Manualsmate Reviews 574

Absolute shower, like many others I was charged for a larger amount than published a few weeks later. After cancelling they continued to deduct £24.90 form card even when I had closed by account. They are deceptive, uncommunicative with a terrible business ethic. I do not trust them. I am reporting this behaviour as credit card fraud.

I puchased a copy of a lawnmower manual as apdf for £0.84, which seemed ok value when it arrived eventually.
Then they charged £130.51 a couple of weeks later, and 2 months after that another £130 - all for one pdfcopy of a document.
DO NOT USE THEM!!!!
They areScammers and need their website taken down

DO NOT USE MANUALMATES>COM THEY TAKE A FRAUDULANT SUBSCRIPTION WHEN INTIALLY YOU BUY A MANUAL FOR o.83p THEY TRIRED TO TAKE £130.61 LUCKY FOR ME THERE WAS NO MONEY IN MY ACCOUNT.

Auch ich habe eine Bedienungsanleitung für 0,95 € bestellt und diese nicht erhalten. Dafür hatte ich nach 7 Tagen aber eine Abbuchung von 149,99 € auf meinem Konto.
Hier muss man eben sagen, dass ein Lesen der allg. Geschäftsbedingungen hier sehr nützlich gewesen wäre. Aber wer macht das schon bei 0,95 €.
Da ich aber den (ungewollten) Vertrag innerhalb der Frist schriftlich gekündigt hatte, wurden die Beträge wieder zurück überwiesen.
Deshalb gibt es 2 Sterne.

This company is a scam as all the poeple are saying keep away and report it

I fell for this Manualsmate scam a year ago. They were taking c £60 a month then. I see it has risen to c£130.
With so many reviews exposing them as Scammers how are they still in business??!!
Anyway, Learnt my lesson the hard way. Before giving my bank details to any Company online, I will first check them out on Trustpilot.

Taken pending payment 131.15 without my authority....sent email this morning

Want reassurance it will not go through my bank..no subscription....no authority..

Since only 15 mins after a phone call I managed successfully to speak and it looks like an automatic subscriptions..all sorted no money will be taken , very actually nice customer services at the end. They have an Uk phone no.to discuss.

Complete SCAM. DON'T touch them.
You won't get your manual but they will take the payment, and then a few days later they'll take another larger payment, by which time you may have forgotten about the first bad experience,
This happened to me.
AVOID them.

Took 0.83p then tried to take £133

Avoid avoid avoid at all costs

Do not get involved with these people

APPALLING / DREADFULL business
WHAT a SCAM ! No address shown, no name or contact details
Took £130 from my account without my knowledge or agreement and refuses to refund it. I just hope I can get it back. John in Blackpool UK

Ja keine Bedienungsanleitung bestellen oder runterladen. Das gilt als Probe. Nach 8 Tagen buchen die automatisch 149,99 € monatlich ab.

I thought I was paying 99p for manual for mobility scooter. Didn't get manual and they automatically signed me up for a subscription and tried to take £133.84 from my bank. Fortunately my bank blocked payment. Disgrace.......

I recently purchased a help manual from this company for 89P little did I know that they were going to try and get £133.00 or so out of my bank. The first time "yesterday " I didn't have enough funds, then tried again today but I think it's blocked now, be very wary .

Finger weg von diesem Unternehmen. Ich habe Bedienungsanleitung gebucht, Geld wurde von meinem Konto abgebucht. Auf die Bedienungsanleituing warte ich heute noch. Auf Anfrage nach London (Sitz der Firma) keine Antwort.
Um sicher zu gehen, dass nicht noch weitere Geldbeträge von meinem Kreditkarten Konto abgebucht werden, habe ich meine Karte gesperrt

I registered for less than £1 but was then charged £129 pounds shortly after. Luckily my card provider blocked payment and cancelled any further payments. I immediately unsubscribed to the service. A couple of days after unsubscribing the requested manual appeared I'm my email

Good service in finding and making available the document I needed.

!!DO NOT BUY FROM MANUALS MATE!!
It's a scam! Ordered a manual for a steam cleaner for 98p I went to link to download but nothing there! A short while later they withdrew another £128! And they tried again a month later but my credit card issuer stopped it. AVOID AVOID! AVOID!

DON'T USE THIS THEY CHARGE £8 FIRST THEN CHARGED £170 8 DAYS AFTER

As per other reviewers.
Paid 85p to look at a manual I couldn’t get to immediately then a week later billed £130 for a subscription.

Scam company. I paid 95p for them to find me a manual and they could not find one online and provided me one from a model number near to mine. I had already seen this.
They then charged me £130 subscription. I have had to cancel this to avoid any further charges.