We purchased our first online order from MacDonald & Son Butchers and couldn’t have been more impressed. The items arrived beautifully packaged and incredibly fresh. The goodies we chose were also del... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am an english customer, i have Ordered from macdonald and son butchers 3 times now and I wouldn't buy my meat from anywhere else. The products are very high quality. Delivered in a box with cool blo... Toon meer
Bedrijf heeft geantwoord
I spoke to a member of staff before I ordered and found them to be more than welcoming and helpful. Regarding my order when it arrived, my Husband was absolutely delighted and said it was second to... Toon meer
Bedrijf heeft geantwoord
Everything was packed individually and ice packs in the box,well pleased with my purchase and will diffinately be using again. Quality was great and delivered by dpd given a hour window when they were... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Slagerij
- ook in
- Online voedselbezorgdienst
- Slagersdelicatessenzaak
- Vleesinpakker
- Vleesproductleverancier
- Voedselproducent
Over MacDonald & Son Butchers
Geschreven door het bedrijf
👨👩👦👦Who are we? David Robb MacDonald was born in Dundee, Scotland in 1911 and opened his first shop on Logie Street, Lochee in 1935. In a short time, David realised that there was a thriving demand for meat among the residents of Dundee and decided to move into a bigger shop on the High Street of Lochee. A few years later, and after relocating the business twice, the MacDonald & Son name is still just as popular as it was over 80 years ago.
During this time, David’s son Brian joined the business and learned the trade. Brian took over the business fully at the age of 20 and has built one of Dundee’s oldest and respected family businesses. Over the past 55 years under Brian, the MacDonald & Son name has become renowned for the quality of its meat. To this day it continues to produce the same products that have been enjoyed by generations.
🍖Our Produce We pride ourselves on the quality and consistency of our products. Our aim is to provide our customers with quality sourced meat and to offer great tasting Scottish produce.
All of our red meat is sourced from farms in Aberdeenshire or the Scottish Highlands. The cattle are grass fed all year round and are 30 day aged.
🥩What makes our steaks different? The farmers we buy our cattle from graze the stock in fields next to the North Sea. Salt from the sea gets into the earth and thus into the cattle. This produces a excellent flavour in all our steaks.
🚚How are the boxes delivered? All our customers goods are vac packed and sent in a chilled box. The goods are then sent overnight using DPD which means it arrives to our customers doors cool and fresh.
We send boxes all over the UK and our customers have the convenience of choosing a specific delivery day that suits them best.
On the day of delivery, our customers receive and email and text notification giving them a 1 hour delivery window.
Contactgegevens
174 High Street, DD2 3BZ, Dundee, Verenigd Koninkrijk
- 01382 611348
- speaktothebutcher@macdonaldbutchers.co.uk
- macdonaldbutchers.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order
Easy to order, prompt delivery, even when I had to reschedule it. The meat is good. No complaints.
3 juni 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your kind review! We're delighted to hear that you found the ordering process straightforward and that rearranging your delivery was simple and hassle-free. It's also great to know you were pleased with the quality of the meat. We really appreciate your support and look forward to serving you again soon!
Mouth Watering
A Very friendly man on the phone helped me when ordering my food. The delivery was on time and the driver was polite and helpful. The food was delicious. I wasn’t sure what to eat first but I was drooling at the mouth. It was all a reminder of my home in Arbroath. I will buy again from MacDonalds.
19 mei 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your wonderful review. It was our pleasure to help you with your order, and we're delighted to hear that you found both our customer service and delivery to be friendly and helpful.
What really made us smile was hearing that our food brought back memories of home in Arbroath. That's exactly why we do what we do – helping people reconnect with the flavours they grew up with, no matter where they are.
Thank you for your kind words and your support. We look forward to sending you another taste of home very soon!
Arrived promptly and enjoyed scotch…
Arrived promptly and enjoyed scotch pies just like and the black pudding was amazing Deivered within the time allocated lovely chap very helpful,as we are elderly and he offered to take box into our kitchen very pleasant and helpful
1 juni 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your lovely review. We're delighted to hear that your order arrived on time and that you enjoyed the Scotch pies and our black pudding.
