Today i had my first accident in 30 years of driving. I was anxious at having to call and report it but i was lucky enough to have my call answered by Rita she was friendly and reassuring and complet... Toon meer
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Just off the phone with Rita, extremely helpful, curtious and professional. Very straightforward and helpful. First time making a claim and was anxious, there was no need to have been as the service w... Toon meer
A second to none service! Everyone I spoke with was courteous, professional and took time to talk me through the process- answering all my questions along the way. I got regular updates and phone cal... Toon meer
I called on a Sunday amid what could be a tricky weekend with nationwide protests to speak to the team at MIS claims. The lady I spoke to was Sandra who was exceptionally helpful and efficient... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MIS Claims Accident management, serving Northern Ireland & Ireland offer support to individuals involved in Non-Fault Accidents. Our services include 24/7 Helpline, insurance claims management, vehicle recovery & repair, and provision of replacement vehicles. Legal assistance for personal injury claims, loss of earnings and any other uninsured losses. Where possible we direct your claim against the fault insurer so you don’t have to claim through your own insurance . Dedicated customer support provides continuous updates and assistance. MIS Claims streamline the claims process, offering expert guidance, efficient service, ensuring clients experience minimal disruption and maximum peace of mind.
Contactgegevens
37 Comber Road, BT16 2AA, Belfast, Verenigd Koninkrijk
- 02890410220
- joanne@misgroup.online
- misclaims.com
Heeft 100% van zijn negatieve reviews beantwoord
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The guys at MIS claims are very polite…
The guys at MIS claims are very polite pleasant and helpful. At this moment I am very grateful for their help
Thank you!
While the insurance company of the other party who was responsible for the accident, wasn’t able to resolve the situation, I cannot speak highly enough of MIS Claims who went over and above to help me get a courtesy car and were an absolute pleasure to deal with every step of the process.
Exceptional customer service
Gary has been exceptional throughout, with clear, regular communication as to what was happening. I would not hesitate to recommend MIS Claims.
Excellent customer service…
Contacted after an accident and they were so helpful and reassuring. If everyone was even a bit like Jamie-Lee the world would be a much better place. She genuinely was so helpful and concerned about me and my situation. Highly recommend MIS and especially Jamie-Lee
MIS Claims was excellent from start to finish
Cameron at MIS Claims was excellent from start to finish. Keeping me informed of the progress of my claim and always checking was there anything else he could do. Took all the stress and hassle out of my accident. Would recommend to all.
First class service…
Thanks to Robson and all his guidance to understand what I needed to do to have this car accident reported and sorted asap was top class. All my questions were answered and I was made to feel very relaxed in the process. Thanks so much Robson for a first class job, well done 🙏😁😁😁😁
Brilliant standard of care
Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step of the way and following up the conversations with detailed emails.
Despite the accident happening at one of the busiest points of the year (december) we are now at a place of resolve for the car.
Again,Cameron and his team worked to make sure we were as informed as possible.
Great team at MIS claims! Thank you
What I thought would have been a stressful process was made seamless by MIS claims….. the team from the first call were reassuring, Calm, gave great communication and made the process quick and easy! Thanks for all your help.
Positive experience
I had no idea what to expect, but after I had contacted your company, the experience was very positive.
All the individuals involved, were very professional.
The service was excellent.
Excellent service very helpful phone…
Excellent service very helpful phone call and put me at ease with my first accident in over 50 years driving
Karen Murphy thank you so much
Simply outstanding service
Simply outstanding service, made a very stressful situation easy. I was guided expertly and empathetically through the whole process. Could not speak highly enough of this group and Jack!
What outstanding service
What outstanding service! My car broke down on a Saturday night and within 60 mins the car had been recovered and was on its way to the garage! Professional, helpful service from the whole team. Would highly recommend
Rita was star of the show
I have to say the professional manner in which my accident this morning was excellent. Everything was simple to do and Rita was more than helpful with her advise. Highly recommended company
Rita Lin very helpful
I want to acknowledge Robson Rutherford…
I want to acknowledge Robson Rutherford , who supported me in the time of my accident and helped me by giving the options that I could do. What touched me is that this morning he followed up with a courtesy call and answer my questions that I sent him via email. Thank you Robson. I hope your boss will see this review. You are a credit to the company
Extremely helpful & understanding 😊
Excellent help!
Ms. Rita Lindsay was wonderful to work with! So courteous, kind and understanding with the patience of a saint as I’m not very tech minded.
She did all she could to help me with such a difficult situation.
Rita Lindsay
Rita Lindsay was so lovely to deal with.
She explained everything in full and answered all questions I had.
Compassionate service
My customer advisor Rita Lindsay was excellent ant handling my issue. Efficient, compassionate to the situation. Helpful and supportive through the claim.
Insurance claim for car accident.
Joel was extremely kind and understanding of my situation.
Nothing was too much trouble and he was very patient when gathering information from me.
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