I recently purchased a 20” Deer e-bike, and all their advertising and website pictures show the Deer with a Kenda tire or a tire with a fluorescent safety stripe on the sidewall. Well I got neither ty... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’ve been extremely impressed with my Magicycle Cruiser Pro. This bike feels solid, smooth, and very well built, and it handles my weight with no problem. The ride is comfortable, stable, and p... Toon meer
Bedrijf heeft geantwoord
Took a 28 mile trip to Finger Lakes region on a rail trail. Very impressed with how much battery storage is left. After 28 miles with minimal assist it was showing over 90% remaining. Giving 4 out of... Toon meer
I love my Magicycle Deer step-over full suspension Ebike SUV! Being over 70 years old cruising around with my dog riding with me turns heads. It could be the Lime Green color of my ebike or this old m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Magicycle has many years of experience in the ebike industry, focusing on ebike R&D, production, sales. According to market characteristics and user needs, we have produced kinds of products, such as long range, all -terrain, commuter, and folding ebikes. You can definitely find the one that suits you best. With the strong supply chain and advanced operating systems, our sales volume is leading in competitors. More importantly, the philosophy to be a customer-centered company has helped Magicycle gaining thousands of acclaim in the United States.
Contactgegevens
3095-200 E Cedar St, Ontario, CA, 91761, Ontario, Verenigde Staten
- +1 213 900 7090
- kitty@magicyclebike.com
- magicyclebike.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My cruiser is awesome
My cruiser is awesome! Customer service is great. Bike is very sturdy and comfortable. I get compliments all of the time. Well worth the money!
Absolutely love my new Ocelot Pro…
Absolutely love my new Ocelot Pro Magicycle. It’s a great fit for me and the size and speed are perfect for my needs. I love joyriding and visiting places around my neighborhood. Looking forward to many trips. Company is great and promise what they say. Definitely would recommend to anyone looking for an E-Bike.
Great Bike ( Cruiser )…
Bike was well packaged in protective foam. Great bike at the offered price point considering all the components of the bike. I would highly recommend this bike over many of the other competitors especially for value but I would definitely also recommend getting the pro if you can afford it, I couldn’t and am still happy with this model.
bike quality is very high and the…
bike quality is very high and the power and range are excellent. also when replacement parts are required they are easily obtained from Magicycle and promptly shipped

Antwoord van Magicycle
Magicycle Space Grey Ocelot Pro eBike
I purchased a Magicycle Space Grey Ocelot Pro eBike when first released in Sept. of 2022. It is a great bike and the heavy duty battery has given me many extended miles on my bike trips. I have ridden it on all kinds of terrain from local roads to off road trails, and it is always up to the task. The various levels of pedal assist is easy to use and works flawlessly. The Magicycle Ocelot Pro is a quality product, is very stable, and is reasonably priced for a heavy duty fat tire step thru eBike. I would highly recommend this product for anyone looking for a reliable eBike. Thank you Magicycle

Antwoord van Magicycle
Quick and conveniently available customer servivce
I had gotten a defective battery charger I contacted customer service and once I gave required information and paid for shipping they agreed yes it was defective so sent me one that works

Antwoord van Magicycle
Powerful Jaguarundi
I am reviewing the Magicycle Jaguarundi folding electric bike. I wanted a folding bike but I did not want to sacrifice power for convenience. Of all the 20 inch folding bikes the Jaguarundi had the best specs for engine power and torque. It also has a nice stylish look, not at all chonky or awkward. It came well packaged and I liked the included tool kit. I used YouTube videos to assemble the bike and understand the settings.
We were having some rain for days, but once the weather cleared I hit the road. The bike took right off in PAS level 1. I was almost amazed at how little pedaling effort I had to put out. I do mostly local neighborhood riding and I found a nearby hill with about a 3 percent grade so I geared down and upped the level to PAS 2. No problem, the bike climbed the hill with ease. The display showed 12 mph and a good watts reading. For local riding the battery should last quite a while. The ride is smooth and the flat T style handlebars make the bike easy to steer. The Jaguarundi takes me just about everywhere I need to go. One additional thing--the bike has cruise control. After 8 seconds on throttle only the bike keeps its speed. This is a big plus for casual cruising on along the Ocean or for longer rides. I am very pleased with Jaguarundi and highly recommend it.

Antwoord van Magicycle
Vélo confort puissance autonomie…
Vélo confort puissance autonomie qualité assemblages plus une bonne garantie fait 7n mois que je l'ai après avoir changé mon autres étaient pas step thru et était trop haut
Magicycle Time Machine
Of course I first saw the Magicycle Cruiser on a YouTube review. I knew it was a little tall for me, but I couldn't resist. I am 68 years old, but this bike makes me feel 28. I am Superman climbing hills around my area and since I live on one I don't arrive home sweaty and exhausted any more. It is a little tricky in close quarters maneuvering. The throttle is active up to full speed whenever the bike is turned on so... be careful. It is very powerful, with torque to spare.

