Mistertango Reviews 

207
TrustScore 2.5 uit 5

2,5

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I made an account in Mistertango but hadnt used it for 1 year or so. Now when I decided to use it they obliged« me to pay for everething even for not used at all. The human understanding is 0. So, whe... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm a bit surprised with reviews as I saw them only after opening an account. But first contact with sale team was good with fast replies. Maybe a little bit slower with all documents verifications... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Mistertango bietet Business-Kreditkarten an. Soweit nichts verwerfliches. Aber es wird gefordert, als Nachweis der unternehmerischen Tätigkeit eine HRB-Nr. Das ist ein problematischer Nachwe... Toon meer

Beoordeeld met 2 van de 5 sterren

Hello, Mistertango seemed to be a great experience, but some time ago, they decided to close our company's account and asked for a bank address to which they can send the rest of funds. I have given... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst

Geschreven door het bedrijf

Established in 2014, Mistertango is the fintech company offering dedicated IBAN accounts to individuals and businesses. The current account, complete with IBAN number, ability to transfer money instantly via SEPA, allows individuals and businesses to simply, quickly and securely facilitate and fund online activities using fiat currency. Mistertango is electronic money institution supervised by Bank of Lithuania, activity licence No.11.


Contactgegevens

2,5

Slecht

TrustScore 2.5 uit 5

207 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,5

Alle reviews

(207)

14 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Really good for corporate

Really good for corporate.

Fast deposit and withdraw even if now they request more info for withdraw. But if you have all clear and documents for all they work fine

26 november 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad bad bad

Bad bad bad. I send a wire out to a company. This was an investment in a real estate construction company. They asked me for documentation. Excuse me but the last time I checked that was my own money and I can send to whomever I chose to. If they have issues with the destination they can do their due dilligence on them. I am not about to give them private contract that are NDA between me and the company. I said so.
Then I issued a request to withdraw to my own bank. They rejected it.
Then they notified me they closed my account.
Then....believe it or not.....they ask me to give them my bank account so they can send the funds (which I had already requested)....
The bottom line is the most messed up payment processor I have worked with. I would understand to ask for documents for INCOMING wires but documents for OUTGOING is absurd. Not to mention it's a well established european company that I sent to. So bottom line - no problem on deposits but once you try to send funds out - that's when the problems start.
NOT RECOMMENDED. STAY AWAY.

24 november 2018
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello,

Thank you for your feedback!

If the client does not provide the required information about the transaction or his activity, Mistertango has the right to initiate an internal investigation. During this process, the account could be suspended for a while. After the investigation, our compliance department specialists provide their decision, which can be to cooperate or to close the account. If the decision is to close the account, we ask for the personal account of the other bank in order to transfer the remain balance.
Please note: Mistertango reserves the right to ask additional questions or documents in order to ensure the Law of the Republic of Lithuania on the Prevention of Money Laundering and Terrorist Financing.


Best regards,
Mistertango support team

Beoordeeld met 4 van de 5 sterren

Great for business

Great for business! Very cheap to make international transfers. Before we paid € 30 euro for a transfer with our Cyprus bank, now € 10 for a full month with many transfers. Customer service somewhat slow to respond, but in the end you get an answer.

17 november 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This company is a Scam

This company is a Scam, when you place money into your bank account all is okay. Then when you want to take it out for making a purchase or because you lost confidence with the bank, they stop the transaction and retain your own money and funds, without any explication, impossible to contact a custom service. Just email and they answer once a week. Still having my funds retain in this bank and I am not talking about crypto. My own Euros of my wage. This is insane.

26 oktober 2018
Review zonder uitnodiging
Logo Mistertango

Antwoord van Mistertango

Hello,

Thank you for your feedback!

In your case, the transactions might be stopped because the leading documents were not provided or the provided information did not meet our requirements.

Mistertango reserves the right to ask additional questions or documents in order to ensure the Law of the Republic of Lithuania on the Prevention of Money Laundering and Terrorist Financing.

N.B. you always have a possibility to explain your transactions and send to us all leading documentation prior to the transaction is initiated.
We hereby confirm that we guarantee that the customer data provided will be kept confidential and banking secrecy observed according to the applicable normative acts.

