I recently purchased a Baby change table (Hushly Baby Change Table with Drawers in White & Natural). I had to book in delivery which you need to be home from 9-9 so I took the day off work for the sch... Toon meer
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Lees wat reviewers zeggen
★★★★★ Excellent customer service from Gill. She was professional, friendly and extremely helpful in resolving an issue we had with our coffee table. She responded promptly, kept us informed throu... Toon meer
Bedrijf heeft geantwoord
We ordered the Luola 2 Person Pine Outdoor Barrel Sauna & Harvia Stove. Our order arrived exactly when promised, and the sauna itself is absolutely beautiful. The pine wood smells amazing, and it... Toon meer
Bedrijf heeft geantwoord
I entered the incorrect delivery address and the error was able to be rectified almost immediately through the 24/7 chat. I was impressed this could happen that late at night and the 24/7 chat was ava... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
50% OFF RRP & SAME DAY delivery on modern furniture, outdoor furniture, beds, mattresses, sofas & more! Shop online or in store. 24/7 customer service.
Contactgegevens
160 Newton Road, 2164, Wetherill Park, Australië
- 02 9189 7999
- sales@luxoliving.com.au
- luxoliving.com.au
4,5
Uitstekend
955 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lyanah was very helpful and such a…
Lyanah was very helpful and such a great help to me! Very appreciate it!
14 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your lovely feedback! 😊
We’re delighted to hear that Lyanah was very helpful and made such a positive difference to your experience. Your appreciation means a lot to us, and we’ll be sure to pass your kind words on to Lyanah.
Thank you again for choosing Luxo Living — we truly appreciate your support and look forward to assisting you again in the future!
Michelle was very helpful & rang me…
Michelle was very helpful & rang me back when the call got disconnected
26 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback, Craig!
We’re delighted to hear that Michelle was so helpful and took the time to call you back after the call was disconnected. 😊 That extra follow-up and care can make all the difference, and we’re glad she was able to assist you.
We’ll be sure to pass your lovely feedback on to Michelle. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Antwoord van Luxoliving
Thank you so much for your kind feedback! 😊
We’re delighted to hear that Jeff was very helpful and made a positive difference to your experience. We’ll be sure to pass your lovely feedback on to him — he’ll really appreciate it!
Thank you again for choosing Luxo Living. We truly appreciate your support and look forward to assisting you again in the future!
Thank you Michelle
Thank you Michelle, because of your excellent service, we made the purchase because of you. Very helpful.
26 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful feedback!
We’re delighted to hear that Michelle’s excellent service made such a positive impression and gave you the confidence to go ahead with your purchase. 😊 It’s fantastic to know that her helpful and attentive support made a real difference to your experience.
We’ll be sure to pass your kind words on to Michelle — she’ll be thrilled to hear them!
Thank you again for choosing Luxo Living, and we hope you absolutely love your new purchase. We look forward to assisting you again in the future!
I had a great experience Hazel was…
I had a great experience Hazel was amazing an solved my problem
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback!
We’re delighted to hear that you had a great experience and that Hazel was able to resolve your issue. 😊 It’s wonderful to know her support made a positive difference for you.
We truly appreciate your kind words and will be sure to pass your feedback on to Hazel. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Super poor quality. Please read.
We purchased a large dining table and 6 chairs around 1 year ago. The set cost around $1000.
I wanted to wait and see how it wears before I write a review.
Well, today, a small part underneath the table chipped and I realised that the whole table is just wrapped with something similar to paper. I initially though it would be a vinyl or plastic sort of wrap or something, but it's literally paper! About as thin and similar in texture to wrapping paper for presents. The inside of the table appears to made from reconstituted cardboard or chipboard. The only reason I only noticed it was paper now, after 1 year, is because I've been using a large plastic cover over it to protect it.
The chairs are a fake velvet type. They each have a zipper down the back of them which would make you think you could remove the covers, but, no. While the zipper is functional, the cover is stapled on and not removable. It reminds me of the fake pockets companies put on cheap clothing.
If you reverse image search their products, you'll see loads and loads of sellers selling the same things but under different brands.
If the set were $200-$300, I'd understand the poor quality more, but paying almost $1000 for a paper wrapped table and chairs with zips that do nothing seems a bit ridiculous.
26 augustus 2025
Review zonder uitnodiging
Layanah was helpful
Layanah was helpful, prompt and confirmed what I needed to know. Thank you Layanah
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback!
We’re delighted to hear that Layanah was helpful, prompt, and able to provide the confirmation you needed. 😊
We truly appreciate your support and will be sure to pass your kind words on to Layanah. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Amazing Hazel!!
Hazel has been incredible! She replies straight away and is so helpful. I appreciate her so much and I’m glad she’s the one answering my emails! Thank you Hazel xx
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your lovely feedback! 💕
We’re absolutely delighted to hear that Hazel has been so helpful and responsive, and that her support has made such a positive impression on you. It’s wonderful to know you feel well looked after whenever she handles your emails. 😊
We truly appreciate your kind words and will be sure to pass your lovely feedback on to Hazel — she’ll be so happy to hear it!
Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future! xx
LYANAH Nicole-fantastic customer service!
LYANAH Nicole provided fantastic customer service! She was incredibly helpful in sorting out some shipping issues I was having on the website and made the whole process so much easier. Really appreciate her help! ⭐️⭐️⭐️⭐️⭐️
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful feedback! ⭐️⭐️⭐️⭐️⭐️
We’re delighted to hear that Lyanah Nicole was able to assist with the shipping issues you encountered and make the whole process easier for you. 😊
We truly appreciate your kind words and will be sure to pass your feedback on to Lyanah — she’ll be thrilled to know her support made such a positive difference!
Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Charlott
I had an amazing experience. S
Charlotte helped me fix my refund issue. She was polite, clear, and very kind. Excellent service!" Thanks Charlotte.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful feedback!
We’re delighted to hear that Charlotte was able to assist with your refund issue and provide such polite, clear, and kind support. 😊
We truly appreciate your kind words and will be sure to pass your feedback on to Charlotte — she’ll be so pleased to hear it! Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future.
Hazel was very quick at responding to…
Hazel was very quick at responding to my questions and helping to find a solution to my problem. Excellent customer service. I would highly recommend her at the company.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful feedback!
We’re delighted to hear that Hazel was quick to respond to your questions and helped find a solution to your issue. 😊 Providing prompt, helpful, and effective support is exactly what we strive for.
We truly appreciate your recommendation and will be sure to pass your kind words on to Hazel — she’ll be thrilled to hear them!
Thank you again for your support, and we look forward to assisting you again in the future.
After all the issues we encountered
After all the issues we encountered, JEFF provided timely support every step of the way.
Thank you, Jeff, for your dedication and for seeing each issue through to the end. Your support is truly appreciated
24 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback!
We’re sorry to hear about the issues you encountered, but we’re truly glad that Jeff was there to provide timely support and see each matter through to resolution. 😊
We really appreciate your recognition of his dedication and commitment. We’ll be sure to pass your kind words on to Jeff — he’ll be very pleased to know his efforts were appreciated.
Thank you again for your patience and support. We’re always here to help whenever you need us!
We love our barrel sauna!
We ordered the Luola 2 Person Pine Outdoor Barrel Sauna & Harvia Stove. Our order arrived exactly when promised, and the sauna itself is absolutely beautiful. The pine wood smells amazing, and it has really transformed our outdoor space.
We did have a few minor issues during the process, but Jeff was incredibly helpful, responsive and genuinely went above and beyond to help us find great solutions. We really appreciated his support and couldn’t have asked for better customer service.
Thanks so much, Jeff! Overall, we’re really happy with our sauna and the whole experience. 😊
3 juli 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful and detailed feedback! 😊
We’re absolutely delighted to hear that you’re loving your Luola 2 Person Pine Outdoor Barrel Sauna and that it has transformed your outdoor space. It’s fantastic to know that your order arrived as promised and that you’re enjoying the beautiful pine wood and overall quality of the sauna.
We’re sorry to hear there were a few minor issues along the way, but we’re so pleased that Jeff was able to step in, provide responsive support, and go above and beyond to find solutions for you. We’ll be sure to pass your kind words on to Jeff — he’ll be thrilled to hear them!
Thank you again for choosing Luxo Living and for sharing your experience. We’re so glad you’re happy with your sauna and hope you enjoy it for many years to come! 🔥😊
Michelle was amazing
Michelle was amazing! Quick turnaround on a query I had about getting instruction manual for one of the Luxo Living beds.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful feedback!
We’re delighted to hear that Michelle was able to quickly assist with your query and provide the instruction manual for your Luxo Living bed. 😊
We truly appreciate your kind words and will be sure to pass your feedback on to Michelle. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Michelle was very helpful with…
Michelle was very helpful with resending me bed instructions!
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback!
We’re delighted to hear that Michelle was able to help by resending the bed assembly instructions and make things easier for you. 😊
We truly appreciate your support and will be sure to pass your kind words on to Michelle. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Very prompt
Very prompt, and great communication in rectifying my issue. Thanks Dondon
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback!
We’re delighted to hear that Dondon was prompt and communicated clearly while helping to resolve your issue. 😊 It’s great to know his support made the process smooth and easy for you.
We truly appreciate your support and will be sure to pass your kind words on to Dondon. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Great service experience provided by…
Great service experience provided by Michelle
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback!
We’re delighted to hear that Michelle provided you with a great service experience. 😊
We truly appreciate your support and will be sure to pass your lovely feedback on to Michelle. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Gorgeous dining table
We bought a dining table from this company and are very happy with the result. Delivery was quick and smooth and the table is gorgeous. It did arrive with a very small minor dent on the side, but it doesn’t detract too much. Overall we would definitely order from here again. The price for the quality is well worth it.
25 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful feedback!
We’re delighted to hear that you’re happy with your dining table and that you found the delivery quick and smooth. 😊 It’s fantastic to know you love the table and feel the quality offers great value for money.
We’re sorry to hear about the small dent, but we really appreciate your understanding. We’ll also take your feedback on board as we continue to improve our products and delivery experience.
Thank you again for your support and for choosing Luxo Living. We’re thrilled to hear you’d shop with us again and look forward to serving you in the future!
Customer service was great!
I had some feedback to give and can only say there was no issue at all. Gil helped resolve simply with no hesitation, making the experience seamless.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your kind feedback!
We’re delighted to hear that Gil was able to assist you promptly and resolve everything without any hassle. 😊 It’s fantastic to know that her helpful approach made the whole experience seamless and stress-free.
We truly appreciate your support and will be sure to pass your kind words on to Gil. Thank you again for choosing Luxo Living, and we look forward to assisting you again in the future!
Great customer service from Gil
Great customer service from Gil! She was very helpful, responsive, and made the whole process easy and smooth. Really appreciate her assistance. Thank you, Gil!
24 augustus 2026
Review zonder uitnodiging
Antwoord van Luxoliving
Thank you so much for your wonderful feedback!
We’re delighted to hear that Gil was helpful, responsive, and able to make the whole process easy and smooth for you. 😊
We truly appreciate your kind words and will be sure to pass your feedback on to Gil — she’ll be so pleased to hear it! Thank you again for your support, and we look forward to assisting you again in the future.
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