Merry People Reviews 

309
•
TrustScore 4 uit 5

4,1

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Beoordeeld met 5 van de 5 sterren

Nice boots- am still in my first week owning them so will update it as time goes by but the highlights so far: Size- true to size including room for fluffy socks (I get sensory issues with... Toon meer

Beoordeeld met 5 van de 5 sterren

These are hands down the best boots I’ve ever bought! Fit perfectly and are the comfiest shoe I own. Very stylish as well as practical. I own hunters as well as DMs and these surpass both in all aspe... Toon meer

Beoordeeld met 1 van de 5 sterren

SCAM my order has still not been dispatched. i paid for nextday delivery. I contacted customer service who did not provide any response. I requested my order to be cancelled and still no response. My... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bit of a strange one. Absolutely loved the boots. Fantastic quality and style. Sadly, and no fault of the product, I couldn't make them work. Very responsive customer services. Suggested s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel

Geschreven door het bedrijf

Founded in 2014, Merry People is a gumboot and rainwear brand. At Merry People we think about gumboots a little differently, bringing modern design and versatility to the classic waterproof boot. We believe the gumboot is the most practical everyday footwear item you can have! With an extensive colourful range spanning across ankle, mid-calf and tall boots, our wellies are designed to inspire merriment and happiness in those who wear them.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(309)

85 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Good, but I hope they last

I did a lot of research before buying these, as I wanted something sturdy for dog walks and I was concerned about the price. I ordered the Tully boot in my normal size and the sizing is fine, their scanner is way off. They are a little heavier, but in all honesty I have found them so comfortable. I've probably worn them 2-3 times a day for just over a month so I can only hope they stand the test of time with their durability. A one year warranty is not the best and doesn't give me the confidence the company believes they're built to last as they should be.

-When doing research, it would have been nice to see some more organic reviews rather than an overload of influencers advertising them when they got them for free
-I had a notification that these had been delivered and they hadn't. I queried this with customer service and their response was quite poor. I was simply told to ask in my household, all of my neighbours and ring the post office. I was sent a POD, and you could only see feet so it wasn't proof to me it was my address. I had to use a generic tracking website to try and find my parcel myself. It was simply a case of mixed up tracking numbers which is fine - but customer service team, please do better.
-Returns process was easy as I'd ordered another pair, although having to print the return label isn't ideal in 2025. No one has a printer. Please enable QR codes.

9 december 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks so much for taking the time to leave such a thoughtful and balanced review, we really appreciate it.

We’re glad to hear you’re finding the Tully boots comfortable and well suited for everyday wear. We also appreciate the honest feedback you’ve shared across the full experience.

On returns, as an Australian business we initially used UPS for returns, which required printed labels. We’ve recently transitioned to Royal Mail, and QR codes are now provided during the returns process so a printer is no longer needed.

We also ship all UK orders with Royal Mail, so it’s helpful to hear about your tracking experience. We’ll be looking into this internally.

Thanks again for holding us to a high standard, feedback like this helps us improve :)

Beoordeeld met 3 van de 5 sterren

These boots have been comfy and fit for…

These boots have been comfy and fit for purpose until they weren’t. Just after a year the rubber slit which meant they were unfit for purpose leaving me with wet feet on my dog walks.
The warranty only lasts 1 year so they have now gone to waste

4 augustus 2025
Review zonder uitnodiging
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Antwoord van Merry People

We’re really sorry to hear this. Having boots fail on you during dog walks is incredibly frustrating, especially after they’ve otherwise been comfortable and well-used.

Our warranty does cover the first 12 months, but we still want to understand what’s happened here. If you haven’t already, please feel free to reach out to our team at support.uk@merrypeople.com with a photo and your purchase details so we can take a closer look and see if there’s anything we can do to help.

Thanks for taking the time to share your experience, we appreciate the honest feedback.

Beoordeeld met 5 van de 5 sterren

Superb Boots

Great service prompt delivery but importantly
the boots are simply the best the perfect fit so comfortable and I absolutely love them!

19 november 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks so much for the great review!
We love to hear the fit and comfort have been spot on, enjoy :)

Beoordeeld met 5 van de 5 sterren

I just love all my merry people boots

I just love all my merry people boots - the last couple of pairs I’ve bought have been for my daughter and granddaughter for their birthdays this month! So pleased to be able to give them such a great gift!!

5 december 2025
Review zonder uitnodiging
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Antwoord van Merry People

This is so lovely to hear, thank you for sharing!
What a special gift to pass on (and start the next generation early!). We hope your daughter and granddaughter love their boots just as much as you do.

Beoordeeld met 5 van de 5 sterren

Great for dog walking on pebble beach

Easy to order. Great communications. Super fast delivery. Wonder boots, look great on and very comfortable and easy to clean.

29 november 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thank you for the great feedback!
So glad to hear your boots are comfy, easy to clean, and holding up well on pebble beach dog walks, that’s exactly what they’re made for. Enjoy!

