MIS Claims - Accident Management Reviews 82

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Today i had my first accident in 30 years of driving. I was anxious at having to call and report it but i was lucky enough to have my call answered by Rita she was friendly and reassuring and complet... Toon meer

Beoordeeld met 5 van de 5 sterren

Just off the phone with Rita, extremely helpful, curtious and professional. Very straightforward and helpful. First time making a claim and was anxious, there was no need to have been as the service w... Toon meer

Beoordeeld met 5 van de 5 sterren

A second to none service! Everyone I spoke with was courteous, professional and took time to talk me through the process- answering all my questions along the way. I got regular updates and phone cal... Toon meer

Beoordeeld met 5 van de 5 sterren

I called on a Sunday amid what could be a tricky weekend with nationwide protests to speak to the team at MIS claims. The lady I spoke to was Sandra who was exceptionally helpful and efficient... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. Ongevallenverzekeringsmaatschappij

Geschreven door het bedrijf

MIS Claims Accident management, serving Northern Ireland & Ireland offer support to individuals involved in Non-Fault Accidents. Our services include 24/7 Helpline, insurance claims management, vehicle recovery & repair, and provision of replacement vehicles. Legal assistance for personal injury claims, loss of earnings and any other uninsured losses. Where possible we direct your claim against the fault insurer so you don’t have to claim through your own insurance . Dedicated customer support provides continuous updates and assistance. MIS Claims streamline the claims process, offering expert guidance, efficient service, ensuring clients experience minimal disruption and maximum peace of mind.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

82 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 5 van de 5 sterren

Thank you!

While the insurance company of the other party who was responsible for the accident, wasn’t able to resolve the situation, I cannot speak highly enough of MIS Claims who went over and above to help me get a courtesy car and were an absolute pleasure to deal with every step of the process.

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service…

Contacted after an accident and they were so helpful and reassuring. If everyone was even a bit like Jamie-Lee the world would be a much better place. She genuinely was so helpful and concerned about me and my situation. Highly recommend MIS and especially Jamie-Lee

13 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

MIS Claims was excellent from start to finish

Cameron at MIS Claims was excellent from start to finish. Keeping me informed of the progress of my claim and always checking was there anything else he could do. Took all the stress and hassle out of my accident. Would recommend to all.

3 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First class service…

Thanks to Robson and all his guidance to understand what I needed to do to have this car accident reported and sorted asap was top class. All my questions were answered and I was made to feel very relaxed in the process. Thanks so much Robson for a first class job, well done 🙏😁😁😁😁

28 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant standard of care

Cannot thank Cameron and his colleagues enough. Both my parents were in a terrible crash (caused by another driver). Cameron and his team kept us well informed, making sure to phone us every step of the way and following up the conversations with detailed emails.

Despite the accident happening at one of the busiest points of the year (december) we are now at a place of resolve for the car.

Again,Cameron and his team worked to make sure we were as informed as possible.

28 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great team at MIS claims! Thank you

What I thought would have been a stressful process was made seamless by MIS claims….. the team from the first call were reassuring, Calm, gave great communication and made the process quick and easy! Thanks for all your help.

23 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive experience

I had no idea what to expect, but after I had contacted your company, the experience was very positive.
All the individuals involved, were very professional.
The service was excellent.

10 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply outstanding service

Simply outstanding service, made a very stressful situation easy. I was guided expertly and empathetically through the whole process. Could not speak highly enough of this group and Jack!

27 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What outstanding service

What outstanding service! My car broke down on a Saturday night and within 60 mins the car had been recovered and was on its way to the garage! Professional, helpful service from the whole team. Would highly recommend

23 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rita was star of the show

I have to say the professional manner in which my accident this morning was excellent. Everything was simple to do and Rita was more than helpful with her advise. Highly recommended company

19 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I want to acknowledge Robson Rutherford…

I want to acknowledge Robson Rutherford , who supported me in the time of my accident and helped me by giving the options that I could do. What touched me is that this morning he followed up with a courtesy call and answer my questions that I sent him via email. Thank you Robson. I hope your boss will see this review. You are a credit to the company

13 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent help!

Ms. Rita Lindsay was wonderful to work with! So courteous, kind and understanding with the patience of a saint as I’m not very tech minded.

She did all she could to help me with such a difficult situation.

31 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rita Lindsay

Rita Lindsay was so lovely to deal with.
She explained everything in full and answered all questions I had.

20 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Compassionate service

My customer advisor Rita Lindsay was excellent ant handling my issue. Efficient, compassionate to the situation. Helpful and supportive through the claim.

5 augustus 2024
Review zonder uitnodiging

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