Memoria Direct Cremation & Funerals Reviews 

I had considered the matter of cremation for some time and having discussed the issue with my daughter and son decided to do some research.
After contacting a number of companies I spoke to Jill at Memorial Funerals and found her response very clear, straightforward and understandable. It was therefore easy to decide to go ahead with a funeral plan

Spoke to a lady called Jill. She was really helpful and supportive.
Made the whole process easy with her thougjtful care, Jill explained everything thoroughly.

We were extremely grateful for the care and professionalism shown by the team during such a difficult time. In particular, Teresa was incredibly kind, compassionate and supportive throughout, helping to make what was a very difficult process feel that little bit easier. We always felt that everything was handled with dignity, respect and genuine care. Thank you, Teresa, and everyone involved, for looking after us so thoughtfully during such a difficult time.

Compassionate and considerate service from people who understand how difficult bereavement is.

Myself and my partner could not have had a better experience with Memoria. Everyone we interacted with was compassionate and helpful. Sam D took our initial enquiry and talked through options with us. It is largely thanks to the conversations we had with her that we chose Memoria. Our funeral arranger Rhonda M was absolutely brilliant, nothing was too big or too small and everything was arranged with care and according to our wishes, including late in the day alterations and requests. She kept us well informed throughout the process. Her kindness at such a difficult time was so appreciated, and we will always be grateful to her for supporting and enabling us to create a fitting tribute to, and a beautiful celebration of, my partner's dear mum. Our funeral director and celebrant Nigel S was wonderful. He crafted and delivered a respectful, fitting and rather beautiful eulogy and the service was exactly as we had planned. He also went above and beyond to fulfill a last-minute request. Thank you once again, we couldn't have done it without you. We would not hesitate to recommend Memoria.

Prompt replying phone-call, polite and efficient in all regards.

Easy information, no selling just advice.

Very helpful and constructive

The advisor, Karen, made every thing easy for me. She explained every thing in detail and answered all queries.
I felt very happy to go ahead with the plan.

Best customer service out of the three choices that was of interest to myself, received brochures through the post very quickly and not hassled by telephone until I made the first contact , Shaun then rang me, who was so polite,friendly and helpful a credit to Memoriafunerals.

When I needed to my funeral I wanted to Co-Op Funerals. They were really hopeful and kind so I did accept my funeral from them. Paperwork has been sent to me. I can now have life until I passed away. Thank you so much.

Such a professional service , during the worst time of my life. Sam was lovely throughout.
Only draw back was my paying for delivery of the ashes , but the delivery date was going to be after the internment, so i had to go and collect the ashes.

Had a great personal time talking to the person about our requirements for i funeral arrangements gave 5 stars

Buying a direct creation plan I found Memoria to be informative, friendly, helpful and efficient.

The service was very efficient and kind and made a sad situation as good as it could be, your staff are very thoughtful people and treat customers like their own family

Straightforward cremation and last wishes plan.

Absolutely great service couldn’t recommend more.

Good communication, and quick with any response you require at the time .All the staff have showed us that they have great understanding how difficult this situation is for families.Very helpful for situations beyond what their role should be . They provided us with the service we asked for all very respectful at all times , never trying to push you to purchase anything that you did not want . I would recommend their service to anyone.

Really good conversation. Expert advice, delivered in terms easy to understand.
I would recommend to friends.
Very happy with outcome.
Tracy was brilliant. Thank her very much.