Beoordeeld met 5 van de 5 sterren

I absolutely love these boots

I absolutely love these boots! They’re ideal for walking the dog — my feet stay perfectly dry, the grip is excellent and I don’t even need to add my insoles. The best part? After a muddy walk, I just rinse them off and they’re back to their original gorgeousness. Practical, comfortable and stylish - what more could you want?

18 november 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thank you so much for the lovely review! Enjoy :)

Beoordeeld met 5 van de 5 sterren

Merry Cherry

So easy to order with a fantastic choice of colours.
Delivery was quick and efficient less than 48 hours.
Boots ordered were Bobbi , dark Cherry & I love them.
Perfect fit and very comfortable . They are going to make wet & muddy dog walks a dream.
Merry people making an early Merry Christmas to me! 🎄🎅

27 november 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thank you so much for sharing! We’re so glad you’re loving your Bobbi boots in Dark Cherry!
Here’s to many comfy, dry, and muddy dog walks ahead, and an early Merry Christmas to you 🎄

Beoordeeld met 5 van de 5 sterren

Merry Boots from Merry People!

These Boots are absolutely and uniquely beautiful as well as brilliantly designed for safe, dry walking and comfort. The colour is vibrant and guaranteed to keep me smiling on the wettest of days.

19 november 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thank you so much, we’re thrilled to hear you’re loving your Merry Boots!
So glad they’re keeping you comfy, dry, and smiling on even the wettest days.

Beoordeeld met 5 van de 5 sterren

What a great company

What a great company. The clogs I purchased are exactly as described and very comfortable. Ordering was easy and delivery was prompt. So pleased I found their advert in Gardeners World magazine.

12 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Excellent customer service

Ordered the Bobby Boots after using the online food measure guidance. Usually I'm a size 41, but the recommendation for my feet after scanning was size 40. I was slightly unsure, as I have a narrow foot, with high instep.I sought further advice by emailing, and the response was fast, and gave some tips and reassurance regarding the returns process should I wish to try indoors over a period of time. I was pleased to go ahead. Unfortunately I did need to return them as decided they were too snug to be comfortable. I probably should have just ordered my usual size first, but the scanner system was extremely accurate in measurements, so thought I'd trust the system. Is recommend ordering your usual size, if in doubt though. Returns are free, but I did need to print off the form then take to a UPS outlet. For some that may be a faf. But I managed this ok. The swap process took around a week and the for the refund to come through. The 41 boots are a much better fit. They are nice boots. Handy pull on tabs at the front and back. I love the socks too they're uper comfy. Is like it if they were slightly longer as only just peek out above the boot at the ankle. The rubber at the top of the boot isn't great to be straight onto the skin. But liked the socks enough to order more when ordered the second pair of boots. Some reviews I've seen say the boots are slippy in wet weather. I'm only a week in, and so far they seem grippy enough to me and it's raining and wet leaves everywhere at the minute. I would not replace a longer walk from a comfort point if view with my walking boots for these. But I like them for short dog walks or just general pottering out to the shops in wet weather
They are a much smarter looking boot than a walking boot, so I like them for that.
Overall think they're pricey. But I hope they last a number of years and I'll be happy if that's the case.

20 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much for sharing your detailed experience! We’re glad you were able to find your perfect fit and that you’re enjoying both the boots and the socks. We really appreciate your feedback on the fit, pull tabs, and grip; it’s super helpful for us and for other customers. We hope they continue to keep your feet comfortable and dry on all your walks and errands! :)

Beoordeeld met 5 van de 5 sterren

Will definitely be getting another pair in a different colour soon and recommending them to my friends. …

This is my second pair of boots from Merry People and they are just fantastic. They are totally waterproof and so comfortable on my odd shaped toes, I can also wear them without socks. The service was great also.

15 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you so much for the lovely review! We’re thrilled your second pair is just as comfy and waterproof! We really appreciate you recommending us to your friends, as a small business, it means so much :)

Beoordeeld met 1 van de 5 sterren

Tully boots really uncomfortable

Bought the Tully boots but they made my feet very sore and rubbed the sides. They were also unstable on grass due to the heel being higher than usual wellies. I only lasted 30 minutes in these before heading home as they were uncomfortable. I posted this review on MerryPeople website but they won't publish it and are not responding to my emails.

5 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks for sharing your experience, we’re really sorry the Tullys weren’t the right fit for you.

A couple of things from our side:
1. We offer 30-day free returns for exactly this reason; we know not every style will suit every foot, and we want customers to feel completely comfortable trying them.
2. We get back to all customer emails within a maximum of 24 business hours, so we’d really love to help you directly. Please email us at support@merrypeople.com so we can look into this for you.

We’ve tried to find your details based on this review but haven’t been able to locate anything, so reaching out by email will help us investigate properly.

We publish both positive and negative feedback, we have nothing to hide, and all feedback helps us improve.

