Excellent quality products at decent prices. I had a problem with my 1st order which was my fault due to giving a wrong date. I rang and got Excellent customer service with a friendly and professional... Toon meer
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We was unsure about how we have our mum and dad added to the existing grave stone. We were quoted prices that was over £2000 to remove the stone and add mum and dad. We was a little apprehensive abou... Toon meer
Super service. More than help me pick a different design than they use ordered on a Friday and was delivered on Wednesday to N.Ireland. would highly recommend
Ordered a replacement new memorial flower pot for my brothers grave. Very pleased with the quality of the product. thank you Jamie, and the super fast delivery. The pot is extremely heavy but was well... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Memorials Direct began with a simple, personal problem: we couldn't find a memorial that truly honoured our loved one. Rather than settle, we designed and engraved one ourselves — and that experience became the foundation of the family business we run today. We create personalised granite memorials and tributes to help families remember the people they've lost, exactly the way they want to. Our range includes granite plaques, vases and tablets, engraved photo plaques, teak memorial benches, urns in ceramic, wooden and biodegradable styles, wooden grave markers and crosses, and thoughtful accessories such as artificial flowers, planters and memorial jewellery. Every piece is crafted from premium natural granite and engraved in-house by our own team, so we can offer free personalised gold engraving with no character limits and full control over quality from start to finish. Our approach is simple: fair pricing, honest engraving, and memorials made to last a lifetime. We know that ordering a memorial is rarely easy, so our team offers design guidance every step of the way, along with fast UK dispatch and careful, secure packaging to make sure each piece arrives safely. Based in Sutton Coldfield, Birmingham and delivering nationwide, we've helped create thousands of memorials for families across the UK, and we're proud to be rated 4.9 out of 5 on Trustpilot. Whatever you're looking to create, we're here to help you honour your loved one with care and dignity.
Contactgegevens
Verenigd Koninkrijk
- memorialsdirect.co.uk
4,9
Uitstekend
509 reviews
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Delighted with my purchase better than…
Delighted with my purchase better than expected quality is outstanding great service really solid quick delivery i would certainly buy from here again
1 juli 2026
Review zonder uitnodiging
Lovely memorial vase
Jamie did the work on our grandmas memorial vase. Was beaufiful- better than we expected. We thank you so much. It is lovely
29 mei 2026
Review zonder uitnodiging
Memorial plaque
Memorial plaque (roughly A4 size). First contact with them on Wednesday 30th June 2026 in the evening. 2 proofs received next day and approved. Plaque was received on Friday 3rd July. Perfect plaque and perfect service. Wouldn't hesitate to recommend.
3 juli 2026
Review zonder uitnodiging
Very good service fast delivery and a…
Very good service fast delivery and a very good product. The memorial was exactly what was wanted good quality and beautifully done.
25 juni 2026
Pete woods memorial plaque
Fast and effective and easy to follow instructions online. Would recommend always
25 juni 2026
Efficient and easy to use website
Efficient and easy to use website, ordering process, and prompt delivery.
25 juni 2026
Good quality
24 juni 2026
Very efficient service
Very efficient service, can highly recommend the products, very satisfied customer
24 juni 2026
Super service and High Quality
Super service. The cross was high quality wood and well made. Inscription was perfect and just as ordered. Very quick and safe delivery. Good value. Just what we needed. Thank you.
24 juni 2026
Great company to deal with 1st class…
Great company to deal with 1st class service and the product is amazing,order went in on Thursday and was delivered Saturday 10 out 10 for service and quality so happy with it Thanks
25 juni 2026
Review zonder uitnodiging
Excellent experience from Faith and the…
Excellent experience from Faith and the team. I had a slight issue with my plaque that Faith sorted with no hesitation and no fault of the company but the delivery company. Fantastic product, communication and service from this company. Will highly recommend.
Thank you so much
24 juni 2026
Review zonder uitnodiging
Excellent quality and workmanship
I fully researched before ordering a plaque and found the pricing to be better than competitors . Some were only 1 cm thick so I ordered off Memorials Direct. On receipt I am delighted with the quality and workmanship. Thank you Jamie!
16 juni 2026
Review zonder uitnodiging
Wonderful experience at a difficult time
The whole process at a difficult time was really well organised. Lots of communication and proofs for me to view. Lovely experience and the finished product was beautiful and perfect.
I would definately recommend, there was no pressure just help and continued support and updates from Faith.
Thank you so much, my mum would have loved it 💖🦋💖
25 juni 2026
Review zonder uitnodiging
Beautiful and realistic roses
The flowers arrived very quickly and packaged well so there was no crushing . Flowers are beautiful, only 2 of the Memorials pots were weighted the other 2 were extremely light , hopefully the wind won't take them. Very happy with them and when the time comes to replace them I will definitely use this company again. Whilst at first sight the Memorials appears to be expensive, in the long run they will definitely pay for themselves. I bought 4 different pots to allow me to swap them about as I would have with real flowers. Thank you for making a difficult time and choice easier.
28 mei 2026
Engraved plaque
I have just received our plaque we had made for my sons 14 year old best friend such a beautiful gift to lay at he’s resting place I am so overwhelmed at how beautifully made this is .
Would 100% recommend memorials direct amazing quality thank you so much
24 juni 2026
Review zonder uitnodiging
Memorial Plaque
The customer service from them has been 11/10!!
I would recommend them to all who need the kinds of services that they provide.
I'm very pleased with them.
19 juni 2026
Review zonder uitnodiging
Excellent
Excellent, fast & efficient service from them & a quality looking plaque.
Had a couple of questions with regards to design & layout which was answered by email very quickly by Faith.
Confirmed my order & within the week had received the plaque.
Looks good, pleased with it & sensibly priced.
Would definitely recommend.
9 juni 2026
Review zonder uitnodiging
Absolutely beautiful. Excellent value
I am so thrilled with this product and it arrived within 2 days. The materials are excellent quality and it is so professionally done. The finishing touch was the card with the name of the person who had engraved and packed it. Thank you, Jamie. This memorial means the world to me
1 juni 2026
Review zonder uitnodiging
Excellent customer service
I have received first class customer service from this company, from my first enquiry right upto receiving my plaque. Faith was excellent and answered my emails quickly and professionally and Jamie did an excellent job with the engraving. My plaque was also delivered really quickly and with care, I wouldn't hesitate in buying from Memorials Direct in the future
11 juni 2026
Review zonder uitnodiging
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