Trying to get my phone working paid with my CREDIT CARD, no not activating because l dont have The right Address??? Your Company should have better, question, l use my phone only when l am in Portu... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
É uma porcaria. Eu usava o serviço há bastante tempo e, no mês passado, comprei um plano de 12 meses (200 GB e 30 dias de dados ilimitados) que custava 8 euros, mas eles debitaram 10 euros duas vezes.... Toon meer
Bedrijf heeft geantwoord
Lyca Mobile was my first choice to try on my first trip to Portugal and I definitely don’t regret it. Everything worked smoothly, the service was reliable, and I had a great experience throughout my t... Toon meer
Bedrijf heeft geantwoord
Your customer service is a shit … I think Lyca should closed by everybody … in my experience I call 1000 times to get back even recharge even verified owner …and even do sim swap they didn’t give netw... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contactgegevens
1050-127, Lisbon, Verenigd Koninkrijk
- lycamobile.pt
2,9
Gemiddeld
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
so it was meant to be a quick buy and…
so it was meant to be a quick buy and use and now I am always geeting messages to buy more services
21 september 2026
Antwoord van Lyca Mobile PT
Dear Mariana,
We’re sorry to hear about the repeated messages regarding additional services. We understand how frustrating this can be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Planos à medida de qualquer um
Planos à medida de qualquer um. Preços acessíveis e concorrenciais com o mercado.
Site de fácil utilização.
10 september 2026
Review zonder uitnodiging
You have a very good service
19 september 2026
It's fast and convenient
It's fast and convenient. You can join and enjoy mobile life for 24/7.
20 september 2026
I bought sim card its not compatible…
I bought sim card its not compatible with my phone never activated. I emailed called no one got back to me. Now youre twlling me its activated? Not possible
16 september 2026
Antwoord van Lyca Mobile PT
Dear Elena,
We’re truly sorry to hear that your SIM is not compatible with your phone and that you were unable to receive the support you needed. We understand how frustrating it must be to see the SIM marked as activated when you cannot use it, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I am live aljezur near Vale da telha…
I am live aljezur near Vale da telha their no good network.
19 september 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Dear Harwinder,
We’re sorry to hear about the poor network coverage you’re experiencing in your area. We understand how frustrating this can be, and we sincerely apologise for the inconvenience caused.
Please share your Lyca Mobile number, registered email address, and any reference number you have with us. Our team will investigate your concern as a priority and work to resolve the issue as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Kamaljeet,
We’re truly sorry to hear that you’re experiencing very slow internet speeds despite recharging twice. We understand how frustrating and disappointing this must be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I am using e sim some time its working…
I am using e sim some time its working some time its show no service now i am very tired of these problem give me soultion
19 september 2026
Antwoord van Lyca Mobile PT
Dear Ekam,
We’re truly sorry to hear about the intermittent eSIM service and repeated “No Service” issues you’ve experienced. We understand how frustrating and tiring this must be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
Yeaahhhhhh
14 september 2026
Review zonder uitnodiging
Sir Sanjeev
Sir, network access is very limited in some places. That's why many people are facing problems due to network issues. For example, I can't use it at home. I have a lot of problems at home.
19 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re truly sorry to hear about the limited network coverage and the difficulties you’re experiencing at home. We understand how frustrating this must be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Internet is too poor
18 september 2026
Antwoord van Lyca Mobile PT
Dear Abdul,
We’re truly sorry to hear that you’re experiencing poor internet service. We understand how frustrating this must be, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
É uma porcaria
É uma porcaria. Eu usava o serviço há bastante tempo e, no mês passado, comprei um plano de 12 meses (200 GB e 30 dias de dados ilimitados) que custava 8 euros, mas eles debitaram 10 euros duas vezes. Entrei em contato com o atendimento ao cliente, mas eles não deram a mínima para o problema; também enviei e-mail, mas não responderam. Então, pessoal, por favor, passem longe disso.
18 september 2026
Antwoord van Lyca Mobile PT
Prezado(a) cliente,
Lamentamos muito saber sobre as cobranças inesperadas e a falta de resposta da nossa equipe de atendimento ao cliente. Compreendemos o quão frustrante e decepcionante isso deve ter sido e pedimos sinceras desculpas pelo transtorno causado.
Agradecemos por fornecer os detalhes pertinentes. Nossa equipe registrou suas observações e investigará a situação com prioridade, trabalhando para resolver o problema o mais breve possível.
Agradecemos sua paciência e compreensão. Por favor, verifique seu e-mail para acompanhar as atualizações da nossa equipe.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile
trustpilotreview@lycamobile.com
Could not buy esim as the all the…
Could not buy esim as the all the payment types, credit card, debit card google pay all rejecting as insufficient fund available
Was trying to buy Esim costing €8.
Even my friend tried with his credit card but still the payment could not go do was forced to buy from other supplier.
18 september 2026
Antwoord van Lyca Mobile PT
Dear Dipak,
We’re truly sorry to hear that you were unable to purchase the eSIM due to repeated payment failures. We understand how frustrating this must have been, especially after trying multiple payment methods, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Your customer service is a shit … I…
Your customer service is a shit … I think Lyca should closed by everybody … in my experience I call 1000 times to get back even recharge even verified owner …and even do sim swap they didn’t give network 3 SIM card I tried money gone nothing .. email response no .. customer care staffs cannot do nothing uselesss people if you can’t solve problem then what is the use of staying there
18 september 2026
Antwoord van Lyca Mobile PT
Dear Rappy,
We’re truly sorry to hear about the repeated difficulties with your recharge, SIM swap, network service, and the support you received. We understand how frustrating this experience must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Não estou a gostar do serviços de…
Não estou a gostar do serviços de internet, carreguei o telefone com 20 euros para usar a internet aqui na Suécia para o mês todo de setembro, mas a internet já não está funcionando mesmo eu tendo 184 Gb de internet.
19 september 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Prezado(a) cliente,
Lamentamos muito saber que seu serviço de internet parou de funcionar, apesar de você ainda possuir dados disponíveis. Compreendemos o quanto isso deve ser frustrante e pedimos sinceras desculpas pelo transtorno causado.
Por favor, informe seu número da Lyca Mobile, o endereço de e-mail cadastrado e qualquer número de referência que você possua. Nossa equipe analisará sua solicitação com prioridade e trabalhará para resolver o problema o mais breve possível.
Agradecemos sua paciência e compreensão. Fique atento ao seu e-mail para receber atualizações da nossa equipe.
Atenciosamente,
Equipe de Resolução de Avaliações da Lyca Mobile
trustpilotreview@lycamobile.com
Good nice I am happy
19 september 2026
Scam
I recharge My Mobile's SIM no. 351 920522281 with the payment of 8 Euros. But the SIM has not been recharged. Not a Single messege of Confirmation. Is it a Scheme for Scam people by recharge SIM online ?
18 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re truly sorry to hear that your recharge was not reflected on your SIM and that you did not receive a confirmation message. We understand how concerning and frustrating this must have been, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concern and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I bought a SIM card a few days ago
I bought a SIM card a few days ago, but it's been blocked and isn't working. The network cut out after I traveled to France. I used the number for a banking app, and now I can't access my bank account.
18 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We’re truly sorry to hear that your SIM was blocked and stopped working after you travelled to France. We understand how concerning and frustrating this must have been, especially as it has affected access to your banking app, and we sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team has noted your concerns and will investigate this as a priority, working to resolve the issue as soon as possible.
We appreciate your patience and understanding. Please check your email for updates from our team.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.