Very professional company with brilliant, detailed information on all the products in their online store. I was able to get good quality dog clippers & a blade to suit my dog’s bred & the type of cu... Toon meer
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Lees wat reviewers zeggen
Great dog clippers the md roamers however the on off button is very easily caught while clipping resulting in the clippers turning off.
Special thanks to Hope for such good service last week, I called as someone that’s purchased too many sets of poor quality clippers, within minutes I was in the right hands and an order placed, Tob... Toon meer
Fast delivery, clippers came in a nice storage case, love that they are based by breed so felt confident using them on my old english sheepdog. The clippers have less vibration than other brands I hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Masterclip is a professional online retailer offering only the best range of clipping products for dogs, horses, sheep and cattle. We offer a comprehensive range of clippers which are used by professional groomers, competition yards, veterinary practices, farmers and home users. Providing first class customer care is our main focus and our experienced staff are here to help. We are passionate about clipping and know our products inside out, that is why Masterclip is fast becoming the number one place to buy animal clipping products. Each of our products have been carefully selected, tried and tested and some of our clippers have won prestigious awards. All Masterclip products come with a 2 year warranty.
Contactgegevens
Tugby Orchards, LE7 9WE, Leicester, Verenigd Koninkrijk
- 0116 279 6900
- info@masterclip.co.uk
- masterclip.co.uk
4,8
Uitstekend
2K reviews
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Arrived early and exactly as described…
Arrived early and exactly as described ,pleasure to deal with
30 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Quick delivery
31 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Mark for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Excellent customer service
Contacted Masterclip due to Royal Mail failure.
Their response was incredible, efficient, professional, and to be honest, quite surprising in today's environment.
I know Masterclip products are first class, so I am happy to wholeheartedly recommend the product, and the company. Buy direct, it worth it for their customer care.
Kudos to Susie
30 december 2023
Antwoord van Masterclip Animal Clippers
I am very sorry this has happened, this is cause by Royal Mail and very disappointing. The blades left here on 2nd of Jan which is 6 days ago. We pay for a next day service so I think that sadly the parcel is either badly delayed or lost. I will dispatch a second order today and I have also emailed you with further information.
Again sincere apologies this has happened, we are entirely in Royal Mail's hands once the packages leave here.
Kind Regards
Susie
quick and easy thanks
29 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Richard for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
MD clippers
Got the MD clippers for my cob and her feathers.
Easy payment, quick delivery.
2 year warranty is a bonus especially after I just purchased clippers that broke within a few months.
30 november 2023
Antwoord van Masterclip Animal Clippers
Thank you so much for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new cob kit and our customer service. The warranty offers peace of mind for the first 2 years in the unlikely event of something going wrong.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
brilliant service!
Ordered a pair of clippers for my pet, they arrived the next day, no problem! They had all the info I needed, and quick and easy enough to order and pay, brilliant service.
21 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Danielle for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new clippers and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Antwoord van Masterclip Animal Clippers
Thank you so much John for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new blade and our fast delivery service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Only bought scissors but the finger…
Only bought scissors but the finger rest dropped off on their maiden voyage!!!
28 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much John for taking the time to leave us a review. Your feedback is greatly appreciated and I am very sorry to see that the finger rest dropped off, it is a screw in attachment which may have come unscrewed in transit. If you are not able to mend the scissors then get in touch and I will arrange a replacement and collect the other ones back from you. This is very unusual indeed and not a problem we have encountered so thank you for highlighting it to us.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Delivered within 24 hours from placing…
Delivered within 24 hours from placing order. Fantastic
28 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Liam for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our fast delivery service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Antwoord van Masterclip Animal Clippers
Thank you so much Jade for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our fast delivery service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Fast delivery
27 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Laura for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our fast delivery service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Customer service was excellent
Customer service was excellent. Buying and delivery was painless and arrived when they said they would.
Not used clippers yet
seem quiet enough and not to heavy.
27 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Eric for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with your new purchase and our customer service.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Order was processed and despatched…
Order was processed and despatched quickly.
Great performing clipper and lovely practical storage case.
22 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Diane for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery and your new purchase.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Excellent service and very quick even…
Excellent service and very quick even in the festive period! Thank you!
17 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Anna for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Brilliant
Brilliant, serviced, ordered them in the afternoon and they were there first thing in the morning
22 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Kim for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Superb company
What a fantastic company. Great products at good prices and fast delivery. Very impressed with the cordless clippers I purchased, then I ordered a spare set of blades. Free postage as well — which was quick!
20 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Mrs Williams for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery and your new purchase.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Antwoord van Masterclip Animal Clippers
Thank you so much Stacey for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our service, speedy delivery, and your new purchase.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Service was absolutely excellent 👌
Service was absolutely excellent 👌
Couldn't believe how quick they were sent and arrived.
The kit I ordered was fantastic too , clippers are like they say they are and work very well .
Very happy over all , so thank you 😊
20 december 2023
Antwoord van Masterclip Animal Clippers
Thank you so much Clare for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our service, speedy delivery, and your new clipper set.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Jo
Antwoord van Masterclip Animal Clippers
Thank you so much David for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery service and that your ordering experience was good.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
Antwoord van Masterclip Animal Clippers
Thank you so much Jacqui for taking the time to leave us a 5 star review. Your feedback is greatly appreciated and we're so pleased that you're happy with our speedy delivery service and that your experience was good.
Customer experience and satisfaction are at the forefront of everything we do so please remember that we are always here to help and advise going forwards.
Kind regards
Susie
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