We're also really pleased to hear your kind words about your delivery driver. We work with wonderful people who genuinely care about our customers, and it's lovely to know he took the time to help by bringing your order into the kitchen. We'll be sure to pass your compliments on.
Thank you for your support. It means a great deal to our family business, and we look forward to serving you again soon!
A LOVELY TASTE OF HOME 🏴
What a fabulous service for us Scots in exile! Fantastic customer experience from order to delivery. Great tasty produce packaged thoughtfully to arrive in prime condition. A lovely taste of home 🏴
Would highly recommend and give 10 stars if I could.
22 mei 2026
Review zonder uitnodiging
Antwoord van MacDonald & Son Butchers
Thank you so much for such a wonderful review! Reading comments like yours makes everything we do worthwhile.
Our goal has always been to bring a genuine taste of Scotland to Scots living away from home, so it's fantastic to hear that your order did exactly that. We're delighted you enjoyed the whole experience, from ordering through to delivery, and that everything arrived in perfect condition.
Thank you for your incredibly kind words and recommendation. It truly means the world to our family business, and we'll happily accept those extra five stars! ⭐ We look forward to sending you another taste of home very soon. 🏴
My grandparents were from Dundee i got…
My grandparents were from Dundee i got my box today very pleased x
20 mei 2026
Review zonder uitnodiging
Antwoord van MacDonald & Son Butchers
Thank you so much for your lovely review! We're delighted to hear you were pleased with your box.
It's especially nice to know your grandparents were from Dundee. We hope opening your order brought back a few happy memories and gave you a little taste of your family's roots. Thank you for choosing us, and we look forward to sending you another taste of Scotland very soon!
Brilliant quality food great service…
Brilliant quality food great service and great being able to to choose Delivery date will continue to use them
2 mei 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your fantastic review! We're delighted to hear you enjoyed the quality of our food and the service you received.
We're also pleased that being able to choose your delivery date made things more convenient for you. We know how important flexibility is, so it's great to hear you found this helpful.
Thank you for your continued support. It means a great deal to our family business, and we look forward to serving you again for many years to come!
Memories in a box
Absolutely wonderful everything was in the box that was advertised, my partner was like a kid with a new toy she lived in Scotland when she was a teenager her memories all came flooding back, she's got a bottle of iron brew and is going to have a picnic, thanks for it all
13 mei 2026
Review zonder uitnodiging
Antwoord van MacDonald & Son Butchers
Thank you so much for your wonderful review! It was a real pleasure to read.
We're delighted that everything arrived exactly as advertised and that your partner enjoyed opening the box so much. Hearing that it brought back happy memories of her time in Scotland is exactly what we hope to achieve with every order. We can just picture the Irn-Bru picnic!
Thank you for choosing us to bring a little taste of Scotland into your home. Your kind words mean a great deal to our family business, and we look forward to serving you both again very soon.
Delicious hight quality Scottish produce
Delicious hight quality Scottish produce delivered to the door. Absolutely fantastic products and customer serive. Have ordered a few now for myself and family members as gifts. Well worth it. Thank you.
27 april 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your fantastic review! We're delighted to hear you've enjoyed the quality of our Scottish produce and the service you've received.
It means a great deal that you've ordered not only for yourself, but also as gifts for family members. We're so pleased our products have been well received and that you feel they are worth it.
Thank you for your continued support. We truly appreciate it and look forward to serving you again soon!
Have had a couple of deliverys and they…
Have had a couple of deliverys and they have arrived on time. The meat I have had is good and the pies when you eat them the meat is melt in the mouth.
Thank you.
28 april 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your lovely review and for choosing us more than once. We're delighted to hear your deliveries have arrived on time and that you've enjoyed the quality of our meat.
We're especially pleased to hear your comments about our pies. Knowing the meat was so tender and "melt in the mouth" is exactly the kind of feedback we love to receive, as we take great pride in making our products to the highest standard.
Thank you for your continued support. It means a great deal to our family business, and we look forward to serving you again soon!
100% FANTASTIC!!!
