MIS Claims - Accident Management Reviews 81

Just off the phone with Rita, extremely helpful, curtious and professional. Very straightforward and helpful. First time making a claim and was anxious, there was no need to have been as the service was excellent 👌

I contacted MIS claims following damage to my car. Karen Murphy from MIS claims was very professional and informative every step of the way.

A second to none service! Everyone I spoke with was courteous, professional and took time to talk me through the process- answering all my questions along the way. I got regular updates and phone calls. Completely stress free from my point of view. Excellent- five stars !

Super fast and helpful, contracted someone to come pick me up straight away.

I would like to say that it was worrying me to make the call but when i did the staff were fantastic especially Rita Linsey who could not have been more helpful and sympathetic ref my case would highly recommend there services to any one needing a trustworthy company

My mum had an accident earlier today, I spoke to Rita who was very helpful and said I'd hear from her before the end of the day, which I did, she explained what the procedure was, I know this is the first step but mum will sleep better knowing alls in hand, thanks again Mis claims

I called on a Sunday amid what could be a tricky weekend with nationwide protests to speak to the team at MIS claims.

The lady I spoke to was Sandra who was exceptionally helpful and efficient. She put my mind at ease and reassured me that someone would be with me to assist with my breakdown in under an hour and a half.

What was originally a stressful experience became manageable and dealt with efficiently.

Very impressed. Thank you MIS!

Rita handled my claim superbly. On a busy Saturday morning, she was calm, reassuring and professional in approach. There was no sense of rush and and I felt at ease.
In a world where callers are left waiting for ages, the call was taken quickly and the follow-up call today, Monday, was prompt. I used MIS over a year ago and my experience was similar.

I posted a review a couple of weeks back where i was messed around by a recovery company sent to my house.
After leaving a review i was contacted and the natter followed up.
I subsequently resolved the issue by paying another comoany €191 to get my car started.

MIS have since refuned me this money so all in all a good outsome desoite my initial bad reviee

Ok...I rarely leave reviews of any kind, but felt it necessary to highlight the great service I recently experienced when dealing with MIS. It had been nearly 20 years since I last had reason to claim on an insurance policy & was initially unsure what role MIS played in the procedure.
I was contacted first by a pleasant, professional & witty lady called Rita...She explained the procedure, answered my questions & put my mind at ease...
Unfortunately Rita was away/off sick at one point & her colleague, Jamie-Lee, obviously saw my email & stepped in. (I had been trying for 2 days to get through to my insurance company in England & was asking for help from MIS in contacting them)
I've dealt with many companies in the past where people in the same team refuse to take ownership of an issue if they feel that it's not their problem. Thankfully Jamie-Lee, realising that Rita wasn't in the office, stepped in, answered my email in an efficient, effective & professional way.
I was pleasantly surprised, if I'm honest...
Throughout the whole process, both Rita & Jamie-Lee have been wonderful.

Jamie-Lee was so professional and empathetic. She was so helpful and reassuring which made a stressful situation much less so, really appreciated

MIS have made this process hassle free. Any queries I had to ask was answered straight away by Cameron. Definitely recommend.

5 star from start to finish

MIS claims have been great. Service always prompt, professional and informative every step of the way. Took so much hassle away from me for an accident that wasn’t fault.

MIS we're very professional but I felt there were to many cogs in the claim process and found myself having to contact multiple organisations

We rang MIS Claims this evening due to a shredded tyre from a pothole. Sandra answered the call and was very helpful - she arranged help to get home and was polite and efficient. The entire process was handled really well. Many thanks

Ive been working with MIS Claims for years.
super nice company to deal.
Staff are always so friendly and professional

Rita put me so ease on the call. She sorted my issue easily and couldn’t have been more helpful. Thanks so much

I used MIS to handle a recent road traffic accident claim. The service provided was exceptional and from the very outset the advice given and attention to detail from the staff involved was first class. The entire customer journey through this process was seamless. No hesitation in recommending this service.

The whole process was carried out quickly and efficiently. I had no need to make any calls. They looked after everything, including sorting out hire car while my car was being repaired. Great service.