eFix Ltd Mac Repairs Reviews 783

Great customer service. Friendly and helpful, told me what exactly required repair and what was not so important, didn't push for big repairs. Got the repair completed quickly and sent back in a timely way.

I have used these guys a couple of times. Highly recommended and very professional. MacBook Pro repaired in no time and arrived safely packed.

Reece is so very helpful, you really need to try this company, I will be spreading the word to friends and family.

Thanks again.
Tina

A couple of months ago the screen of my 2016 MacBook Pro 15" stopped working when fully open. I could tell the screen was still functioning as the display stayed on, as long as I kept the lid angle under about 30 degrees.

After some research, I realised it was the well-known Flexgate issue affecting many MacBooks like mine, where the backlight cable in the screen original assembly was slightly too short, eventually fracturing after years of opening and closing.

I started looking for a trusted service that could fix this issue and found a couple of reviews of other happy customers who had experienced the same problem and had great results with MacBook-Repairs. I decided to send my computer and I am so glad I did. My Laptop came back with a fully working screen, just like new!

While they had my laptop they ran some tests and realised my battery was due for replacement. They contacted me, offered the service at a discounted rate, and took care of it alongside the screen repair. The whole repair, including delivery, took the stated 7 days. The return delivery was prompt, and my MacBook was very securely packaged.

I couldn't be happier with the service I received and will definitely turn to them again if I ever need repairs in the future.

Very quick and excellent service communication was second to none. Repaired a nearly new Mac Book Pro after water damage at a fraction of the price from Apple Would use this company again without doubt

Great service from eFIX LTD.

Found them after panic searching for a Macbook fixing service following a coffee spill. I was very dubious but they're real and I'd definitely use them again!

Very responsive on the phone, kept me informed throughout, explained things clearly and answered all my questions. There's also the added bonus that they don't wipe out your data!!
Fab service, thank you Reece & Team :)

Really great experience with eFix. My display suddenly stopped working while using my MacBook Pro. Took it to the authorised Apple shop nearest to me. I was initially told it would require a display replacement which would cost over £700. Very expensive but I didn't know what else to do so I told them to proceed only to be informed later that a new display didn't fix it and it would need a logic board replacement and in the process I would lose all my date. At this point I decided to retrieve my laptop and check if I had other options and that's how I found eFix.

From start to finish it all went very well. I contacted them on a Thursday morning, got the label that morning and sent off my device in the afternoon. Reece confirmed they received it safely on Friday. The following Monday I got an update where they had identified the issue, provided a cost estimate and asked if they should proceed. I confirmed it was fine to do so. On Tuesday they got back to me to let me know the work was successful and after payment my device was mailed back to me. I got it back on Thursday morning exactly one week after I first made contact. I really appreciate the communication; quick resolution and most of all the pricing - it cost £280 in the end. As a bonus, they gave my Mac a good clean and also included some sweets in the box :-)

Highly recommend eFix to anyone having issues with their Mac devices.

Great comms, speedy turn around, diagnosed a boot failure, would recommend!

Remarkably fast and efficient service. It was a fraction of the price of having a new logic board installed by Apple. I contemplated buying a new logic board myself and trying to install it. In the meantime the laptop sat in a cupboard for several months until I discovered eFix.

Really smooth process from start to finish. Was updated at every stage of the process. Shipping was really easy, turnaround was brilliant, arrived back to me when they told me it would. Works a treat. Absolutely cannot fault any of it. Would absolutely use again and recommend to anyone.

I’ve never been so happy to write a review. I took my MacBook Pro to Apple, and instead of diagnosing it properly, they just gave an unclear list of possible issues with an unreasonably high quote.
I found eFix online, and the whole process was seamless. From the moment they received my device, communication was excellent, pricing was fair, and I was only asked to pay after it was fixed. I’m so happy with the service and would definitely recommend them.
Thank you!

Very professional and honest. This is the second time I am using their service.
My macbook was not turning on, so I went to Apple store. I was told that it was completely dead and would cost be about £500-£600 for repair. Sent my macbook to Reece at eFix- he messaged me back saying that my computer was working fine and just needed to change my charger cable. Absolutely pleased with the service and his honesty.

Prabin

Macbook A1707 with fluxgate issue.
Once I confirmed how eFix resolve the issue, by extending the cable rather than just replacing it, I booked a repair.
Booked on 30th June, but not sent by me for few days as needed to print label.
Packaged and sent, kept up to date about safe arrival, and when being repaired mention of a hairline crack in the touchpad, that cosmetic at this time so left as is, partly as I use a mouse and external keyboard generally.
Received back 10th July, so within timeframe given.
For £200, which is £400 cheaper than quoted by Apple, who wanted to replace the screen, it's a no brainer, many thanks for a job well done.

I broke the logic board / motherboard connection on my MacBook Air by trying to replace the battery myself. I looked at quotes from Apple Dealers which were either ambiguous or very expensive. I took a punt on eFix based on online revies. Reece was brilliant with the comms and they fixed the logic board and installed a new battery for the all in price of including postage of £255 with a 12 month warranty. So pleased!

A brilliant company. Great customer service, reasonable priced, seem caring, reliable, quick, fine workmanship, good communication. I have had 2 laptops repaired without any problems whatsoever.

These are the best there is. If you want your MacBook fixed then go here. Was quoted nearly £800 by the so called Genius Bar for a fix. These done it for nearly a third of that price. Quick and efficient, they’ll keep you informed throughout. Why go anywhere else? A rarity nowadays, somewhere that cares and understands how to treat its customers. Very, very happy with everything.

First class experience from start to finish. Free delivery label for transportation of my laptop both ways. Fixed, returned and working well at a fraction of the cost that Apple would have charged.
Small company offering efficient and friendly service.

I’ve used this company several times, most recently to get my MacBook working again after I’d screwed it up doing an unauthorised modification. I have received xcellent service on each occasion from friendly and helpful staff. I can’t recommend them highly enough.

Used a wrong charger on my MacBook, MacBook stopped charging . Searched online and YouTube for solutions. None worked .. apparently it's a logic board issue.
Call alot of MacBook repair guys and they couldn't help by insist I buy a new logic board ..

Then booom I found eFIX and it was fixed in days 🥰🥰🥰🥰🥰🥰.

My baby is ALIVE YAAAAAAAAY

I spilled some coffee on my MacBook and apple quoted around £1200 😂. eFix fixed it for around £250. Great system with the easy postage etc and also clear communication. Additionally the repair also fixed the keyboard problem with the 2017 model of MacBook where some keys would register twice with a single press. Now my MacBook works great. Great company with smooth customer service experience.

Excellent service from first contact to receipt of repaired laptop. Professional, courteous and knowledgeable. I would highly recommend eFix.