I ordered 2 headboards on 9th June. Earliest delivery date I could choose was 17th July. I received a phone call from the company checking why I'd chosen 17th July, although she suspected that was t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Craig is excellent!! Brilliant from start to finish!! He Pulled out all the stops to deliver on time!! Brilliant Quality Mattress!! Recommended!! Thank You!!
Bedrijf heeft geantwoord
Albeit only delivered yesterday evening l am so far happy with the mattress we bought. Let down by the delivery (including a specified two hour window). Delivery was initially cancelled on the promise... Toon meer
Bedrijf heeft geantwoord
Delivery was very quick & free which is what made us choose this company. Also, this company is selling the mattress we wanted the cheapest, we actually saved £50 in price difference and delivery!... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Mattresses 365, where our dedication to exceptional customer service, unbeatable prices, and extensive product selection sets us apart. We take pride in offering expert advice and top-notch products that make you feel valued and satisfied. With a team of experienced professionals in the bed industry, we possess the knowledge and expertise to assist you in selecting the perfect divan bed, bed frame or mattress that suits your unique needs. We are not just an online retailer; we are your ultimate destination for an enjoyable and hassle-free bed and mattress shopping experience. We believe that purchasing beds and mattresses should be a stress-free process, and we go above and beyond to make this happen. At Mattresses 365, we understand that your bedroom is a sanctuary, a place where you unwind and rejuvenate. That's why we are dedicated to selecting a wide range of stylish and comfortable beds and mattresses that will elevate the ambiance and aesthetics of your space. We take pride in providing a seamless and pleasurable shopping journey. Our user-friendly website offers an extensive selection of mattresses, divan beds, bed frames and headboards, along with detailed product information, images, and videos. With just a few clicks, you can explore our diverse range, find the perfect pieces to suit your style and needs, and effortlessly transform your bedroom into a haven of relaxation. With Mattresses 365, you can say goodbye to the stress and inconvenience often associated with bed and mattress shopping. We prioritise your satisfaction and have implemented smooth ordering processes, secure payment options, and efficient delivery services to ensure that your experience with us is nothing short of exceptional. Let us be your trusted partner in creating the bedroom of your dreams, where comfort, style, and relaxation seamlessly intertwine. Experience the pleasure of shopping with us and discover why Mattresses 365 is the go-to destination for your bedroom furnishing needs. Start your journey towards a restful night's sleep today, and find the ideal bed or mattress that will transform your sleep experience.
Contactgegevens
Unit 5 and, 6 Vanguard Ct, Stockton-on-Tees , TS18 3TR, Stockton-on-Tees, Verenigd Koninkrijk
- 01642 686365
- sales@mattresses365.co.uk
- mattresses365.co.uk
4,6
Uitstekend
133 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice bedframe
Nice bedframe, received within three days of ordering. Great customer service, had a small issue with the bed legs. This company ensured that the manufacturers were contacted immediately and the problem was resolved in no time. I would use this company again no problem.
8 juli 2023
Antwoord van Mattresses 365
Hi Sandra, we are absolutely thrilled to hear that you love your new bed frame and had a positive experience with our service! I am delighted that we managed to resolve the issue with the bed posts, quickly and efficiently.
Once again thank you for using Mattresses 365 and we appreciate your support!
Many thanks,
Kiran @ Mattresses 365
Antwoord van Mattresses 365
Thank you so much for taking the time to leave a positive review! We are delighted to hear that you had a great experience with our service and hope you enjoy your product!
Many thanks,
Kiran @ Mattresses 365
Great Customer Service
I'm really glad I found this company.
They had exactly what I was looking for and they were able to accommodate my additional requests. They responded quickly and professionally to any queries I had.
The delivery process was seamless and I was kept updated throughout.
I'm really happy with the bed I purchased and with the great customer service I received.
29 juni 2023
Review zonder uitnodiging
Antwoord van Mattresses 365
Hi Len, Thank you for taking the time to write this great review. So glad the process was straight forward and we managed to meet your requests. Hope you're happy with your purchase.
Many Thanks,
Dean @ Mattresses 365
Delivered on same day as planned even…
Delivered on same day as planned even though I forgot to be in when the first tried.
14 mei 2023
Antwoord van Mattresses 365
Hi Sarah, thank you for taking the time to write this review. Pleased to hear your delivery went well. I hope you enjoy your new product!
Many Thanks,
Dean @ Mattresses 365
Ordered a new mattress for my guest…
Ordered a new mattress for my guest room ready for a friend's stay. He was over the moon with the mattress and had a brilliant night's sleep night after night. Great quality for the value for money is incredible.
27 april 2023
Review zonder uitnodiging
Antwoord van Mattresses 365
Hi there, what a wonderful review. Really appreciate you taking the time to write this review.
Many Thanks,
Dean @ Mattresses 365
Love our new mattress
I recently purchased a new mattress for my son and we’re very happy with it. He assures it’s comfortable and supportive. Absolutely brilliant service from the company, from offering me advice, ease of ordering and the delivery team arriving on time. Great experience over all and would definitely recommend.
18 april 2023
Review zonder uitnodiging
Antwoord van Mattresses 365
Amazing! Thanks so much for taking the time to review your recent purchase and service provided. We look forward to you shopping with us again in the future!
Many Thanks,
Dean @ Mattresses 365
Online delivery date not reliable
Booked on the basis delivery would have been Tuesday 2nd May, only to be called half hour later telling me I had missed the date and the only option was the next day. Nice to be called, disappointed with making online decisions based on the delivery options. Apart from that the delivery went ahead as planned.
27 april 2023
Antwoord van Mattresses 365
Hi Keith,
Thank you for the review. I am so sorry we weren't up to scratch and weren't able to meet the delivery date you requested. We did however, endeavour to give you an update as soon as we could to keep you in the loop. Here at Mattresses 365 we take customer care very seriously so I am pleased we were able to keep you informed in a timely manner.
As a new company we are still ironing out issues and I do hope your experience won't hinder you from purchasing from us in the future or recommending us to friends and family.
I do hope the mattress meets your expectations.
Have a great Bank Holiday Weekend.
Many Thanks,
Dean Morley
Operations Manager @ Mattresses 365
Antwoord van Mattresses 365
Thanks Rob, really appreciate you taking the time to write us a great review!
Many Thanks,
Dean @ Mattresses365
User friendly website.
User friendly. Pleased with product, as described.
Delivery on time as advised.
7 februari 2023
Antwoord van Mattresses 365
Perfect Review! Thank you Anna for taking time out to write this wonderful review.
Many Thanks,
Dean @ Mattresses 365
Friendly
Friendly, helpful sales representative. Answered all my questions except one, which was answered within 24 hours via email.
12 januari 2023
Antwoord van Mattresses 365
Hi Malcolm, thank you so much for this wonderful review. I'm aware there has been a few hick ups with your order but we really do appreciate your patience and understanding. I understand your bed is due for delivery tomorrow (07th Feb) I really do hope it exceeds your expectations.
Many Thanks,
Dean @ Mattresses 365
Excellent mattress and service
Great communication, quick delivery arranged for a date to suit us, quality mattress for a fabulous nights sleep!
13 januari 2023
Review zonder uitnodiging
Antwoord van Mattresses 365
Hi Lorraine, thank you so much for this wonderful review. So glad you're enjoying your new mattress!
Many Thanks,
Dean @ Mattresses 365
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.