Beefeater Reviews 

Food was lovely
Service was fantastic
Would recommend.
Plenty of parking.
Better experience than last time by far!!

Staff refused to honour a 40% discount code , I'd forgot I had.

He said cancelling and re entering the order would confuse the new kitchen staff.

Unwilling to compromise or honour their own company promotion

Appalling service and attitude

Had amazing food at crows nest today, amazing starters and main, oh and a sneaky pudding!. Service was amazing originally served by Bev and then served by Katie G she was very informative about my steak she was absolutely delightful the food was superb I am very fussy about my steak and she gave me great advice about the steak I was ordering and how it should be cooked great advice on my steak. Thank you for a pleasant experience X

I love beefeater! It is exceptional, from the food, to the staff, to the atmosphere, i just cant get enough. Albeit simply, but highly effective. Gordan ramsay would struggle to find a finger wrong, magicians work behind the kitchen doors!!!

We always choose this place to meet up .Very friendly staff. Lovely breakfast and very clean and presentable breakfast buffet. Emily and Janet are 2 lovely, pleasant members of staff who go the extra mile. Janet is one of the reasons we keep coming back.!!

We had a brilliant meal at the ladybridge beefeater in Tamworth, food was lovely and our waitress was very friendly and attentive, so shout out to Niki (Nicola H)

Ordered a fillet steak medium to well done, got a cheap copy undercooked and full of fat ang grisol, got it changed and replacement not much better. Went again and steak was even worse, got it changed and only marginally better. Avoid the brache in Luton if you want a good steak

Quiet atmosphere, nicely decorated. Hreat friendly service. Quick service. Thank uou to food server Carol for her assistance. Lovely food.

FOOD CANNOT FAULT IT EVEN UPGRADEING THE MIX GRILL RUMP TO SIRLOIN,BUT HIS TIME GOING WITH A VOUCHER OF 40% OFF HAD TO PAY FULL PRICE FOR TWO OF US AS THE VOUCHER WAS SENT WITH THE SAME CODE AS MY PREVIUS WEEKS VOUCHER ONLY IT CAME TWO DAYS AFTER I SPENT ON THAT PREVIOUS ONE .SO THIS FEELS LIKE A CON .YOU CANNOT CHECK THE VOUCHERS BEFOR HAND SO YOUR STUCK WITH A HIGHER BILL CUS YOUV ATE THE FOOD, WHAT THE VOUCHERS,DATES WERE INDATE TO USE ,BUT SAME CODES SENT. WILL NOW USE PUBLIC HOUSE THAT SEND VOUCHERS.

The wait time usually is reasonable unless there are too many offers on and understaffed. Food can be good but sometimes, albeit less often it is very poor.
Big complaint , which I found after the event was that the points, despite giving my reward card in were often missing when I checked my account. I lost a lot of points before I started checking up. Now I do it religiously and generally it has improved. However, it has happened a few times especially when the meals were below par or returned and an alternative ordered.
The system for dealing with dealing with complaints for the points is awful and despite promises from staff nothing was resolved. So back to chasing things again going round in circles. SImply do it right first time and stop referring everyone to FAQ section, after which you have to wait 8 working days for an answer again.

So the 3 of us went this evening to our local beefeater Foxborrow in lowestoft where we had an evening meal.
my son who is fussy asked the server if he could swap out a beefburger for a chicken burger so one of each which the server said if was not a problem. this was until we received the bill. we were charged for a additional burger of £2.99 even though we never received an additional burger and was not told that we would have to pay. instead the server said once we questioned the bill yes its what the system does and can not be undone. even though we never had any extra we were charged. safe to say we wont be going back.

Had to wait about 40 minutes for our meals to arrive , food ok but service very poor due to lack of staff. Arrived about 12.30 pm not very busy.2

Just had lunch at Beefeater Arundel, food was great really good atmosphere Sarah looked after us brilliantly. Great value

Nice food, great table service.

We travelled to The Haywain Beefeater, Stanford-Le-Hope on Sunday 22nd February after checking the website, which stated breakfast was served until 11am. We arrived 35 minutes before 11am and asked for a table for two, but were told that because of our presence, breakfast would overrun and therefore we could not be seated.

We were then advised to go to The Watermill in Basildon instead. Considering we had travelled over an hour specifically to visit this restaurant, being told to drive elsewhere was extremely frustrating. When we explained how far we had come, there was no attempt to accommodate us.

We were not offered a continental breakfast as an alternative, nor any compromise. Instead, we were made to feel as though it was somehow our fault for arriving within the advertised serving time.

We’ve visited this branch 4–5 times previously, as well as other Beefeaters around Thurrock and Lakeside, and have never experienced anything like this. Sadly, this visit left a very poor impression.

We ended up going to Wetherspoons in Redhill instead, where we had a cheaper and far more accommodating breakfast.

Very disappointing from a restaurant we’ve previously supported.

The Brache, Luton

Arrived at 1130 waited at the bar for more than 5 mins before a member of staff even noticed us. Ordered a vanilla latte and a latte - was told “it will be a while as we’ve not turned on the coffee machine yet!” ….. I asked how the breakfast customers got their coffee. “We used the machine in the other room for breakfast but we’ve turned that off now as breakfast is over!” ….. he delivered the coffees to our table, my first taste and I marched it back to the bar! Told him he’d used sugar free syrup. He replied saying it was all he had! Well you should have told me, I replied; which was met with nothing more than a black look from him!! He made me another latte but no apology was offered. From start to finish it was poor customer service and a member of staff with dreadful attitude. Won’t be going back. Beefeater first opened the doors in 1974 ….. disappointing to see how far their staff have let the brand fall.

The Beafeater at Evesham Friday they shut the bar at 10pm and Saturday they had shut the bar at 9.55pm and this is next to a premier Inn with totally nothing else near by !!!

Beefeater the coldra
Pre booked for my birthday. Went home hungry and took uneaten steak home for dog. Cannot fault the servers. However, that person who calls himself a chef !! 3 ordered sirloin, 2 medium, 1 medium rare. 2 were fat and 1 wafer thin. All chewy. Mine was cold including chips, mushroom and sauce. I was told chef would replace but a 40 minute wait! My husbands mixed grill was lovely.

Any proper chef would have came out and apologised. Never again.

Took our elderly parent out for lunch. The sister beefeater Watermill, Basildon, was close because of problem. Customers transferred to Haywain beefeater Basildon. The manager Tom, & staff, was absolutely rushed off their feet. Praise were praise is due. Staff coped amazingly under so much pressure. Well done.

19th Feb went for lunch didn't get served until 40 mins after we had been seated food was cold and the steak was burnt when I asked for medium rare the chicken was burnt the ribs were overcooked would not recommend never going there again tw went at 1 pm didn't get food until 1.45 got the bill at 2.35 when asked for bill at 2.10