minutekey.comReviews 

I just cut 3 identical keys at Walmart in Collingwood.

None of them are even close to working - the cut is missing a key notch at the end of the key.

Don't waste your time

I made three copies of a key at Canadian Tire/Grandview/Vancouver. None of the keys worked so I measured them with a dial caliper. The cuts are: #1 right on the money, #2 +0.005", #3 +0.01", #4 +0.015", #5 +0.02". It was consistent on all copies: the pointy end cut was wider by almost half a millimeter. Obviously the machine is not adjusted right. I left them a message but if they keep these kiosks in such a state of misalignment, I can't recommend them.

I just purchased the $5 key at the Minute Key kiosk at Lowe’s. The center hole at the top of the key is too small for most key chains. How stupid is that design. The quality of the key is sooo poor I doubt it will last long. SAD!!

I requested four keys made. While the machine appeared to make four, only two were delivered to the pickup area in the machine. Lowes (where the machine was located) said they could not access the machine, but they offered to make me two keys in their hardware dept. Minute key, in an e-mail offered a coupon for more keys, and then sent a rather terse e-mail saying I needed to respond within 24 hours! They offered no assistance or insight as to where my keys are and who might have them! I told them that my main concern was what happened to my keys, but they totally ignored that. If only I had known up front that Lowe's could have made the keys and offer on sight support...

DON'T USE MINUTEKEY. I had seven copies made of a key. NONE of the keys worked. I sent an email requesting a refund. In the meantime, I threw away the bad keys (who wouldn't?!) They asked for pictures of the bad keys in an email sent days after I had thrown away the bad keys. I told them I threw the keys away. Still, they sent this reply: "Unfortunately, we're unable to process a refund without the picture verification of keys including any copies made through MinuteKey. We apologize for any inconvenience and appreciate your understanding." Well, I definitely do NOT understand. MINUTEKEY IS BAD. STAY AWAY!

Over priced, deceptive, overly aggressive upsell, could not cancel after reviewing receipt.

Excellent. Used kiosk at Walmart for a fob for a 2018 Mustang with keyless start. Very good price, and although they had to reschedule my appointment several times due to weather (snow in Panama City Beach Florida!) and fob availability, once Brian Martin had the key and the good weather, he met me very quickly at Walmart and programmed my key quickly and easily. He was a pleasure to deal with, as was my many interactions with Karen who did the scheduling. And she was always friendly, helpful and also apologetic for the delays (which were out of their control). Entire process was excellent and everyone at Minute Key that I interacted with was a pleasure, professional, friendly and efficient.

These people sold my telephone number as soon I used their services. Immediately, I began getting spam calls and text messages. Beware!!! Indian owned/sells your data.

THE WORST!!! Went to Lowe's kiosk. Wanted two keys. They offered two for one, but as you go through they dupe you into getting another key for an additional $3.00. I did not want it. I could see no way to edit it so the charge went through. When I called to discuss it, the first woman straight up hung up on me and the second was like "sorrrrry" Ugh. Yes, it's only $3.00 but beyond infuriating. I hope Lowe's pulls those machines. I will notify them as well.

Used kiosk to make a copy of car key. The key that arrived is cut completely different from original and doesn't work 100% waste of time and money also took it twice as long to ship. House key work fine they are just a lil rough at first till gets a lil worn

Had a key made and it didn’t work. After a phone dance with them they sent me a refund card that doesn’t work. Got on the website on the card and that was useless as you couldn’t even register the card. Called customer service on card and it’s a machine that won’t let you talk to a real person. Worthless machine.

Don't use their mobile service
They send someone out with a range of $185-220. Charge $250 and the keys provide don't have the lock/unlock buttons. I asked about a second key and he couldn't tell me how much just kept saying we will see when we get out there. I wasn't there and my son paid him for the generic key he provided without knowing better. I called customer service and they just said he provided a working key. They wasted more of my time. Call a local locksmith instead ....

Made six (6) keys. 0 keys work. Called customer support for a refund. There are three options for the automated system, none of which work. I was basically just scammed out of $30!

Ordered 4 keys on 10/5 .. said they had to be mailed. It is now 10/21 and nothing has come in the mail. Call center person was useless. Requesting a refund the next time I call.

The machine doesn’t copy car keys even though the website says it does. One part of the website says it does, another part of the website says it doesn’t. I wasted time driving to one of these useless machines to find this out.

My house key is out floating around (with my address! Yes dumb on my part) no tracking and they say we have to wait 2 weeks to reship or refund....no to mention the first person I talked too couldn't even help and had to escalate it ...1st time using this and definitely the last time!!

Paid for four keys; only two were dispensed, of the two dispensed, only one of the two keys dispensed works in the lock!

Dispensed the wrong key. No refund. Do not use this service.

TRASH… KEY DOESN'T WORK AND NO WAY OF GETTING A REFUND. THANKS FOR NOTHING 👍

I went through the same experience of Bait-and-Switch! Started at four bucks and they tried to steal eight from me. I filed for a refund and got nothing.
This at Lowe's in Hopewell, Va. The store can't refund you because they say it's not their machine. Then why is it there?? B.S!