Memoria Direct Cremation & Funerals Reviews 

4.359
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Memoria kept in touch with us throughout whole process, they used a local funeral home and we received our loved one’s ashes within a couple of days of their cremation. Now looking at getting our fune... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Such a pleasant experience dealing with Memoria. Every single staff member we dealt with was caring, considerate, compassionate and respectful. We found the whole process so easy and we’re kept inform... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have my funeral plan with you since apx 2019 & you always keep me updated & when I phoned you to tell of my new address ect, you answered the call by, Hello & used my name after 3 yrs. Amazing. You... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I would like to say a massive thank you to both Kim ( Kimberley Hardy) and Missy ( Misbah) for their care, compassion and support, during my recent, sad loss of my beloved brother. I used Memoria... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Uitvaartverzekeringsmaatschappij

Geschreven door het bedrijf

Home of the UK's lowest price and top-rated 5-star Direct Cremation Plan. We are experts in creating the perfect farewell through our sister companies Memoria Funerals and Memoria Direct Cremation. Whether you want a simple no-fuss cremation or a more personalised bespoke funeral with a service, you can trust us to create the perfect dignified farewell.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 63% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,9

Alle reviews

(4.359)

1.025 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

They were well mannered and sympathetic…

They were well mannered and sympathetic however they kept calling me by my past away loved ones name which was a little upsetting

10 september 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you for taking the time to leave your feedback. We are pleased to hear that you found our team well mannered and sympathetic during such a difficult time.

We are, however, very sorry that you were addressed by your loved one’s name. We completely understand how upsetting this must have been, particularly at such a sensitive time, and sincerely apologise for the distress this caused.

Thank you for bringing this to our attention. We will ensure your feedback is shared with the team so that greater care is taken in future.

Beoordeeld met 5 van de 5 sterren

ME.MORIA FUNERALS ARE PEOPLE WHO CARE

the staff member i spoke to was very helpful and kind it was comforting to know my brother was in good hands when my brothers ashes was brought to my house i spoke to the person that brought him back spoke with me helped me a lot thank you

10 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your kind words! We're honoured to have been able to assist you during such a difficult time. If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Beoordeeld met 5 van de 5 sterren

could not beat it

16 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Beoordeeld met 5 van de 5 sterren

Shaun was professional

Shaun was professional, patient and very thorough with my barrage of questions. He showed a genuine understanding of what can be a very sensitive & difficult conversation. Thank you Shaun !! ☺️

16 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're touched by your feedback and grateful for the opportunity to serve you.

Beoordeeld met 5 van de 5 sterren

Professional service

The arrangements were made precise and clear, and all my questions were answered.
I felt I was given professional advice and a first class service.

15 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Your satisfaction is our goal, and we're thrilled to have met it. Thank you for choosing us.

Beoordeeld met 5 van de 5 sterren

Getting a copy of my funeral plan

The person on the phone was very helpful and her name is Sarah. Found her very patient as I am not very good with my phone.

16 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Thank you for taking the time to leave a positive review. We're humbled by your words.

Beoordeeld met 5 van de 5 sterren

Very helpful and good service

Very helpful when ringing up explained everything simply and called back later as arranged after we had discussed it. Paperwork arrived by email within the hour and posted paperwork arrived two days later

8 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're here for you whenever you need us. Thank you for your trust.

Beoordeeld met 5 van de 5 sterren

Funeral plan

Very good, explained everything

7 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're deeply grateful for your positive feedback.

Beoordeeld met 5 van de 5 sterren

Good contact,clear and concise

Good contact,clear and concise, no waffle.Good experience.

14 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

We're glad we could provide the support you needed. Your review is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Quick and easy application process

Quick and easy application process. Wnen calling to add details of nominated person, very helpful and friendly representative carried out the addition to the plan. highly recommended.

14 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your kind words! If there's anything else we can do to support you and your family, please don't hesitate to reach out. Take care.

Beoordeeld met 5 van de 5 sterren

We had a great woman -KAREN to deal…

We had a great woman -KAREN to deal with.
Made it so much easier to deal with a very sensitive matter that we would all rather not have too!
Both my wife and I took out plans and paid in full after Karen took us through it stage by stage at our pace!
Would not hesitate to recommend contacting KAREN . An asset to the Company!
Thanks
Bill & Sadie Fuller

11 september 2026
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Antwoord van Memoria Direct Cremation & Funerals

Your kind review brightened our day. Thank you for allowing us to assist you.

Beoordeeld met 5 van de 5 sterren

Very compassionate

Very compassionate service, excellent throughout, took away all the stress from a very difficult time of grief for my Mum who passed away in 2021. I have just pre paid for my own Cremation with no extra cost for future increases.
100% Recommend Memoria Cremations.Brilliant staff.

11 september 2026
Logo Memoria Direct Cremation & Funerals

Antwoord van Memoria Direct Cremation & Funerals

Thank you so much for your incredibly kind words and for taking the time to share your experience with us. We’re truly sorry for the loss of your Mum, and it means a great deal to know that we were able to take away some of the stress during such a difficult time.

We’re also honoured that you have chosen Memoria Cremations to arrange your own pre-paid cremation. Knowing that you feel confident in our service and our team is the greatest compliment we could receive.

Thank you for your 100% recommendation. We really appreciate your trust and support, and we’ll be here whenever you need us.

Beoordeeld met 5 van de 5 sterren

The staff were exceptional,caring and so pleasant…

The staff were exceptional,and made a very sad time smooth and without any hitches. All was on time and I was kept upto date with procedures,dares and time. It was a truly wonderful experience in most difficult circumstances.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Memoria Direct Cremation & Funerals

Your words truly mean a lot to us. It's always our aim to alleviate as much stress as possible during the funeral planning process, and we're delighted to hear that we succeeded in meeting your expectations. Thank you for entrusting us with such an important task.

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