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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently bought a custom made mattress for my campervan. Ordered it online and it was delivered within just over a week. I was delighted with the service and very impressed with the mattress quali... Toon meer

Beoordeeld met 1 van de 5 sterren

Stay way from this company. Not reliable. I was told driver would ring me an hour before delivery, and delivery would be afternoon/evening. I think afternoon is 12 to 4pm and evening is 4 to 6pm I g... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with the service from Mattress.ie. I needed two custom sized mattresses. I am delighted with the quality and the fit of my odd size mattresses. Ruairí and Ronan were most helpful with their... Toon meer

Beoordeeld met 4 van de 5 sterren

my 4 star review probably seems unusual given the low ratings they get. And I didn't check trust pilot before I purchased. I've given them a 4 star for a few reasons. Firstly, Website is very well pu... Toon meer

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel

Over Mattress.ie

Informatie afkomstig van verschillende externe bronnen

At Mattress.ie we are committed to providing leading mattress brands and great customer service to our customers all over Ireland.

Everyday Low Pricing

Price Promise

No waiting for weekend sales or discount promotions, we always have the best prices.

Expert Advice

We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you.

You can contact our customer service department at 1800 62 88 73, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

206 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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3,5

Alle reviews

(206)

7 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Good Client Service

I had a problem with one mattress that i bought here and after a couple mails they call me personally and they are solving the problem.
Thank Guys

22 januari 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Product good - but took 10 days to get here!

Product good, but don't understand why the post took so long. Not really acceptable if the mattress toppers are in stock and ready to go.

18 januari 2013
Review zonder uitnodiging
Logo Mattress.ie

Antwoord van Mattress.ie

Hi Ruth,
Thank you for your feedback. Our records show that you ordered your topper on Dec 30th and received it 7 business days later on Jan 9th. Please bear in mind that over the New Year period, different companies can have varying holiday schedules. It's a common problem at that time of year and can lead to minor delays.

I'm pleased to hear that you're enjoying the product however and look forward to serving you again.

Kind regards,

Eugene Burke
Customer Service

Beoordeeld met 5 van de 5 sterren

A1!!

A1in every aspect. I never thought you could get a mattress including delivery for so cheap and so little hassle

17 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic

The service was efficient and prompt. The mattress is fantastic. I may well be sending more business your way as family and friends were so impressed to that they have take your web address to look at buying for themselves

17 januari 2013
Review zonder uitnodiging
Logo Mattress.ie

Antwoord van Mattress.ie

Hi Yvonne,

Thanks so much for your positive feedback. It means a lot. We pride ourselves on providing the best customer service, everytime. Also, I'm delighted that you've recommended us to family and friends. You can't beat a referral from a friend!

With thanks,

Eugene Burke
Customer Service

Beoordeeld met 2 van de 5 sterren

Matresses I bought were fine but delivery time was unacceptable

I was waiting for these matresses for far too long. The representatives at your company promissed delivery dates which were not met, and they did not know where my goods were. I understand this was due to the delivery company collecting the goods from you then sending their van (with goods in the back) for its annual inspection. As far as I am concerned the delivery company should not be in business if this is their conduct - and as I said at the time they should have made a refund of the delivery charge. I expect to pay for service but that was not service.

2 januari 2013
Review zonder uitnodiging
Logo Mattress.ie

Antwoord van Mattress.ie

Karen,
Thanks for the review which was fair. The mattress did get lost and went with the delivery van for a DOE test and they items could not be located for a couple of days. Unfortunately we couldn't get any alternative sooner to the customer. It should not have happened. Apologies for the delay and for any inconvenience this may have caused.

Richard Moyles

Beoordeeld met 5 van de 5 sterren

excellent service, both business like and personable-most impressed!

Mattress.ie were fantastic to deal with! I placed an order very close to Christmas and my expectation of having the ordered was high. Due to their workload it and proximity to Christmas it looked as if i would not get my order in time. However one phonecall to the company (I spoke with Richard ) resulted in them going to great lengths to ensure my order arrived on time. I was most grateful as I was expecting family home from abroad and it would have been stressful trying to accommodate everyone without new beds!!
Great service, excellent staff and very comfy beds!!

thanks, Marie, (Drogheda)

2 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superb Service to be had...

from Mattress.ie! I'd recommend this great website to anyone I know who might be looking for a new bed/mattress to buy.

With Mattress.ie, everything has been hassle-free since I purchased a divan base plus a headboard. These items were delivered in time before Christmas 2012. Setting them up was easy-peasy!

Try this service from Mattress.ie and you won't be disappointed - guaranteed!!

2 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company, no complaints!

Straight-forward, easy and efficient. Competitive price and good selection to choose from. Delivered on time and without problems. Definitely recommend to a friend - that always speaks for itself!!

2 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Service with a smile!

I was really impressed with my delivery. The delivery men were professional and courteous, even keeping in touch on the day of delivery to update me on their proximity. The bed itself is amazing.......... soooooooooooo comfortable.

2 januari 2013
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very bad quality product.

El colchón se ha deformado y no vuelve a su estado natural produciendo dolor de espalda. Una muy mala compra, sin duda no volveré a comprar.


Very good customer service, fast and satisfying. I have a solution, I do not know if it will fix the problem.

The purchased product of very poor quality, deforms and returns to its causing back pain.

2 januari 2013
Review zonder uitnodiging
Logo Mattress.ie

Antwoord van Mattress.ie

This is the first contact the customer made with us in relation to the possible problem with the product. We have contacted him directly to see if we can resolved the item for him.

Richard Moyles

Beoordeeld met 5 van de 5 sterren

sleep well with mattress.ie!

I am very happy with my purchase from mattress.ie. Mattress is very comfortable, good quality and good value. The guys who delivered were really friendly and nice to deal with. They had the old mattress out and new one in place in a few minutes. It was really easy to pick, order and get delivery of my mattress even though it was close to Xmas.

2 januari 2013
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

initial delivery problem looked after quickly and in a very friendly manner

my original order got lost on the way so we only got the mattress a week later than expected. however richard looked after this and had another actually better mattress sent out. he was very friendly and helpful and it was a personal approach which means a lot.
very friendly and great customer service.
also very happy with the mattress :)

2 januari 2013
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Provide a great service.

Mattress.ie provide a great service. Great prices and the mattress is really comfortable. Delivery was quick and efficient. I can't fault this company. :)

22 december 2012
Review zonder uitnodiging

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