Excellent customer service, very polite and lots of patience shown to me. There was no pressure, Mason allowed me to go at my own pace. My scooter was delivered quickly, arrived on time and at a very... Toon meer
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Lees wat reviewers zeggen
Right from my initial contact with Mason at Mobility Co, he was very helpful. I already knew what wheelchair I required. It was not in stock in the colour I wanted, but was obtained within a couple of... Toon meer
Found this company very easy to deal with. Salesman I dealt with was extremely polite, professional and knowledgeable. I purchased the Aero Carbon powerchair for is light weight and ease of use. Deli... Toon meer
Bedrijf heeft geantwoord
My contact person, James, went out of his way to calm me down when form of payment seemed like an Impossible Mission. Hats off for his patience in dealing with an elderly person trying to cope with to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Contactgegevens
6 Chester Road, SK11 8DG, Macclesfield, Verenigd Koninkrijk
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,7
Uitstekend
537 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Extremely very helpful company I've…
Extremely very helpful company I've just ordered my new mobility not delivered has yet because I was worried about having any room to go through the gate so without hesitation they came out with a demostrater also found a solution for access to my shed notibg was trouble i highly recommend this firm to anyone for there mobility needs thank to a great company
17 april 2026
Antwoord van MobilityCo
Hi Mr Wood,
Thank you for your kind words.
We’re really pleased we could visit and help make sure everything would work for you, including access through the gate and into your shed. It’s important to us that everything is right before delivery, so you can use your new scooter with confidence.
We appreciate your recommendation and look forward to getting your new mobility scooter delivered.
Kind regards,
The MobilityCo Team
Antwoord van MobilityCo
Hi Ron,
Thank you for your review.
We’re glad to hear you were happy with the service and delivery. We appreciate your feedback.
Kind regards,
The MobilityCo Team 😊
Gave me full attention and listened to…
Gave me full attention and listened to what I needed.
David Collins.
15 april 2026
Antwoord van MobilityCo
Hi David,
Thank you for your feedback.
We’re really pleased to hear you felt listened to and well looked after. Understanding your needs is always our priority.
If you ever need anything else, we’re here to help.
Kind regards,
The MobilityCo Team
Antwoord van MobilityCo
Hi Deborah,
Thank you for your kind review.
We’re really glad you found the team helpful and friendly. It’s something we always aim for.
If you ever need anything, we’re here to help.
Kind regards,
The MobilityCo Team
Mobility scooter.
My scooter is in for repair & no communication from them as to when it will be done(been since Tuesday)& when it will be back with me.
21 april 2026
Review zonder uitnodiging
Excellent communication nothing is too…
Excellent communication nothing is too much trouble, highly recommend.
14 april 2026
Antwoord van MobilityCo
Hi Diane,
Thank you for your lovely feedback.
We’re really pleased to hear you were happy with the communication and support. It’s great to know you’d recommend us.
If you ever need anything, we’re always here to help.
Kind regards,
The MobilityCo Team 😊
Can’t yet say I have not received the…
Can’t yet say I have not received the order so I’m glad to give one when I receive the order
14 april 2026
Antwoord van MobilityCo
Thank you, Susan, for your message.
We appreciate you taking the time to leave feedback and completely understand that you’d prefer to wait until your order arrives before sharing your full experience.
We hope your delivery reaches you very soon and that you’ll be pleased with both the product and service. If you need any updates or assistance in the meantime, please don’t hesitate to contact us.Thank you, Susan, for your message.
We appreciate you taking the time to leave feedback and completely understand that you’d prefer to wait until your order arrives before sharing your full experience.
We hope your delivery reaches you very soon and that you’ll be pleased with both the product and service. If you need any updates or assistance in the meantime, please don’t hesitate to contact us.
Spoke with James
Spoke with James, he was very helpful on all aspects on my inquiry. Very fast delivery.
31 maart 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Thank you, Maureen, for your review.
We’re pleased to hear James was able to help with your enquiry and that everything was clear and straightforward. I’ll be sure to pass your kind comments on to him.
Great to know the delivery was quick too.
If you need any further assistance, we’re always here to help.
Antwoord van MobilityCo
We’re pleased to hear the repair was completed to your satisfaction. Our engineers always aim to carry out thorough and reliable work, so it’s great to know that came across.
If you need any further assistance in the future, we’re always here to help.
Engineer arrived at appointed time
Engineer arrived at appointed time. Completed a comprehensive service. very helpful and instructive.
10 april 2026
Antwoord van MobilityCo
Thank you, Peter, for your review.
We’re pleased to hear our engineer arrived on time and carried out a thorough service. It’s great to know you found them helpful and informative throughout the visit.
If you need any further support or have any questions down the line, we’re always here to help.
Very helpful & friendly
Very helpful & friendly. Easy to talk to & explain your needs. Delivery was exactly as promised.
The power chair I bought I am very pleased with but have only been out with it once
11 april 2026
Antwoord van MobilityCo
Thank you for your kind review.
