This is the second time I have used Lunns. The staff are extremely helpful, go above and beyond and nothing is too much trouble. I would highly recommend them - I purchased online but because of the... Toon meer
Bedrijf heeft geantwoord
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We were in looking at some Tudor watches for my wife. We were shown some watches that we hadn't considered and ultimately ended up purchasing one . Great experience . Very helpful staff , would recomm... Toon meer
Bedrijf heeft geantwoord
Excellent Customer service from knowledgeable and friendly staff in the Omega boutique. Purchased several watches from them over last couple of years. Wouldn't shop anywhere else.
Bedrijf heeft geantwoord
Yana was very helpful considering I did not know what exactly I wanted. I came away with a beautiful diamond ring and I love it. Also loved the glass of champagne it made me feel special.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Contactgegevens
Queens Arcade, BT1 5FE, Belfast, Verenigd Koninkrijk
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Uitstekend
396 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Fantastic experience
Fantastic experience, very knowledgeable team, and great customer service.
20 september 2025
Antwoord van Lunn's Jewellers
Hi Paddy,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to dealing with you in the future.
Best wishes, Lunn's
I do not normally write reviews but…
I do not normally write reviews but felt compelled to after visiting Lunn's last Saturday. Luke was excellent from start to finish, a combination of consumate professionalism and a deep knowledge of Rolex. He was incredibly patient in answering my Qs and then during a Facetime call to my wife to inform our decision. This enabled a 31mm Datejust purchase all on the same day. HUGE thank you not just on the day, but also your follow up to the purchase. The watch is fabulous and did exactly what I hoped for
4 oktober 2025
Review zonder uitnodiging
Antwoord van Lunn's Jewellers
Hi Ian,
Thank you for taking the time to leave your review. We are delighted you felt you had a 5 star experience, and will pass your message on to the team - especially Luke. We hope you enjoy your new timepiece, and look forward to welcoming you back in store in the future!
Best wishes, Lunn's
Lunns great local jewellers
Went to buy a Tudor watch and from the online team to Brett in the shop it couldn't have been smoother,great customer service and you are made to feel like nothing is too much trouble.
27 september 2025
Antwoord van Lunn's Jewellers
Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and will be sure to pass this message on to Brett. We look forward to seeing you again soon.
Best wishes, Lunn's
Excellent Service
I telephoned Omega shop in the Arcade and talked to Travis, he made the experience of buying an Omega Speedmaster very easy. He is very knowledgeable about the intricacies of the watch and made the purchase very enjoyable.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Lunn's Jewellers
Hi W. & J. Chambers,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience instore, and we will be sure to pass your message on to Travis.
Best wishes, Lunn's
Lovely experience
Lovely experience, really professional and friendly. I felt like this was a standard purchase but they made it feel really special. I was going in to collect something I purchased online but they didn’t just hand it over, they sat down and took the time to show the product and make sure I was comfortable with it. Would definitely go back and have been actively looking for my next purchase from Lunns.
30 juli 2025
Antwoord van Lunn's Jewellers
Hi Stiofan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and will be sure to pass your appreciation onto the team. We look forward to dealing with you again soon.
Best wishes, Lunn's
Pre Owned Watch
Very quick, responsive, courteous and patient service.
Everything delivered safely and on time.
23 september 2025
Antwoord van Lunn's Jewellers
Hello,
Thank you for your kind 5 star review. We are delighted to hear you had a positive experience with us online, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Highly recommend
Went to Lunns yesterday with my husband to purchase a special ring. What a lovely warm & memorable experience. High quality jewellers are often stuffy & intimidating but not this one. From the lovely doorman to delightful & patient Amber we were treated so beautifully. Came away with a georgous ring & happy memories of the time choosing it. Did I mention the chocs & a glass of champagne?
26 september 2025
Review zonder uitnodiging
Antwoord van Lunn's Jewellers
Hi Joan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store with Amber. We will be sure to pass this message on to her. We look forward to welcoming you back soon - and hope you enjoy your beautiful new ring!
Best wishes, Lunn's
Antwoord van Lunn's Jewellers
Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a nice experience with us and look forward to welcoming you back in the future!
Best wishes, Lunn's
Great to deal with fast delivery no…
Great to deal with fast delivery no issues at all
2 september 2025
Antwoord van Lunn's Jewellers
Hi Shane,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and look forward to dealing with you again in the future!
