É uma porcaria. Eu usava o serviço há bastante tempo e, no mês passado, comprei um plano de 12 meses (200 GB e 30 dias de dados ilimitados) que custava 8 euros, mas eles debitaram 10 euros duas vezes.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Trying to get my phone working paid with my CREDIT CARD, no not activating because l dont have The right Address??? Your Company should have better, question, l use my phone only when l am in Portu... Toon meer
Bedrijf heeft geantwoord
Lyca Mobile was my first choice to try on my first trip to Portugal and I definitely don’t regret it. Everything worked smoothly, the service was reliable, and I had a great experience throughout my t... Toon meer
Bedrijf heeft geantwoord
Could not buy esim as the all the payment types, credit card, debit card google pay all rejecting as insufficient fund available Was trying to buy Esim costing €8. Even my friend tried with his cre... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contactgegevens
1050-127, Lisbon, Verenigd Koninkrijk
- lycamobile.pt
2,9
Gemiddeld
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This is a great plan and your service…
This is a great plan and your service is very good.👌👌👌👌🥰🥰🥰🥰❤️❤️
13 september 2026
Antwoord van Lyca Mobile PT
Hi singh gurmeet,
We are so delighted to hear that you find our plan great and our service very good! Your positive feedback truly makes our day.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Sandip kumar,
Thank you for your continued support! We’re delighted to hear that you’re always satisfied with Lyca Mobile. We truly appreciate your trust and loyalty.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I could not purchase the plan I wanted…
I could not purchase the plan I wanted because the website displayed an error message. I had to buy another plan.
11 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your disappointment after encountering an error on our website and having to purchase a different plan. We regret the inconvenience caused and appreciate you bringing this to our attention. Please contact us through our private channel with your Lyca Mobile number and plan details so we can review the issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Its good but sometimes the networks…
Its good but sometimes the networks down a lot thank you for your service but try to support the network more
12 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We appreciate your feedback and are glad you generally have a good experience. We understand your concern about network downtime and are actively working to improve its stability for everyone.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern about being charged an extra amount. We regret the inconvenience caused and would like to look into this for you. Please contact us through our private channel with your Lyca Mobile number and transaction details so we can review the charge and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Narayan singh,
We're so happy to hear you had such a positive experience with our service and found our solutions helpful. We appreciate your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Gurprit Singh
Thank you for your positive feedback! We’re glad to hear that you’re happy with your Lyca Mobile SIM. We truly appreciate your support and trust.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It’s the worst experience I ever had
11 september 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Dear Jaimon,
We understand your disappointment and regret that your experience with Lyca Mobile did not meet your expectations. We appreciate you sharing your feedback and would welcome the opportunity to understand what went wrong and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The network of lyca its 3rd class and wasting money nothing else
And if they say this offer is 6euro you have toh understand its 8 euro
11 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern regarding the difference between the advertised offer price and the amount charged. We regret any confusion caused and appreciate you bringing this to our attention. Please contact us through our private channel with your Lyca Mobile number and transaction details so we can review the charges and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Problem. P…
Trying to get my phone working paid with my CREDIT CARD, no not activating because l dont have The right Address??? Your Company should have better, question, l use my phone only when l am in Portugal 🇵🇹 thanks
Denise seguin
I am in PORTUGAL 🇵🇹 my area code 351
PORTUGAL just try to connect me thanks Denise Seguin
9 september 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Dear Denise seguin,
We appreciate you sharing your experience regarding the activation of your phone service while in Portugal. We understand the frustration when a service doesn't work as expected, especially when you're relying on it internationally. We are actively looking into the address verification process to ensure it is as smooth as possible for all our customers, regardless of their location. We want to ensure that our services are accessible and reliable for everyone.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I tried to change from an old SIM to a…
I tried to change from an old SIM to a eSIM but on receiving the eSIM I was given a new number to go with it. This created all manner of problems which, to my mind, was unnecessary when "changing"
11 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern regarding the switch from your existing SIM to an eSIM and the unexpected allocation of a new number. We regret the inconvenience and disruption this caused. Please share your Lyca Mobile number with us through our private channel so we can review the issue and get back to you with further assistance.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
They can't speak English, I don't understand anything, they hang up!
11 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern about the difficulty communicating with our customer support team. We regret that you were unable to understand the assistance provided and that your call was disconnected. We appreciate your feedback and will share it with the relevant team to help improve the support experience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern regarding the poor network service and regret the inconvenience caused. Please contact us with your Lyca Mobile number and location where you experience the issue, so we can check the network coverage and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Hello sir this tha bad I can't happy…
Hello sir this tha bad I can't happy because I am recharged online by lyca app than the have two recharg it's network bad data call automatically disconnected by the network and not happy
11 september 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Hi Gurjeet mehta,
We understand your disappointment after being charged for two recharges while still experiencing poor network quality and calls disconnecting. We regret the inconvenience caused and would like to investigate this for you. Please contact us with your Lyca Mobile number and the location so we can review the issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Internet package and Speed are like 2 G…
Internet package and Speed are like 2 G Please improve your System when others Company given faster internet service here you doing like we living still 2012
11 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We appreciate you sharing your concerns about our internet speed. We understand how important a fast and reliable connection is, please share the Lyca Mobile number and speed test so that we can check and resolve the issue.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Want to port
10 september 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand that you are considering porting your number to another provider. We regret that your experience has not met your expectations. Please share your Lyca Mobile number through our private channel so we can assist you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Customer service is terrible
Customer service is terrible, I spent waste two SIMs to get transfer my old number to new. I bought 3rd sim to complete this process. Extremely disappointed
10 september 2026
Antwoord van Lyca Mobile PT
Hi Sajjad Hussain,
We are sorry to hear about the difficulties you experienced with transferring your number and the need for multiple SIM cards. We understand how frustrating this process must have been for you. Please provide the Lyca Mobile number so that we can check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Tenho dificuldade em falar com alguém…
Tenho dificuldade em falar com alguém ao telefone.
10 september 2026
Antwoord van Lyca Mobile PT
Estimado(a) Cliente,
Compreendemos a dificuldade que está a sentir para entrar em contacto com a nossa equipa por telefone. Pedimos desculpa pelo incómodo e agradecemos o seu feedback. Gostaríamos de ajudar a resolver esta situação; por favor contacte-nos com os seus dados para que possamos analisar o problema e prestar a assistência necessária.
Atenciosamente,
Equipa de Resolução de Avaliações da LycaMobile,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi customer,
We're so glad to hear you enjoyed your experience with us! We truly appreciate your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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