Ordered a box of Scottish classics to be delivered to England and I was over the moon with how secure, well-wrapped and fresh everything was. The customer service was also superb! I was nervous at first about ordering Scottish rolls etc to be sent to England but everything was perfect! I will def be ordering again. Thank you : ) 10/10
8 mei 2026
Review zonder uitnodiging
Antwoord van MacDonald & Son Butchers
Thank you so much for your amazing review! We're thrilled to hear that your Scottish Classics Box arrived fresh, secure and exactly as it should.
We completely understand why you might have been nervous about having Scottish rolls and other fresh produce delivered to England, so it's especially rewarding to hear that everything exceeded your expectations. We put a great deal of care into our packaging to make sure every order arrives in perfect condition.
Thank you as well for your kind words about our customer service—it really does mean a lot to our family business. We can't wait to send you another taste of Scotland soon. Thank you for your support, and we look forward to your next order! 😊
Fantastic quality and packaged with…
Fantastic quality and packaged with care , now affectionately referred to as the “jock box”in our home ! Will definitely continue to order and highly recommend.
29 april 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your fantastic review! We're delighted to hear you enjoyed the quality of your order and that everything arrived packaged with care.
We absolutely love that it’s now known as the “Jock Box” in your home — that really made us smile! Thank you for your recommendation and continued support. We look forward to sending you many more boxes in the future.
Antwoord van MacDonald & Son Butchers
Thank you so much for your wonderful review! We're delighted to hear you enjoyed our products and that your order arrived promptly.
Being told we make the **best black pudding** is a huge compliment and one we're incredibly proud of. Thank you for your support and for taking the time to leave such kind feedback. We look forward to serving you again very soon!
Very good quality
Very easy website to use. Hardest part is knowing when to stop buying!
The food they sent was absolutely excellent. Loved the pies especially. Well recommended.
Delivery was really good and food was well packaged.
27 april 2026
Antwoord van MacDonald & Son Butchers
Thank you so much for your fantastic review! It was a pleasure to read.
We're delighted to hear you found our website easy to use—although we completely understand what you mean about knowing when to stop adding things to the basket! 😊
It's wonderful to hear you enjoyed the quality of the food, especially the pies, and that everything arrived well packaged and in perfect condition. Thank you for your recommendation and for taking the time to share your experience. We really appreciate your support and look forward to serving you again soon!
Macaroni cheese pies
Unfortunately the macaroni pies were far too salty.
30 april 2026
Review zonder uitnodiging
Antwoord van MacDonald & Son Butchers
Thank you for your feedback Andy. Our Macaroni pies are very popular however, we understand that they are not for everyone. We hope you enjoyed the rest of the box.
Waste of £60.
My order arrived on time and was impressed by the packaging,however was not happy with some of the contents. Steak pies were not great the meat was cubed and not like any other traditional Steak Pie I have had. The four slices of Blackpudding were so thin it was really two slices, the Haggis just the same and just disintegrated in the frying pan. I thew it away as it didn't taste good either. The Scotch pies were OK but again half the size of a standard pie. The Morning Rolls were not traditional Morning Rolls more like Burger Buns. The sell by dates were very short. However the cakes were good as was the Beef Olives. Won't be ordering from them again. Waste of £60.
24 april 2026
Review zonder uitnodiging
Antwoord van MacDonald & Son Butchers
Thank you for taking the time provide us with your feedback Mary. We are sorry to hear that you were not satisfied with the contents of your box. The majority of our customers usually give us glowing feedback about our produce. If we can be of any assistance in the future then please feel free to get in touch.
Brilliant quality & service
Brilliant, friendly service. Reliable delivery, great products ( the steak pies are truly exceptional. I can get everything delivered to my home in North Bucks for a true taste of Scotland. 😊
14 april 2026
Excellent service
Excellent service, packed very well and reliable. Food is fantastic definitely going to be a repeat customer.
14 april 2026
Absolutely brilliant
Absolutely brilliant , beautifully packaged and still very cold on arrival in buckinghamshire, fantastic produce , i will be ordering again
14 april 2026
Just absolutely first class choice of…
Just absolutely first class choice of products and great value well packaged
28 maart 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.