Best wishes, Lunn's
fantastic service from start to finish…
fantastic service from start to finish made great by Darren , Peter, and Debra who made my experience special reciving my Rolex oyster perpetual watch thank you very much and look forward to my next purchase with Lunns.
Regards Shane.
20 september 2025
Review zonder uitnodiging
Antwoord van Lunn's Jewellers
Hi Shane,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with the team in Rolex, and will be sure to pass this note on to them. We look forward to seeing you again soon!
Best wishes, Lunn's
Antwoord van Lunn's Jewellers
Hi Michelle,
Thank you for your kind 5 star review. We are delighted to hear you found our staff so pleasant, and look forward to seeing you again soon!
Best wishes, Lunn's
Very helpful excellent service
2 september 2025
Antwoord van Lunn's Jewellers
Hi Ryan,
Thank you for your kind 5 star review. We are glad to hear you received great service, and look forward to welcoming you back soon.
Best wishes, Lunn's
Emma was great help
Emma was great help, very knowledgeable and made a nervous wreck feel very comfortable
26 augustus 2025
Antwoord van Lunn's Jewellers
Hi Sean
Thank you for your kind 5 star review. We are delighted to hear you had such a positive, and comfortable, experience with us. We look forward to welcoming you again soon!
Best wishes, Lunn's
I had a great experience at Lunns…
I had a great experience at Lunns whilst purchasing a ring from them. I dealt with Pearl who was extremely helpful from my first visit viewing the ring until it was ready for collection. I am delighted with my purchase and cannot praise the service that I received enough! Thank you
6 september 2025
Antwoord van Lunn's Jewellers
Hi Donna,
Thank you so much for your 5 star review. We are delighted to hear you had such a positive experience with Pearl in store, and very much hope you enjoy wearing your new ring for years to come. We look forward to seeing you again soon.
Best wishes, Lunn's
Excellent staff with great service.
22 augustus 2025
Antwoord van Lunn's Jewellers
Hi Jason,
Thank you for your kind 5 star review. We look forward to seeing you again soon!
Best wishes, Lunn's
Great service and communication from…
Great service and communication from Hannah-Grace
8 augustus 2025
Antwoord van Lunn's Jewellers
Hi Martin,
Thank you for leaving this kind 5 star review for Hannah-Grace. We will be sure to pass this on to her, and we look forward to dealing with you again in the future!
Best wishes, Lunn's
Great communication from Patrick
Great communication from Patrick. All staff very helpful and also resized another watch I had that wasn’t purchased from them.
30 augustus 2025
Antwoord van Lunn's Jewellers
Hi Jordan,
Thank you for your kind 5 star review. We are delighted to hear you had such a plesant experience with Patrick, and will be sure to pass this message on to him. We look forward to seeing you again soon.
Best wishes, Lunn's
Antwoord van Lunn's Jewellers
Hi Gary,
Thank you for your kind 5 star review. We look forward to seeing you again soon!
Best wishes, Lunn's
Impeccable Customer Service
Visited their Victoria Square store in June 2025 to have a watch bracelet sized. Despite having bought the watch elsewhere, I wanted to take it to be sized by the best in Belfast. Upon walking into the store I was greeted immediately and shown to a consultation area and even offered a coffee. The job was done free of charge in a few minutes. The level of service made a great impression on me, especially as I had not even been a paying customer and as a younger person dressed very casually I was treated as if I were there spending thousands. My high expectations of Lunns were indeed met. When the time comes I will be back.
24 juni 2025
Review zonder uitnodiging
Antwoord van Lunn's Jewellers
Hi Carlos,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our Victoria Square store, and will be sure to pass your message on to the team. We look forward to seeing you again in the near future!
Best wishes, Lunn's
Fantastic customer service
From being in store, to speaking over the phone the customer service was fantastic. Compared to other Jewellers in Belfast City Centre Lunn's are levels above the rest. My wife loves her new ring and to top it off I was given an unexpected voucher to go towards a new watch. Thank you very much
12 augustus 2025
Antwoord van Lunn's Jewellers
Hi Philip,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience and that your wife loves her new ring! We look forward to welcoming you both back into store in the future.
Best wishes, Lunn's
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