Memoria Direct Cremation & Funerals Reviews 

Karen was very informative, professional. Listened to any questions and was able to answer without hesitation. There was no sale pressure whatsoever. A very pleasant and helpful lady. Highly recommended.

Karen was very understanding easy to talk to and explained everything. Very easy to arrange and now have peace of mind.

The process was easy and very dignified. I was talked through the options and happy to let Memoria organise the Direct Cremations that we want.
Many thanks.
Pamela.

Very helpful so far hopefully that will continue when needed

Very professional and courteous member of staff.

All very clear and easy and straightforward and quick, Tracey was friendly at all times

A huge thank you to Tracey who made the whole process so easy and comfortable for us, we feel very confident and happy with our Memoria choice.

I was impressed by the prompt response to my enquiry and the thoroughness of Karens' attention to detail.
The whole process was very quick and covered everything that I required.

I am having to make plans due to my recent diagnosis. I was treated with care and respect.
The price of the plan was favourable too.

I found the staff excellent, understanding and go out.of their way to help you and sort things out to your satisfaction.
And they are easy to talk to and very professional and put your mind at ease.
I could name one particular member of staff who dealt with me, but I suspect others are equally as good at this difficult job from the brief conversations I had with those ladies as well, so I am confident that you would be handled the same way at Memoria, whoever you talk to.
I recommend Memoria to anyone.

Purchased a pre paid funeral plan for both my wife and myself. Shaun, the representative was brilliant. He clearly guided me through the process, explaining each part fully. Documents were then very quickly emailed to both my wife and myself. I would thoroughly recommend this company for their help in what is quite a emotional thing we have to do at some stage in our lives. Thank you Memoria.

Spoke to a lovely lady who made me feel very comfortable, she explained everything from start to finish and it was just what I was looking for.

Customer service, and communication this company's employe showed me was outstanding . Over a few months they gave our family time to ensure we had the right plan and the right company, they didnt spam us with silly emails saying your offer is running out, just 1 thoughtfully worded text message from whi i spoke with Shaun, as a reminder that they still had our enquiry open were happy to discuss any question if we had them . A very usefull conversation was had that re assured me of no hidden fees, and even small details like asking if I was recovering from a recent operation we'll.. genuinely after working in customer services for over 25 years this guy has shown me the best example I have ever seen . He listened, asked questions, laughed with me and generally new what it was he was doing, albeit a sales man he did more than sell us a funeral plan, he sold us trust that we have made the right choice .. I suppose with something like this only time will tell if the service we have bought reflects what we have been sold . However our very positive experince at this early stage has me hoping mum will have a respectable and peacefully send off when the time comes.

Very polite,and informative and would like to especially thank Tracey with whom nothing was to much trouble.Highly recommend.

So understanding and professional. Made it all so easy and so much less stressful. Last minute changes were accommodated and dealt with .would highly recommend this company. Can't fault it.

Memoria dealt with the passing of my father , in a very dignified and caring manner ,
We really appreciated the regular contact and updates .
And the unhurried caring delivery of his ashes .

Karen was awesome didn't rush it wasn't speaking from a script completely made sure I understood everything very patient and professional couldn't recommend Memoria and Karen enough.

It was so easy for me. The lady I spoke to was very helpful and friendly.

Karen, to whom I spoke, explained everything to me, answered questions, was calm and gentle at all times, and knew exactly what was what, which gave me every confidence that I had chosen the right funeral company, Memoria. l am so happy and relieved that this matter has now been attended to so satisfactorily!

Easy to do, been meaning to do this for a few years and these people make no fuss are concise and clear.