Luxe Mattresses & Beds UK Reviews 

Very great service, Ahmer did a wonderful job carrying the mattress into our home.
Super friendly and cheers chap

Alex was with me for over 30 minutes answering all my questions. Have been using their mattress for around 3 years now, very satisfied with the quality and their customer service

Great sales representative, took the time to help me choose the right mattress for my needs and the delivery guy was very friendly and supportive too.

The delivery was amazing, Izhar was very helpful. The mattress is also good.

Great service by Ahmer, helped me move the mattress upstairs, could have not done it without his help. Very friendly staff

I just want to thanks AHMER and the person who recruited AHMER for this job.. he is a mind blowing person by his honesty and experience....he deals and advised me to buy majestic 11000 mattresses as i was so confused at that time to buy which one..I just tell him my concern and he suggested me very well accordingto that...I m very much impressed and happy to have this mattresses after so many searches..now at last I got the best mattresses from last 6 years..I recommend everyone to try at least one time luxe brand mattresses from one and only a genuine honest person named as AHMER....thanks luxe and AHMER for this suggestion......

I purchased a mattress from these croocks on this website whereas the item isn't delivered but on tracking showed delivered by luck I paid with klarna but I emailed these company to cancel my order because of not receiving email reply I called the company and this guy spoke harshly with hostility when I told him I will go to Ombudsman he said go to t courts I don't care but when I seriously told him I will ask klarna to intervene he still wanted 15 pounds off from full refund then I told him I will report on Trust Pilot a Ombudsman he was ready to cancel. I asked him for my account password which was working untill I paid but didn't work when I wanted to cancel. He gave me another website to cancel and he asked to sign up on there but even that didn't work then he said I will cancel from my end and send you email confirmation of cancellation I said OK send me email of cancellation. The email of cancellation was from Luxe mattress but you all know Klarna was asked funds for this purchase of my luxe mattress from Next millionaire and I don't know who is selling online mattress from next millionaire
I have raised scam report and cancellation of order on their website. They have told me to was for 7days. Imagine buying online has become a nightmare.
Google must stop advertising for scammers. I am going to take further steps if this scammed thinks of cheating me. One more thing I tracked this on one of the luxe my email it shows as delivered whereas I never received anything yet from this scammed also I have other emails as proof of evidence to prove it. If at all they think too smart of themselves I have security cameras all around me to show when did they deliver?
The 2 mattresses i never said were cancelled or returned i purchased from Argos and from another provider they are here in my house and both were sold with positive reviews on their sites after using i regret buying thats what I told your guy. That's why it's always better to look before purchasing a mattress because you end up buying rubbish towards the end.
And you mentioned about reviews why would I give reviews online it's my wish because of my fake words another person will buy something and regret. I use trust pilot when something goes really wrong.

We ordered a medium firm mattress that was way too soft, bulky, and heavy. We considered an exchange but 1) we had to pay extra even for the same model because their prices increased and 2) if we didn't like it we would be stuck with it. Hence, we decided to return and seek full reimbursement as advertised. Scheduling the return was a pain (they gave us "Saturday or Sunday" as the time window; we had to call on Saturday to get a narrower slot). We did everything as requested but somehow received a reimbursement for £13 less than what we paid. I've been trying to contact them to at least get an explanation but no success. It seems quite arbitrary and petty, and I wonder what game they are playing. I wouldn't recommend a vendor like this. Also, more generally, I wouldn't recommend buying a mattress off the internet at all. It is so subjective that it's best to try it in person.

Received the mattresses - the service was amazing and very helpful: Izhar really went extra mile to help us and listen to our needs. Thank you

Great experience, very helpful upon delivery. Hoping the mattress is as great.

Delivery was so quick and excellent service from Izhar was extraordinary.. Im so impressed!!

Very prompt delivery . Very friendly people . Updated the product delivery very professionally .

Excellent service, on time, professional and cordial. Higly recommend.

The mattress is great and Izhar delivered it before time. He was really great, polite and professional. Keep it up guys. Thanks

Excellent mattress. You can buy without any hesitation. Great Mattress I used ever

Great service and Izhar did great job delivering mattress us as last customer of the day already out of w/hours - thanks a lot

I ordered cash on delivery and it is delivered safely and quality is next level .

Amazing service and great mattress , thank you so much!