should be extremely proud of.
Will definitely be using them for our wedding rings, and if I drop enough hints maybe a Tudor watch in future. Thanks guys.
15 november 2025
Antwoord van Lunn's Jewellers
Hi Jonathan,
Thank you for your 5 star review. We are delighted that you chose us for such a special occasion, we are so glad your fiancée loved her engagement ring - congratulations! We will be sure to pass this message on to Hannah-Grace and Emma and look forward to dealing with you again soon.
Best wishes, Lunn's
36years and Counting -- how Lunns have marked major moments in my life
I have been a local customer of Lunns since 1989 when my mum & dad bought me my first real watch (an Omega Seamaster - Automatic). Lunns were helpful and attentive then and this focus on service has never changed. Every major purchase for my wife has been in Lunns (key dates and anniversaries). I also source all my staff long service presents (pens & cufflinks) with Lunns and in the last 5-6years Lunns have provided 3 Rolexes for me (2 Explorer 1s and a Submariner with Date) -- and I have each watch today as a family heirloom to pass to my children. I would not shop at any other jeweller and I can see a few key purchases in the future. I wish Lunns a bright & prosperous future -- you are a Belfast institution and in an age of internet shopping a breath of fresh air.
17 oktober 2025
Antwoord van Lunn's Jewellers
Hi Martin,
Thank you so much for such wonderful feedback. We are delighted to hear you have had such amazing experience with us, and it means a lot that you have chosen us to share in such special moments for both yourself and your family. We look forward to seeing you again soon.
Best wishes, Lunn's
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