Trying to get my phone working paid with my CREDIT CARD, no not activating because l dont have The right Address??? Your Company should have better, question, l use my phone only when l am in Portu... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
É uma porcaria. Eu usava o serviço há bastante tempo e, no mês passado, comprei um plano de 12 meses (200 GB e 30 dias de dados ilimitados) que custava 8 euros, mas eles debitaram 10 euros duas vezes.... Toon meer
Bedrijf heeft geantwoord
Lyca Mobile was my first choice to try on my first trip to Portugal and I definitely don’t regret it. Everything worked smoothly, the service was reliable, and I had a great experience throughout my t... Toon meer
Bedrijf heeft geantwoord
Não queria que o plano fosse renovado no dia 12 de Setembro e fizeram-me o débito no cartão de crédito e a renovação, mesmo depois de ter ligado para o serviço ao cliente para cancelarem a renovação!... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contactgegevens
1050-127, Lisbon, Verenigd Koninkrijk
- lycamobile.pt
2,9
Gemiddeld
2K reviews
Vraagt klanten om een review
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Antwoord van Lyca Mobile PT
Dear Ram,
We understand how frustrating it is to experience slow internet service. Reliable connectivity is important, and we’d like to help look into the issue. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Suman Sharma,
We understand how frustrating it is when the internet connection is slow. Reliable connectivity is important, and we’d like to look into this for you. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network performance and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Internet network is so disgusting…
Lyca Internet network is so disgusting very very very very slow
29 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how frustrating it is to experience in slow internet speeds. Reliable and fast connectivity is important, and we appreciate you bringing this to our attention. Please contact us via private message with your Lyca Mobile number and current location, so we can check the network performance in your area and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Tarek Bin Yousuf,
We're truly sorry to hear about the very bad network service you're experiencing in Machico. We understand how frustrating this can be. Our team is actively investigating this issue to improve your service as quickly as possible.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I have been trying to solve my data…
I have been trying to solve my data problem for a months now
29 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how frustrating it must be to have been trying to resolve your data issue for such a long time. We appreciate your patience and the efforts you’ve made to seek assistance. Please contact us via private message with your Lyca Mobile number and details of the issue, so we can review your case and work towards a resolution.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Meu problema foi resolvido pelo senhor…
Meu problema foi resolvido pelo senhor Maximiano Gomes
29 augustus 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile PT
Prezado(a) cliente,
Ler avaliações como a sua realmente alegra o nosso dia!
Saber que atendemos às suas expectativas inspira nossa equipe a continuar buscando sempre o melhor.
Atenciosamente,
Equipe de Resolução de Avaliações da LycaMobile,
trustpilotreview@lycamobile.com
Services is bad especially 1 pay …
Services is bad especially 1 pay online but it was not worked. I complain in email but no response. I never want to pay in Layca more
29 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how disappointing it is when an online payment does not work and you don’t receive a response after contacting us by email. We appreciate your patience and understand your concerns about using the service again. Please contact us via private message with your Lyca Mobile number and payment details, so we can investigate the issue and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
We understand your concern regarding the €7 recharge and appreciate you sharing your feedback. Please contact us via private message with your Lyca Mobile number and recharge details, so we can check the transaction and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I did not want a bundle top up
I did not want a bundle top up. I wanted to change to the monthly €8.00 deal : 100GB and unlimited national and international texts !
28 augustus 2026
Antwoord van Lyca Mobile PT
Hi Karen,
We understand your concern, especially as you intended to switch to the €8 monthly offer with 100GB and unlimited national and international texts rather than purchase a bundle top-up. Please contact us via private message with your Lyca Mobile number and details of the transaction, so we can review what was applied to your account and assist you with the available options.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It's good to communicate with the…
It's good to communicate with the service center, solve the problem well
29 augustus 2026
Antwoord van Lyca Mobile PT
Hi Chandramani,
We're so glad to hear that our service center was able to assist you effectively and resolve your issue. Thank you for your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It was shown 5.60 with discount if u…
It was shiwn 5.60 with discount if u commit for 12 months but youndeducted 7 euros from my bank
Its cheating and fraud
29 augustus 2026
Antwoord van Lyca Mobile PT
Dear Raj,
We understand your concern about being charged €7 when you expected the discounted €5.60 rate for a 12-month commitment. We appreciate you bringing this to our attention and understand why the difference would be concerning. Please contact us via private message with your Lyca Mobile number and payment details, so we can review the offer applied to your account and investigate the charge.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Muhammad Kashif,
We are so pleased to hear about your positive experience with Lyca Mobile in Portugal! Thank you for taking the time to share your feedback. We truly appreciate your kind words.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I didn't use this service and I'm still…
I didn't use this service and I'm still being charged 😔
31 juli 2026
Antwoord van Lyca Mobile PT
Dear Liudmilo Graca,
We understand how concerning it is to be charged for a service you have not used. We would like to review the charges and clarify what happened. Please contact us via private message with your Lyca Mobile number and relevant payment details, so we can investigate the charges and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Yamila,
We understand that you’ve had a disappointing experience with our service. We appreciate you sharing your feedback and would like the opportunity to understand what went wrong. Please contact us via private message with your Lyca Mobile number and details of the issue, so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Connection was bad and they…
Connection was bad and they automatically charged me for another month! Reas the small letters they trick you onto a recurring fee
31 juli 2026
Antwoord van Lyca Mobile PT
Dear Stefani,
We understand your concerns about the poor connection and the unexpected automatic charge for another month. We appreciate your feedback regarding the Auto-Renewal terms and understand how an unexpected recurring payment can be concerning. Please contact us via private message with your Lyca Mobile number and payment details, so we can review the charge and Auto-Renewal status and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Dear Customer,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Payments
For 2 months the payment went true my bank account and suddenly this month not. But there was money on my account with results that my son his phone was not working.
28 augustus 2026
Antwoord van Lyca Mobile PT
Dear Customer,
We understand how inconvenient it must have been when your payment went through successfully for the previous two months but suddenly failed this month, despite having sufficient funds in your bank account. We also understand the impact this had on your son’s phone service.
Please contact us via private message with your Lyca Mobile number and payment details, so we can check the payment and renewal status and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile PT
Hi Wladimir,
We understand how disappointing it is when the service is difficult to use and not working as expected. We appreciate you sharing your feedback, and we would like to help resolve any issues you’re experiencing. Please contact us via private message with your Lyca Mobile number and details of the problem, so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Best data price in Portugal + data…
Best data price in Portugal + data rollover. Excellent.
28 augustus 2026
Antwoord van Lyca Mobile PT
Hi MARIA,
We're so happy to hear you appreciate our data prices and the rollover feature in Portugal. Thank you for your kind words!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca mobile is very nice network not to…
Lyca mobile is very nice network not to issue
Thanx lyca mobile pt
27 augustus 2026
Antwoord van Lyca Mobile PT
Hi kulvir singh,
We are delighted to hear that you are enjoying our network and that you haven't experienced any issues. Thank you for your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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