Ordered custom built size unit to match tv panel previously purchased, delivery was great, product was well wrapped and received with no damage, great product and quality, made well looks fantastic.... Toon meer
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Ordered the premium Ambience board for 85” tv and although you can only really see approx 200mm around the TV the product finish looks great. I have it backlit with LED strip and in all honesty cou... Toon meer
Ordered a 1.8m floating unit with 40” fire plus tv backboard. TV backboard sizes were either slightly too narrow or slightly too wide (we wanted it to sit directly above the floating unit without havi... Toon meer
Ordered tv backboard and fire unit in the wrong size, went straight on to online chat and was sorted within mins. Timescales for delivery were as described. Backboard had a slight chip in it when it a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The home improvement retailer you can trust. Customer satisfaction is the standard we hold ourselves to - from your first enquiry to the moment your project is complete.
Contactgegevens
Verenigd Koninkrijk
- support@luxe-supplies.co.uk
- luxe-supplies.co.uk
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Brilliant customer service team
Ordered tv backboard and fire unit in the wrong size, went straight on to online chat and was sorted within mins. Timescales for delivery were as described. Backboard had a slight chip in it when it arrived however Lewis in customer services had it sorted straight away. Customer service is brilliant and the goods are lovely. Defo recommend
Great quality
Really good quality products and great customer service. Would definitely recommend.
A great company to order the stuff…
A great company to order the stuff from, you was kept informed all the time where it was and what time it was going to arrive.
Excellent service and quality products
Excellent service and quality products. Marc could not have been more helpful (and patient) answering all of my questions. Products arrived safely and on time. Thank you
Great panel for mounting tv onto
Great panel for mounting tv onto
Worth the extra cost
Would have given 5 stars but edge banding was hanging off but sorted it myself with an iron
Great service and excellent support…
Great service and excellent support from Lewis in Customer Support.
Communications very easy company to…
Communications very easy company to deal with would highly reccomend will use again
I purchased the cabinet and slab which…
I purchased the cabinet and slab which has completely changed the whole look of my property, it has made my media wall a dream come true
Highly recommended company
Excellent customer service from order to delivery 1st class
Product quality Excellent
Highly recommended
Exactly what I was looking for
Exactly what I was looking for, the backboard and wall unit/fire looks great on my wall, it arrived very well packed amd I found it easy to install. You get what you pay for with Luxe supplies. Easy 5 star reviee.
Great products and awesome customer…
Great products and awesome customer service. Thank you
Highly recommended Luxe Supplies
I can’t recommend Luxe Supplies highly enough! Although we had a slight issue with the first unit that was delivered, (delivery company not Luxe Supplies) what really stood out was how they handled it. Things don’t always go perfectly, but great customer service is measured by how a company responds when something does go wrong—and Luxe Supplies absolutely exceeded my expectations.
From the moment I raised the issue, their team was professional, friendly, and genuinely committed to making things right. They replaced the unit without any hassle, kept me updated throughout the process, and went above and beyond to ensure I was completely satisfied with the outcome.
It’s refreshing to deal with a company that genuinely cares about its customers rather than just making a sale. Their communication was excellent, and they didn’t stop until they knew I was happy.
I wouldn’t hesitate to buy from Luxe Supplies again and would happily recommend them to anyone. Outstanding customer service, a real commitment to customer satisfaction, and a company that stands by its products. Thank you for turning what could have been a negative experience into such a positive one!
Excellent service highly recommend
Excellent service highly recommend - I was concerned I had purchased the wrong size but company was so helpful and gave me all the advice required for a perfect media wall - tv bqck board thank you for a great service
A Commissioned fire place with storage.
We asked Luxe Supplies if they would commission a focal point for our lounge.Marc was absolutely amazing, answering every query promptly. We cannot thank them enough for their amazing service.Thank you Team Luxe Supplies. Quality, product, price and delivery service was outstanding.
Brilliant company from start to finish
Brilliant company from start to finish. We bought a media unit and it was perfect. Also in the process of making bespoke furniture to match the media wall. Great customer service. Excellent. Will use again!
Good quality of items
Great product and a great price quality…
Great product and a great price quality article.
Really great service and communication
Really great service and communication. 5 star product so well made. Thank you
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