MacDonald & Son Butchers Reviews 

Lovely produce, great price,will definitely buy again.

First time I ordered. Products good quality.
Great variety and choice.
Will order again. Good customer service
Delivery on time.

First order, no problems at all. However, 2nd order received 20th March: disappointed that butteries were out of date on 21st and mother's pride loaf date 22nd. Email sent 20th March, no reply.

This was a special birthday gift for my sister who yearns for Scotland so this was perfect. Ordering was an easy, straight forward process. Great choice of produce and my sister was delighted with everything in the parcel saying it was delicious, with high quality ingredients. I had the opportunity to speak to Mr Macdonald who was really friendly, helpful and courteous answering my query immediately. I would highly recommend this product and the company.

My beautiful big sister had the “Scottish box” sent to me for my 60th birthday and it is absolutely gorgeous, all the things that we were brought up on when we were in Scotland for every holiday and in between visits to our Grandma and aunt and as our beautiful Dad was from Glasgow and just everything in the box was wonderful…. Thank you MacDonald and sons for your beautiful products, I will be ordering many more from you xx

Excellent products, arrived really quickly, well packaged. I will be ordering again.
The products took me back to my childhood visit to family in Scotland, particularly the battered blackpudding.

Excellent quality produce at a decent price. A real taste of Scotland.

Very good quality food. We had the Scottish box. My husband who is from Glasgow loved it, all his Christmases came at once. Well packaged and delivered on time. Will definitely shop here again.

Just received the Scottish Hamper & the Highland Hamper from Macdonald & Sons and even though I’ve not tried all the food yet I’ve got to say I’m very impressed. I wasn’t expecting much for the price however once I opened the parcel I was pleasantly surprised. I live in England now but the Scotch Pies and the Tablet transported me back to Fife.
Loved the personal “enjoy Dean” handwritten touch on the box. It made me smile.
I’m pretty sure I’ll be making repeat orders in the near future.

Brilliant food especially steak pies - yummy thank you

Very impressed with MacDonald & Sons Butchers, ordered a box of goodies for Valentines present for husband and it was delicious and arrived when we asked it to be. We have ordered again and the quality of the pies is 1st class - thank you

Simply the best steak pies anywhere. Plenty of gravy, tender junks of steak and nice flaky pastry. I would not hesitate to recommend.

Easy ordering. Delivery on precise day required. Food was exceptional quality. Perfect for our Burns Night celebrations.

The pies were excellent and all my guests thoroughly enjoyed them

Being a scot but living down in South Devon, I've missed our Scottish delicacies. I was not disappointed with my first order, I'd forgotten what a butchers haggis tasted like, amazing and the scotch pies were delicious, amongst other items in my order. Will definitely be placing another order, was packed very well and freezer packs still cold.

Well I was furious DPD left my order outside absolutely shocking 😡
Also I was ordering large sausages and I got tiny ones which were ridiculously overpriced also the mince round pastry all broken round the edge to be honest don't think they are value for money and delivery is extortionate for a very poor delivery service

I made my first order and excitedly awaited delivery. Everything was packaged really well and was still chilled when it arrived. The products were so delicious, and the craved for scotch pies were amazing, very fresh and absolutely perfect! The service and correspondence was great and I have ordered again already.

Awful Customer Service. My first order never arrived and they didn’t contact me to let me know why, when I rang them, they blamed it all on DPD. They said they would send my order again, when they did with some free shortbread as a gesture of goodwill - second order arrived but no shortbread - abysmal Customer Service

Ordering was spot on from start to delivery. Comms from butchers and dpd utter brilliant. The ice bags in my shipment were rock solid so the quality of the food was perfect. We have ordered before and all the food we receive is perfect and (cough cough to another review) meets all health standards. We shall be back shortly with another order. By the way the mince rounds are out of this world.

This company consistently struggles to package meat in a way that ensures it reaches you at the right temperature. I've received shipments from other butchers that took longer to arrive, yet the ice packs remained frozen and the meat was cold. Unfortunately, that's not the case here. I've contacted them directly and received replacement orders, but although some meat arrives acceptably cold, none have fully met health standards. After feeding my dogs the best sirloin steak once again, I've decided not to order again. Using well-insulated, sealed bags might solve this issue. The gentleman on the phone was very pleasant, but the packing team needs improvement. If not for the person I spoke with, this would be a 1-star review. Apologies.