Memorialsdirect Reviews 

The service you provided throughout the process. Your professionalism, kindness, and attention to detail made what could have been a difficult experience much easier, and I truly appreciated your care and support.

Very good quality and delivery

Amazing from start to finish! What a great company! Fantastic product - beautifully made and the delivery was almost more impressive. I contacted them to say I needed my order delivered urgently and it arrived in less than 36 hours! Cannot recommend them highly enough.

Excellent work

Really happy with the great service and quality of the bench ordered. Very strong good quality bench and the engraving is top notch! Delivery time was as said and received within 2 weeks. Customer service when updating additional delivery instructions was very professional. Would definitely recommend this company and use again, very happy customer 😊

Stuff came today absolutely love it

We ordered a memorial plaque for my late mother and fathers crematorium plot. The plaque was delivered but unfortunately it was left in a communial area and somebody stole it - (Yeah sickening) After calling Memorials Direct and explaining the situation - Josh was extremely helpful and had another one made and delivered within 2 days. I couldn't recommend this company enough. There's not many companies left these days that would do this ⭐⭐⭐⭐⭐

Excellent service all round. Very fast and efficient.
I highly recommend.

Wow, just received my dad's plaque and it's gorgeous it's just perfect. Fast delivery and padded well, highly recommend, if any one a special decorative plaque, please use jamie at memorial direct

Thanks jamie for the amazing headstone it’s bloody beautiful!! i am overjoyed and more then happy thanks jamie ❤️

Would definitely recommend Memorials Direct, the ease of the order process and getting to see what its like after you have designed it makes a big difference, Good Quality and remarkable delivery and lead-time turnaround. First Class Service.
Thank You

Superb service. We weren't sure about buying something like this online but the quality and delivery time was outstanding.
This item is very heavy and stands on its own without the need for any adhesives.
Thank you

Prompt delivery , quality stone.
There was a transit problem and this was very quickly sorted

It was an excellent service, from ordering the item it was with me by a courier service in 24 hours.
I highly recommend to shop with memorialsdirect.co.uk.
Thanks

Disappointed with the lower section printing the writing is at a slant. Unresolved with company and reached out with pictures. No response to last email.

Beautiful memorial, Fast and simple delivery

Overall, I’m very happy with my experience with Memorialsdirect, though there were a few bumps along the way. Initially, my item arrived slightly damaged, but when I contacted customer service, they were incredibly quick to respond and immediately agreed to send a replacement.
​The replacement arrived perfectly fine, and they had used extra packaging this time to secure it and prevent any further damage. I’m giving 4 stars instead of 5 only because the order took time to arrive and the first item was damaged. However, their excellent customer service completely turned it around. Thank you!

Bought a granite memorial for my late husband's grave. Didn't want a resin, lighter one as I thought it would blow away. Memorials Direct were excellent. Easy to use website and delivery within 3 days. The engraving on the memorial is beautiful and packaging was very sturdy. Thank you!

What a beautuful granite memorial from Memorials Direct. Excellent service from start to finish. The quality of the memorial is also excellent and more beautiful than the website pictures. I asked for Robins to be engraved rather than flowers and this was done expertly. What a lasting memorial to my aunt. My package was delivered on the 3rd day after finalising my order. Thank you so much.

The granite memorial vase and plaque arrived sooner than estimated. It is beautiful, engraving done by Jamie is perfect. Must admit was a bit unsure ordering it via Amazon but we couldn’t be more pleased with it. Would highly recommend.