Very professional company with brilliant, detailed information on all the products in their online store. I was able to get good quality dog clippers & a blade to suit my dog’s bred & the type of cu... Toon meer
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Lees wat reviewers zeggen
Great dog clippers the md roamers however the on off button is very easily caught while clipping resulting in the clippers turning off.
Special thanks to Hope for such good service last week, I called as someone that’s purchased too many sets of poor quality clippers, within minutes I was in the right hands and an order placed, Tob... Toon meer
Fast delivery, clippers came in a nice storage case, love that they are based by breed so felt confident using them on my old english sheepdog. The clippers have less vibration than other brands I hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.
Contactgegevens
Tugby Orchards, LE7 9WE, Leicester, Verenigd Koninkrijk
- 0116 279 6900
- info@masterclip.co.uk
- masterclip.co.uk
4,8
Uitstekend
2K reviews
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Already owned Masterclip mains…
Already owned Masterclip mains clippers. These battery operated trimmers are a great addition my dog carrying experience. Great quality.
2 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Idris for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new trimmers, they are a really great addtion to a grooming kit for all the fiddly areas.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
The clippers are very much heavier than…
The clippers are very much heavier than I had anticipated and may prove to be unusable due to arthritic fingers.
10 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Jeff for taking the time to leave us a 4 star review. Your feedback is greatly appreciated and I see that the clippers may be a little too heavy for you. If you can't get on with them please return them for a refund as we never leave customers stranded with clippers that they cannot use.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Excellent communication and service and…
Excellent communication and service and very fast turnaround. Thankyou
9 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Sarah for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new purchase and our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Excellent customer service
Excellent customer service, they are a great British company. Plenty of choice of budget scissors if you don't want to shell out hundreds of pounds. Great for both commercial grooming and home grooming.
9 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Anne for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new purchase and our customer service. Just a shame Royal Mail let us down! Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
What a wonderful company
What a wonderful company. Really fantastic clippers better than more expensive ones, cannot speak more highly of them
24 oktober 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Georgina for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new clippers and our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Antwoord van Masterclip Animal Clippers
Thank you so much Cheryl for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new purchase and fast delivery and for your loyalty. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Quick despatch came with in 2 days easy…
Quick despatch came with in 2 days easy to deal with and informative website
9 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new purchase and fast delivery and that you found the website easy to navigate. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Item came fast and right item deliveryed
9 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Loraine for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new purchase and fast delivery. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Speed item was despatched and the high…
Speed item was despatched and the high level of efficiency of this same product.. very reasonably priced, nice lightweight item that was extremely easy to use, producing a very professional finish.
7 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new clippers and fast delivery. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Helpful and quick
I had a query and got the reply very quickly. I was then happy to order. Order dispatched same day and arrived quickly.
7 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Joanna for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with our customer service and the speedy delivery. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Brilliant service
8 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Hollie for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Ordered incorrect part (my mistake) but…
Ordered incorrect part (my mistake) but refund process was smooth and new part was shipped quickly.
8 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Scott for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Fantastic - Very responsive and reactive
Very responsive and reactive. Cannot fault the customer service!!
8 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much David for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you had an excellent customer service response. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
HRD clippers
Had my clippers for 18 months and the cog teeth snapped, as they were still in warranty I was sent a new part this was easy to fix and sent out straight away!! Lovely customer service and the best clippers for the hairiest of cobs and they’re quick, quiet and cordless would definitely recommend the HDR
7 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Lydia for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you got the parts you needed and got the problem fixed quickly. So pleased you are back up and running. We have all the parts in stock all the time for Masterclip Clippers. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Clipper review
Clippers are fantastic only complaint would be one battery packed up quite quick and could really do with a coarser a2 blade for dairy cattle clipping
31 oktober 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Steven for taking the time to leave us a 4 star review. Your feedback is greatly appreciated. The batteries are all covered by the warranty for 2 years so always get in touch if there is a problem. We sell A2 coarse blades separately but it depends which clipper you have as to wether they fit it. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Easy repair
Easy to find the replacement part I needed on the website and the fitting instructions online made it a simple process
6 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Liz for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you found the parts you needed and got the problem fixed quickly. We have all the parts in stock all the time for Masterclip Clippers. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Can't fault the company
Can't fault the company, ordered in the morning, and was here next day. Unfortunately, I had to return the clippers as was buying them for a farmer friend, but found out they had already bought a set of masterclip clippers. Returning them was easy and quick, and had my refund in 2 days
31 oktober 2023
Antwoord van Masterclip Animal Clippers
Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that despite returning the clippers the process was fast and efficient. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Your product is brilliant
Your product is brilliant. The best clippers ever. Wished I had it years ago. Made clipping my old girl easier for me and less stressful for her.
7 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Anita for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new clippers and that they are working well for you. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Great customer service.
7 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Caroline for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with our customer service. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Excellent service
Excellent service, fast delivery and brilliant product. Have bought the HD Roamer clippers and they are highly recommended - wish I'd bought them sooner!
5 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Emma for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you are happy with your new clippers and our customer service team. Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
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