Maryum N Maria Reviews 

Worst company ever. Do not buy from them. They lie and say things are going to be dispatched and the order is packed when it is not. They have a cancellation policy which they do not follow. If you buy from them and something goes wrong they will not give your money back.

My wife bought adress worth 11k and the dress delivered was nowhere near as advertised, and guess what no refund no exchange. Nothing.

HARD EARNED MONEY WASTED

Pathetic service! They charged my card twice and refused to refund.
They said we will only give you a voucher that you can use in three months. No refund nothing.

They charge people card, take money and refuse to give back by saying “its a policy”

And I haven’t received the clothes yet but the reviews I’ve read are disappointing.

Do not order from this website. Absolute waste of money. The outfits look nothing like the pictures on website.! Not even worth one star!! Cheap and rubbish.

What a waste of money! Absolutely rubbish customer service! Ordered an outfit for Eid which looks completely different from the picture on the website. Cheap material and rubbish stitching. Sent million messages on WhatsApp and email but no response. Don't risk your money with this company!!!

I strongly advise against purchasing anything from Maryum N Maria. My experience with their customer service has been extremely disappointing. I ordered a dress for my sister’s mehndi specifically because of the unique combination of colors shown on their website. However, the dress I received was completely different—almost all the layers were yellow, and key colors like blue and grey were missing entirely.
When I raised a complaint, they dismissed it by pointing to a disclaimer about "slight color variations" on their website. But this wasn't a slight difference—it was a completely different look. Replacing blue and grey with yellow is not a minor change, and it feels like they assume customers won’t notice or care. Please don’t waste your money on them. Their practices are misleading, and their response to complaints is unacceptable.

The worst customer service and worst stitching!!!
Ordered early to get the dresses before Eid which they promised they would deliver but later didn’t. Took more than a month and countless WhatsApp messages to finally get the dresses. Their customer service is just the worst part..kept on giving the same answer on asking about the update and would disappear between conversations. Didn’t even apologise for the late delivery.
The dresses are bad.. bad material bad stitching bad fitting! Complete waste of money!

I’ve just had the worst experience with this brand the customer service is extremely bad. They sent damaged goods and refused to provide adequate compensation. Never experienced such poor customer service. Will never be ordering again.

All the 5-star reviews seem totally fake. The customer service is awful, the website looks sketchy, and honestly, it feels like a complete scam. Save yourself the hassle, time, and money—this place is nothing but disappointment!

Even before ordering, when I messaged to enquire there was no effort, no sense of service. it seems like they don't care about customer enquiries at all. Anyways, as i am based in London, i still tested and placed an order online, thank God only one dress as i had 4 dresses in the basket but wasn't sure, when it arrived it was completely off in colour, didn't look like the model photo at all, i sent it as a gift to my mother. when i messaged them she simply said it says on our website it may look slightly different, i said yes but not completely- Of course she said they wont exchange it and no reply since. No try of help, i didn't even ask for refund, i was happy for my mum to exchange it only.
CHEAP Material, cheap quality, overpriced, cheap customer service. Don't believe the photos on website. Never again. SAVE YOUR MONEY and HEADACHE.

WROST experience
TOTALLY DIFFERENT SIZE from the size chart
CHEAP EMBROIDERY
LOW QUALITY STUFF
LOOKS AWFULL

I had an exceptional experience at Maryam&Maria, thanks to a wonderful customer service representative named Kiran. From the moment I approached a problem with my purchase, Kiran went above and beyond to help me. She was incredibly patient, attentive, and took the time to understand exactly what I needed.

Not only did she answer all of my questions thoroughly, but she also offered helpful suggestions and made sure I was completely satisfied with my purchase. Her friendly attitude and genuine care made all the difference in my visit. It's rare to encounter such outstanding customer service, and Kiran truly made my day. I’m grateful for her dedication and hard work. Highly recommend Maryam&maria for their excellent service because if employees like Kiran, and I’ll definitely be returning!

I placed 2 orders on maryumnmaria on 15 October 2024 which included 3 stitched suits for the kids. Once I received first suit, it was of complete different design, style and colour; moreover all the embroidery work was worn off. On receiving this suit, I immediately contacted maryumnmaria customer support to which they ask me to share the details on whatsapp. After 2 days I received another suit which was also received with same above mentioned faults. Same was intimated to given whatsapp number but they have switched off read receipt. I made numerous calls on the given number but no response was received. It's been 7 days since this episode yet the brand is not paying any heat.

HORRIBLE customer service and product. I was told I was being sent a small, they instead sent a medium size which was massive. I reached out to their customer service and was told they would not honor an exchange, even for the product size I was originally supposed to be sent? When I told them I was disappointed, they gave a snarky response.

STAY AWAY and shame on this horrid company.

I’m an overseas customer I ordered 2 party wear dresses, when I received them they were tightly packed and wrinkled. The quality of the embroidery is very poor the beads were coming off and lots of them were missing as well, there were loose threads all over the dresses.
These dresses are extremely long and there’s a small half zipper on the side of the dress which makes it very very difficult to put it on and take it off because you can’t take off a long heavy dress like a shirt.These type of western maxis have long zippers on the top bodice part which makes it easier to wear them, so the point is their designer is very dumb he doesn’t know anything about stitching a dress.
Please improve your quality and craftsmanship because in this time any era you can fool people once, but no one’s going to buy from you again or recommend you to anyone.

FRAUD FRAUD FRAUD. DO NOT ORDER especially if they are saying they offer Free shipping this is when they dont actually deliver the dresses you order!

DO NOT BUY FROM HERE!! This is a fraud website. The are thieves!!! They take your money, keep you waiting for weeks, and take forever to respond to you. Then when they finally do they say your outfit is no longer available and to choose another outfit for the same price. They don't give you your money back or give you the outfit!!!! Do not ever buy from here. My friend also bought from here and never got a delivery, and they told her they delivered it when she never got the package, again fraud!!!

Webiste shows differnet pictures and they send different clothes and then say, "you bought it, it was your choice" even though not the same colour, FRAUD FRAUD FRAUD

They don’t even bother to reply their customers I love there clothes but the staff is too busy doing other things that they can’t even focus

Very bad service from maryam and maria. I order two times same dresses and they canceled them. And then they call and said wrong price of dress which was really high than the actuall price. They ate very bad in service