Best regards,
Mistertango support team

Beoordeeld met 1 van de 5 sterren

simply scam

simply scam. seems some Russian mafia has decided to get on the internet banking business. seriously not recommended

31 augustus 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I like the Service Mistertango offers

I like the Service Mistertango offers, but the support is intolerable. They just closing tickets with missing wire transfers without any response. it seems that they are not interested in helping their customers, even at higher amounts.

3 augustus 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible customer service

Terrible customer service. Trying to set up a business account; they tell me what they need, so I get the notary/apostille paid for and done, then they come back and want more information in the form of an apostille as well as other information they didn't originally ask for. There must be better options out there than dealing with a company that moves goalposts.

30 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great

great company, wire transfers very fast, app work fine, never had a problem and every time i request assistance to resolve any issue, all works fine.

5 juli 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excelent value for money

I have been using mistertango for more than a year now. I mainly used it to tranfer and spend money from paypal because my bank would charge me 3€ per incoming transaction. I must say i have never had a problem. In the begining i had locked my card by accident and their support was prompt. I believe they are the cheapest company and their app is very user friendly. The only recomendation i have i the lock card slide sometimes it is ambigious if the card is locked or not.

14 mei 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very nice surprise :)

I am surprised to read the negative opinions. I opened an account at mistertango. to be honest, the company name seemed a little "weird" to me but I have NO REGRETS.
opening the account and identifying my ID card was very quick. the customer service always answered my questions quickly and very professionally. Sending and receiving money happens quickly. usually the same day! The android application is clear, easy to use. the mistertango card works perfectly, I've never had a problem. The plus: to be able to manage your account also via their website. As far as I'm concerned, it's tested and approved. I am very happy to have opened a mistertango account

8 mei 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Mistertango bad company, translate with google

Niekam nepatariu naudotis imones mistertango mistertango.lt paslaugomis. Jau metus laiko uzblokuota mano saskaita. Imone visiskai su manimi nebendrauja. Perdave mane, net i fntt. Fntt atsisake ziureti ju paranoiska pareiskima, tuomet perdave i policija. Paskleide mano informacija tretiem asmenim, isvadine mane kaimieciu. Dabar net teismas po metu nustebes ziuri i pinigu isladyma. Siunciau ir aktus ir kitus oficialius dokumentus, kad saskaita turi buti prienama. Mistertango nieko neatsako. Paskambinus ir paprasius pateikti dokumentus, pasako kad atsakys laisku. Atsakymai negaunami jokie. Turiu itarima, kad pinigu saskaitoje jau senai nebera. O kiek turiu ziniu imones ekonomine padetis nekokia. Buvau ir pas tuos pacius tyrejus, visi pakraupe ziuri i sios imones savavaliskus veiksmus. Neliko nieko kito, kaip kreiptis i teisma del patirtos zalos. Metus laiko neatgaunu netoli 1000 eur net ir pateikus dokumentus, kad jie turi buti grazinti. Dar neesu mates tokio menko lygio imones. Nuosirdziai patariu, yra kitu daug saugesniu ir mokejimo sistemu. Niekas cia neeikite ir nepatikekite savo pinigu. Jiem bus nesvarbu ar tu neturi ko valgyt, ar tai paskutiniai tavo pinigai. Patikekit manim. Kas dar neturejot patirties patariu keiskite sia sistema jau dabar.

4 april 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM

SCAM ! mistertango app does not work, like most of people is saying on google play store it is gathering your informations, beware this is a SCAM !

3 april 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

STAY AWAY. Just another scam pseudo crypto exchange.

The website looks very slick and practical at first sight, but beware.

I sent them a transfer of of 0.0122 bitcoins (100 Euros at the time). The following transfer showed up:

SELL 0.00973968 BTC @ 7961.01 EUR

Somewhere on the way 0.00246 BTC got lost, which corresponds to 19 Euros. Note that the BTC network fees at the time where around 3 Euros. In addition, they take 5 Euros fee for the subsequent transfer to my account.

To summarize, on a tranfer of 100 Euros I lost 24 Euros, or 25% ! And I won't even mention the crummy exchange rate !

And to top it all off, when I try to contact their support I get a broken link to a freshdeck account that doesn't exist

STAY AWAY FROM THIS SITE UNLESS YOU HAVE MONEY TO THROW OUT THE WINDOW

3 februari 2018
Review zonder uitnodiging

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