We’re really pleased to hear you found the team helpful and easy to talk to, and that everything was delivered just as promised.
It’s great to know you’re happy with your new powerchair. Hopefully you’ll have plenty more opportunities to get out and about with it soon.
If you ever need any help or have any questions, we’re always here for you.
Can't fault them
The best price for the wheelchair I wanted, ordering was simple and quick. Delivery was really quick as well, thought I'd be waiting at least a couple of weeks but it was here within like 5 days? Yeah, can't really fault them.
10 april 2026
Antwoord van MobilityCo
Thank you, Kate, for your review.
We’re really pleased to hear you found the ordering process quick and straightforward, and that the delivery exceeded your expectations.
It’s great to know you were happy with the price too.
If you ever need any assistance in the future, we’re always here to help.
The service was brilliant could not…
The service was brilliant could not fault in any way, prompt, curtious and problem free
10 april 2026
Antwoord van MobilityCo
Thank you for your kind review.
We’re really pleased to hear you found the service prompt, courteous and problem free. That’s exactly the experience we aim to provide.
If you ever need any help or support in the future, we’re always here for you.
Very helpful
My contact person, James, went out of his way to calm me down when form of payment seemed like an Impossible Mission. Hats off for his patience in dealing with an elderly person trying to cope with today’s technology. Can’t wait to receive my scooter.
16 april 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Thank you, Janice, for your lovely review.
We’re really pleased to hear that James was able to support and reassure you throughout the payment process. We understand that these things can sometimes feel a bit overwhelming, and it’s great to know his patience and help made a difference.
We’re excited for you to receive your scooter and hope you’ll be delighted with it.
If you need anything at all in the meantime or once it arrives, we’re always here to help.
Perfect service.
I’ve purchased a centre drive powerchair from this company and it was delivered today.
I have to say I’m impressed with the quality of service from Mobilityco
James in sales who I spoke to was brilliant. Even responding to a message on a Bank Holiday.
They had the chair I needed in stock and delivered it in good time.
I had the engineer delivery option which I recommend, because the delivery engineer was incredibly helpful and knowledgeable.
Can’t fault this company. Five stars plus.
15 april 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Dave,
Thank you for taking the time to leave such a thoughtful review.
We’re really pleased to hear you’re happy with your new powerchair and the service you received from start to finish. I’ll be sure to pass your kind comments on to James and our delivery engineer, they’ll both appreciate it.
It’s great to know the engineer delivery option made a positive difference and that everything arrived promptly and as expected.
If you ever need any support or have any questions in the future, we’re always here to help.
Thanks again for your recommendation.
Just had delivery of a mobility…
Just had delivery of a mobility scooter. Ordering online was so easy and then received a follow up phone call to check the details which was a lovely touch. The person we spoke with was extremely helpful. Delivery was very quick and we could pick a date which suited. Highly recommend this company
8 april 2026
Antwoord van MobilityCo
Thank you, Kay, for your lovely review.
We’re really pleased to hear that you found the ordering process straightforward and that the follow up call made a positive difference. It’s important to us that everything is right before delivery, so it’s great to know that came across.
We’re also glad the delivery was quick and convenient for you.
Thank you again for your recommendation, it really means a lot. If you ever need any help in the future, we’re always here.
Excellent
Excellent service and easy to deal with. Salespeople were very helpful and friendly. I would deal with them again.
17 maart 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi,
Thanks for your review, we really appreciate it.
Glad to hear you found everything easy and that the team were helpful and friendly.
We’d be happy to help again anytime.
Best regards,
The MobilityCo Team
A great experience from speaking to…
A great experience from speaking to James. He made my experience of purchasing a scooter a very easy one.
Cheaper than the competitors and delivery time was excellent.
Truly a 5 star ⭐⭐⭐⭐⭐ service.
I'm highly delighted with the scooter and the service.
Highly recommended.
Steve H
2 april 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Steve,
Thanks for taking the time to leave a review.
Really pleased to hear James made things easy for you and that everything from pricing to delivery met your expectations.
Good to know you’re happy with the scooter too.
Appreciate the recommendation.
Best regards,
The MobilityCo Team
Excellent service
We are very pleased with the service. It was easy to contact them, by phone and the man we spoke to was very nice, helpful and informative. The parcels arrived very quickly. We can highly recommend the company.
2 april 2026
Antwoord van MobilityCo
Hi Sue,
Thank you so much for your kind words and recommendation! We’re delighted to hear that you found it easy to get in touch and that our team was helpful and informative.
It’s also fantastic to know your order arrived quickly and everything went smoothly.
We really appreciate your support and look forward to helping you again in the future!
Warm regards,
The MobilityCo Team
professional service
Very professional service from James and super delivery timescales. Thanks
31 maart 2026
Antwoord van MobilityCo
Hi,
Thanks for your review!
I’ll be sure to pass your comments on to James. Glad to hear you were happy with the service and delivery times.
Thanks again for your support.
Best regards,
The MobilityCo Team
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