Hope to hear from you soon so we can sort this out for you. Take care and talk soon :)

Beoordeeld met 5 van de 5 sterren

Love my new wellies

Love my new wellies. They are perfect for this wet autumn weather. And they look really cute!

11 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much for the support! Enjoy :)

Beoordeeld met 1 van de 5 sterren

Nice looking boots but terrible quality…

Nice looking boots but terrible quality for the price. Had them for just over a year and they've ended up leaking. Messaged them assuming it was a manufacturing flaw and they don't want to hear about it, instead telling me that this is because I didn't pay extra for their silicon spray???
Stay away - substandard product and bad service

EDIT: despite their reply, customer support did nothing. They just suggested that we patch the hole ourselves. Really bad form.

10 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

So sorry to read this. This isn’t the experience we want anyone to have with our boots or our team. 💛

A couple of things from our side: we do have a 12-month warranty, but we’re also very flexible if an issue pops up shortly after that period, especially if it looks like a quality concern. We’ve tried to look up your order and the interaction you’re referring to but haven’t been able to locate it.

If you’re open to it, please email us at support@merrypeople.com so we can review what’s happened and work to rectify this miscommunication for you.

Beoordeeld met 5 van de 5 sterren

Product lives up to expectations.

Product lives up to expectations.
Sandals so comfy that I forget to take them off after walking the dogs on the beach.
Very versatile and smart.

10 november 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

So glad you’re loving them! Perfect shoes if you’re forgetting you’re even wearing them 😄 Thanks for the review!

Beoordeeld met 5 van de 5 sterren

This is my third pair of Merry boots…

This is my third pair of Merry boots and they are fantastic. My first pair are nearly two years old now, worn every day for long muddy dog walks and are still in great condition - I recommend the cleaning kit as I have looked after them after every walk to ensure they stay protected and I think this has definitely kept them looking great. I have the grey, denim and just bought Mocha colours and intend to add forest green too. They are so comfy and so smart that they’re my boot of choice to go anywhere! The more the merrier! Great delivery and service.

6 november 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks for the lovely review and your ongoing support! The more the merrier indeed!

Beoordeeld met 4 van de 5 sterren

Like the non-slip sole but the sizing…

Like the non-slip sole but the sizing seems a bit small and they are rubbing on the top of my foot. Hopefully they will soften up with age. Yet to see if they last longer than my crocs.

22 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thanks so much for the review! Great to hear you’re liking the non-slip sole, but we're sorry the sizing feels a bit small and they’re rubbing. They do soften with wear, but if the discomfort continues, please reach out to support@merrypeople.com. We’re always happy to chat fit, sizing and options to keep things comfy.

Beoordeeld met 4 van de 5 sterren

Overall blooming brilliant

Overall, love your shoes and socks. I wonder if I’d tried on a 38 in sandal it may have been a better fit. 39 is a little long and I keep catching front. Also elastic doesn’t hold the plastic thing in place, so a little fiddle. But LOVE the sandal.I love the clogs, but I’ve stretched them with socks…..they are now very loose feeling without socks. Still very happy with. I brought medium socks to wear with boots. Height good, but a little long. The combo of boots and socks is absolutely amazing! Comfort, softness….work, exercise, LOVE them. I do use cleaning products. Clogs scuff easily.

So I have given all comments I can. Overall brilliant shoes, so comfy, sturdy. Your products do exactly what you intended, return policy and customer support great too. Online selling can be tricky. Well done.

30 oktober 2025
Review zonder uitnodiging
Logo Merry People

Antwoord van Merry People

Thank you so much for such thoughtful feedback, it’s incredibly helpful! 💛
So glad to hear you’re loving the comfort and sturdiness across the range, and that the boots + socks combo is hitting the mark.

Fit-wise, you may be right that a 38 sandal could work better, and we’re always happy to chat sizing if you’d like to try a different option. Clogs can soften and stretch with wear (especially with socks), so that may explain the looseness you’re feeling now.

Thanks again for sharing such detailed insights. Online fit can definitely be tricky, and feedback like this helps us keep improving. If you ever want personalised sizing help, just reach out to support@merrypeople.com anytime!

Beoordeeld met 5 van de 5 sterren

Brilliant products

Brilliant product, fab colours, comfortable and super customer service..... I'm splashing in puddles (with my Merry boots) and going to the beach in my gorgeous pink sandals...... and husband loves his too 😍 even if they are not pink 🤣🤣

8 oktober 2025
Review zonder uitnodiging
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Antwoord van Merry People

Love this! 🌈 So glad you’re enjoying your boots and sandals, and happy to hear your husband loves his too (pink or not! 🤣). Thanks for the wonderful review!

Beoordeeld met 5 van de 5 sterren

Priced right

Priced right, comfortable, waterproof sandals, and now a beautiful bright colour!

29 oktober 2025
Review zonder uitnodiging
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Antwoord van Merry People

Thanks so much! So glad you’re loving the Lochie Sandals, enjoy :)

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