Memoria Direct Cremation & Funerals Reviews 

4.375
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We paid for our cremations 4 yrs ago in 2022. I put the paperwork in a safe place until it was needed when my Husband passed recently. I rang Memoria and from start to finish I was assigned a contac... Toon meer

Beoordeeld met 5 van de 5 sterren

Memoria kept in touch with us throughout whole process, they used a local funeral home and we received our loved one’s ashes within a couple of days of their cremation. Now looking at getting our fune... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a pleasant experience dealing with Memoria. Every single staff member we dealt with was caring, considerate, compassionate and respectful. We found the whole process so easy and we’re kept inform... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

great experience with memoria, answered all our queries and assured we would both be looked after with respect, which is all we can expect. Family are happy we chose them

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartverzekeringsmaatschappij

Geschreven door het bedrijf

Home of the UK's lowest price and top-rated 5-star Direct Cremation Plan. We are experts in creating the perfect farewell through our sister companies Memoria Funerals and Memoria Direct Cremation. Whether you want a simple no-fuss cremation or a more personalised bespoke funeral with a service, you can trust us to create the perfect dignified farewell.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 63% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,9

Alle reviews

(4.375)

1.037 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

So understanding and professional

So understanding and professional. Made it all so easy and so much less stressful. Last minute changes were accommodated and dealt with .would highly recommend this company. Can't fault it.

23 juni 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Your words truly mean a lot to us. It's always our aim to alleviate as much stress as possible during the funeral planning process, and we're delighted to hear that we succeeded in meeting your expectations. Thank you for entrusting us with such an important task.

Beoordeeld met 5 van de 5 sterren

Memoria dealt with the passing of my…

Memoria dealt with the passing of my father , in a very dignified and caring manner ,
We really appreciated the regular contact and updates .
And the unhurried caring delivery of his ashes .

4 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Your words warm our hearts and reaffirm our commitment to providing exceptional service to every family we serve. We're grateful for the opportunity to have been there for you during this challenging time, and we're here to support you in any way we can. Thank you for allowing us to be a part of your journey.

Beoordeeld met 5 van de 5 sterren

Karen was awesome didn't rush it wasn't…

Karen was awesome didn't rush it wasn't speaking from a script completely made sure I understood everything very patient and professional couldn't recommend Memoria and Karen enough.

4 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Your words warm our hearts and reaffirm our commitment to providing exceptional service to every family we serve.

Beoordeeld met 5 van de 5 sterren

It was so easy for me

It was so easy for me. The lady I spoke to was very helpful and friendly.

27 augustus 2026
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Antwoord van Memoria Direct Cremation & Funerals

Your satisfaction is our priority. We appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Karen of Memoria …..most excellent employee of said Company.

Karen, to whom I spoke, explained everything to me, answered questions, was calm and gentle at all times, and knew exactly what was what, which gave me every confidence that I had chosen the right funeral company, Memoria. l am so happy and relieved that this matter has now been attended to so satisfactorily!

4 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Beoordeeld met 5 van de 5 sterren

Easy to do

Easy to do, been meaning to do this for a few years and these people make no fuss are concise and clear.

4 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're deeply grateful for your positive feedback.

Beoordeeld met 5 van de 5 sterren

So understanding when I got upset they…

So understanding when I got upset they explained everything for me so I know what was happening with mum I got updates to let me know how things went

27 juni 2026
Review zonder uitnodiging
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Antwoord van Memoria Direct Cremation & Funerals

We're grateful for your kind words and glad we could support you. Take care.

Beoordeeld met 5 van de 5 sterren

100 % recommend

From start to finish of setting up my plan Gill was absolutely amazing, answered every question I had, accommodated every requirement and was so professional yet caring, would 100% recommend!

3 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Beoordeeld met 4 van de 5 sterren

Advert is a bit misleading

Advert is a bit misleading. It could show ( upfront) the price of an immediate cremation service, and the price of a future cremation.

That said, the customer service was excellent 👌.

2 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Thank you for taking the time to leave us a review. We’re really pleased to hear that you received excellent customer service.
We also appreciate your feedback regarding how our pricing is presented. We want our information to be as clear and transparent as possible, so we will take your comments on board and review how the different options and prices are communicated.
Thank you again for your feedback and for choosing Memoria.

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly

Very helpful and friendly

3 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Beoordeeld met 5 van de 5 sterren

Very efficient and sympathetic when my…

Very efficient and sympathetic when my Dad passed away recently , Sam Duffett dealt with everything for us everything was done quickly and she kept us informed regularly , at a very sad time we felt that Memoria was looking after us .excellent service would definately recommend

5 juni 2026
Review zonder uitnodiging
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Antwoord van Memoria Direct Cremation & Funerals

Thank you for sharing your experience with us. It was an honour to assist you.

Beoordeeld met 5 van de 5 sterren

Very professional …

My wife and I had been thinking of a prepaid funeral plan for both of us for a while but kept putting it off. We finally decided to sort once and for all and came across Memoria Funerals online and contacted them via their online form.

Gill called me the next day. She took time to go through the types of plans available and emailed all of the information over for the plan we had chosen. Gill called me again today at the agreed time to finalise everything.

Gill is a lovely, compassionate and understanding lady who puts you at ease on a topic which isn't always easy to talk about.

3 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Your words warm our hearts and reaffirm our commitment to providing exceptional service to every family we serve.

Beoordeeld met 5 van de 5 sterren

10/10 customer service

10/10 customer service, made a very difficult conversation more bearable

3 september 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're deeply grateful for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Gillian was so helpful and…

Gillian was so helpful and understanding she gets 10/10 give my best wishes 👍

1 september 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're deeply grateful for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Gill was very informative and helpful

Gill was very informative and helpful, made it all so easy 🙂

1 september 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Great information on telephone call and very easy online application

1 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're glad we could provide the support you needed. Your review is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

I had considered the matter of…

I had considered the matter of cremation for some time and having discussed the issue with my daughter and son decided to do some research.
After contacting a number of companies I spoke to Jill at Memorial Funerals and found her response very clear, straightforward and understandable. It was therefore easy to decide to go ahead with a funeral plan

24 augustus 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

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