Trying to get my phone working paid with my CREDIT CARD, no not activating because l dont have The right Address??? Your Company should have better, question, l use my phone only when l am in Portu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
É uma porcaria. Eu usava o serviço há bastante tempo e, no mês passado, comprei um plano de 12 meses (200 GB e 30 dias de dados ilimitados) que custava 8 euros, mas eles debitaram 10 euros duas vezes.... Toon meer
Bedrijf heeft geantwoord
Lyca Mobile was my first choice to try on my first trip to Portugal and I definitely don’t regret it. Everything worked smoothly, the service was reliable, and I had a great experience throughout my t... Toon meer
Bedrijf heeft geantwoord
Não queria que o plano fosse renovado no dia 12 de Setembro e fizeram-me o débito no cartão de crédito e a renovação, mesmo depois de ter ligado para o serviço ao cliente para cancelarem a renovação!... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contactgegevens
1050-127, Lisbon, Verenigd Koninkrijk
- lycamobile.pt
2,9
Gemiddeld
2K reviews
Vraagt klanten om een review
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Já é a segunda recarga que eu faço e…
Já é a segunda recarga que eu faço e meu plano não é ativado. Decepcionada.
1 september 2026
Antwoord van Lyca Mobile PT
Prezado cliente,
Compreendemos a decepção de recarregar sua conta pela segunda vez e constatar que o plano ainda não foi ativado. Agradecemos por nos informar sobre isso e gostaríamos de analisar o problema.
Por favor, entre em contato conosco por mensagem privada informando seu número Lyca Mobile e os detalhes da recarga, para que possamos verificar sua conta e prestar a assistência necessária.
Atenciosamente,
Equipe de Resolução de Avaliações da LycaMobile,
trustpilotreview@lycamobile.com
pretty simple
1 september 2026
Antwoord van Lyca Mobile PT
Hi Customer,
Thank you for sharing your positive feedback! Knowing you had a great experience with LycaMobile brightens our day. We appreciate your support.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
She is very kind and helpful thank you…
She is very kind and helpful thank you so much
1 september 2026
Antwoord van Lyca Mobile PT
Hi customer,
We're so glad to hear about your positive experience! We truly appreciate you taking the time to share your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Rubinder Singh,
We appreciate you sharing your feedback regarding the network. Please share the location details and this will help us to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Customer,
We're so glad to hear you experienced such excellent service and coverage. Thank you for your wonderful feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We're glad you enjoyed your experience. We appreciate your positive feedback very much!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Only in one tower in beja fully problem…
Only in one tower in beja fully problem in renj no renj ni fully Beja plz Chak........your natwark in Beja Portugal
27 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern about the network issues in Beja, Portugal, particularly if the signal is unavailable or very weak in certain areas. Please provide us via private message with your Lyca Mobile number and the complete adddress in Beja where you’re experiencing the issue, so we can check the network coverage and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Gurpreet Singh,
We love having you with us, and we appreciate you taking a moment to drop such kind words.
Your support keeps us going strong!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The network is not good that all
31 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern about the poor network quality. Reliable connectivity is important, and we’d like to look into this for you. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network coverage and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear customer,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Ravi,
We love having you with us, and we appreciate you taking a moment to drop such kind words.
Your support keeps us going strong!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Internet problem some time they work…
Internet problem some time they work some time do airplane then they work
31 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how frustrating it is when your internet connection works inconsistently and only starts working again after switching Airplane Mode on and off. Reliable connectivity is important, and we would like to investigate the issue. Please contact us via private message with your Lyca Mobile number, device details, and current location so we can assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It’s very bad space every day lost the…
It’s very bad space every day lost the network and show the message. SIM network is not available. This is very bad experience. Very very bad experience. This is very worst connection in my life.
30 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how frustrating and disappointing it must be to lose network connectivity. To investigate this further. Please provide us via private message with your Lyca Mobile number, device details, and current location, so we can check the issue and assist you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very poor mobile data network it does…
Very poor mobile data network it does not work like not at all when it is on underground and far from the city area
30 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We appreciate you sharing your experience regarding the mobile data network. We understand how frustrating it is when service is unreliable, especially in underground and rural areas. We are actively working to improve our network coverage.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Network problem is very big
30 augustus 2026
Antwoord van Lyca Mobile PT
Dear Gurmeet,
We understand how frustrating it is to experience significant network issues. Reliable connectivity is important, and we’d like to look into this for you. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network performance and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how frustrating it can be to experience a poor connection. Reliable connectivity is important, and we’d like to look into this for you. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network performance and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how frustrating it can be to experience network issues and excessive buffering. Reliable and consistent connectivity is important, and we’d like to look into this for you. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network performance and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I clicked on a certain plan and it…
I clicked on a certain plan and it subscribed me to a totally different plan this was after numerous attempts to subscribe which all failed and a box came up contact customer services, which you can't ring on a Sunday!
30 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how frustrating it is to repeatedly experience failed attempts to subscribe, only to then find that a different plan was activated than the one you selected. We also appreciate how inconvenient it was to be unable to reach customer service when you needed assistance.
Please contact us via private message with your Lyca Mobile number and details of the plan you intended to purchase, so we can review what happened and assist you with the available options.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Ram,
We understand how frustrating it is to experience slow internet service. Reliable connectivity is important, and we’d like to help look into the issue. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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