Antwoord van Magicycle
As a new owner who has put 212 miles on…
As a new owner who has put 212 miles on my Magicycle Ocelot Pro Long Range Step-Thru Fat Tire Electric Bike which was received in late August and one who has 2 other ebikes, I find the Ocelot Pro to be the best of the three. With the 52 volt battery and 750 watts motor my experience has been a very good one. I find myself on the Ocelot more than my other two. It is heavier, but the design of the handlebars and the 4" tires all work well for me. I did add some accessories to personalize the bike and have no complaints about it. It came packaged well and no damage was found. I did a few upgrades to the chain ring and freewheel as well as the saddle and added a stem riser, which made the bike even better for riding in the terrain that I ride in which is country roads with both a mixture of sand and gravel as well as sand and asphalt. This bike handles both easily and I am able to ride as many miles as I desire without being concerned about battery life. My rides are usually from 5 to 25 miles at a time, according to how I feel and I try to ride 3 to 4 days every week. One of the best purchases that I have made. I will sell one of the other bikes but not the Ocelot Pro. This is my true assessment of this bike up to todays date of 9/25/23.

Antwoord van Magicycle
ocelot pro
the ocelot pro is very reliable and strong bike that you can enjoy every day

Antwoord van Magicycle
Many issues
I have several E-Bikes, and wanted a foldable bike for taking on trips with our RV. The other E-Bikes I have are great, solid performing quality bikes. The Magicycle experience was not good from the time it arrived up to the writing of this review and beyond.
I bought the bike because of the features and details I saw on Magicycles website and thier own posted YouTube videos. When the bike arrived, it was apparent that Magicycle made changes to the bike. The display was COMPLETELY different and the settings navigation and settings were MUCH different. I made Maigicycle aware of the issue, stating that there was NO information or instruction on how to make changes to the bikes settings. To my surpise, Magicycle didn't even know the change themselves. The frame folding lkock was also changed with no instructions on how to manipulate it. If you don't know how this new lock works, you will not get it to work. The rear wheel has a wobble that is so bad that the bike shakes violently at certain speed. I sent Magicycle a video of the severe wobble, they say it is acceptable. It cost me $200 to get it fixed by a Pro bike shop. They told me the wheel was very low quality and the quality standards are obviously are very low.
I could go on and on about this mistake of a purchase, but the review is already too long. Support is terrible and have no knowledge of their own products and I am now stuck with a very low quality, high priced bike that I regret buying. Beware to all who are interested in Magicycle.
Love this E-Bike so far
Love this E-Bike so far. Can't wait to order another battery so I can go on longer trips. Smooth and comfortable. I might get a better head light too. Great bike overall.

Antwoord van Magicycle
Excellent customer service
Excellent customer service. Always get back to me in timely fashion.

Antwoord van Magicycle
So after much research I decided to…
So after much research I decided to purchase the Magiccycle deer mini. There were a couple of issues when I got the bike. Couldn’t get the front wheel on because the brakes were messed up, but that was easily fixed by a friend who was knowledgeable with motorcycles. Then the power button was broken, more like stuck, so you couldn’t turn the bike on. Customer Service sent me a new part to replace the broken one, and the bike was up and running in no time!
I live in a gated community and ride my bike down to play pickle ball and through town to the adjoining community. I am a big guy at 270 pounds and I have a pretty steep hill to get to my house and my bike will do 26 mph uphill with no pedal assist. I can easily keep 28 to 30 with pedal assist on flat ground.
The bike looks good, rides, good, and it’s so much fun to be on! Only reason I’m giving four stars is because of the problems that I had when I got the bike! The bike is solid, comfortable, fast, and a joy to take on adventures!

Antwoord van Magicycle
Not being a bike mechanic
Not being a bike mechanic, I had some concerns about the assembly. I asked some questions over the support system via email and received prompt replies. Additionally, there are many YouTube videos to assist someone and THEN there is an excellent FB users page for other owners and everyone is very supportive with abstract modifications that suit your own personality.

Antwoord van Magicycle
I have the deer from megacycle and I…
I have the deer from megicycle and I really love the fact that it’s built very well and strong, heavy duty. It is a step through with a shock on the back . I am 6 foot two 230 pounds and this bike rides beautiful ,it has great brakes they’re hydraulic , And a wonderful motor 750 W . I would’ve rather had 1000 W motor but this is the most powerful they have at the time,, still the bike is very fast and powerful. It takes me a power because it has a 52 V 21AH battery which is just unbeatable it’s just a really great bike for a big guy like me

Antwoord van Magicycle
Awesome
Great bike my first time trying a ebike and I loved it. I can't go back to regular bicycles now after riding the ocelot pro

Antwoord van Magicycle
Love our magicycle
Riding with assit is amazing , love magicycle been great to us!

Antwoord van Magicycle
Love the bike
Love the bike, but magicoins are hard to use.

Antwoord van Magicycle
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







