Excellent customer service, very polite and lots of patience shown to me. There was no pressure, Mason allowed me to go at my own pace. My scooter was delivered quickly, arrived on time and at a very... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Right from my initial contact with Mason at Mobility Co, he was very helpful. I already knew what wheelchair I required. It was not in stock in the colour I wanted, but was obtained within a couple of... Toon meer
Bedrijf heeft geantwoord
Found this company very easy to deal with. Salesman I dealt with was extremely polite, professional and knowledgeable. I purchased the Aero Carbon powerchair for is light weight and ease of use. Deli... Toon meer
Bedrijf heeft geantwoord
I'd like to say the company is good but i am still awaiting my buggy despite being told 'the lorry down broke down' Then promised to deliver next day (did not turn up) Then told the delivery company d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Contactgegevens
6 Chester Road, SK11 8DG, Macclesfield, Verenigd Koninkrijk
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,6
Uitstekend
538 reviews
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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professional service
Very professional service from James and super delivery timescales. Thanks
31 maart 2026
Antwoord van MobilityCo
Hi,
Thanks for your review!
I’ll be sure to pass your comments on to James. Glad to hear you were happy with the service and delivery times.
Thanks again for your support.
Best regards,
The MobilityCo Team
Antwoord van MobilityCo
Hi,
Thanks for your review, we really appreciate it.
Glad to hear you were happy with both the service and the team.
Best regards,
The MobilityCo Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Follow up questions answered swiftly on receiving wheelchair.
22 maart 2026
Antwoord van MobilityCo
Hi,
Thanks for leaving us a lovely review, were so glad you had a great experience with us.
Very helpful at every stage
16 maart 2026
Antwoord van MobilityCo
Hi David,
Thank you for the 5 star review!
Life saver - very light but very sturdy
I had reached the stage where I couldn’t walk very far, including walking my grandchildren into school, and I couldn’t lift my mobility scooter out of the back of my car. I needed something I could manhandle easily by myself but strong enough to take my 19 stone, 6 feet 1 inch frame. I’d looked at modern folding suitcase type scooters but with all the weight then in one place I couldn’t lift it high enough to get it into the boot of my Dacia Jogger.
Then I was introduced to a PowerChair and my life changed, quite literally. The chair concertinas left to right so stays at its normal height so I don’t have to try to reach down to the floor, which I find very difficult. Then, the magic part, it’s carbon fibre so only weighs 14kg with the battery still in place! I can therefore pick it up and put it in my car all by myself so school runs are easy and trips to the shops no longer a worry there wouldn’t be a free mobility scooter and it wouldn’t run out of charge before I got round. There are also a lot of very nice people around who see a wheelchair and want to help!
It’s not a cheap option at £1475 but it has given me my life back. James at Mobility Co couldn’t have been nicer and more friendly. I was never pressurised into buying and when I did buy he threw in a thick padded seat (although the seat with the chair seems fine) and a bag for the arm of the chair for my wallet and phone, etc.
28 februari 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi John,
Thank you so much for sharing your story, it truly means a lot to us. We're delighted to hear how much of a positive difference your PowerChair has made to your day-to-day life.
It’s great to know it’s given you back that independence, from school runs to trips out, and that the lightweight design is working perfectly for you.
We’ll be sure to pass on your kind words to James as well. If you ever need anything in the future, we’re always here to help.
Kind regards,
The MobilityCo Team
Great experience
Great experience, Mason was lovely, very helpful and friendly. Would highly recommend.
15 maart 2026
Antwoord van MobilityCo
Hi.
Thank you for taking the time to leave us a 5 star review, i shall pass on your kind comments to mason.
What a service
Well what can we say mason was amazing . Not only are the prices a bit cheaper the service is 2nd to non . We have had several scooters from elite to able world. But nothing beats this service . 5 stars from us thanks Dawn amd Glenis
24 maart 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Dawn,
Thank you for the kind review, we are so pleased to hear you had a great experience with us.
Antwoord van MobilityCo
Hi,
Thank you for the review!
Exceptional service
Exceptional service - I made a mistake in my order and they were sympathetic, extremely helpful and arranged delivery of my power chair more quickly than expected. I couldn't be more pleased.
13 maart 2026
Antwoord van MobilityCo
Hi Jay,
Thank you so much for your kind words.
We’re really pleased we could help resolve the issue with your order and get your power chair to you quicker than expected. We understand how important these products are, so we always aim to make things as smooth and stress-free as possible.
If you ever need anything in the future, we’re always here to help.
Many thanks,
The MobilityCo Team
Service and Quality- MobilityCo
We never met in person the whole trans action done online. The delivery and explanation of how it works was excellent.
Would use Mobility Co again and Highly recommend them to anyone considering a purchase.
John
12 maart 2026
Antwoord van MobilityCo
Hi John,
Thank you for your kind review.
We’re really pleased everything went smoothly and that you found the delivery and explanation helpful. It’s great to hear you’d recommend us.
If you ever need anything in the future, we’re always here to help.
Many thanks,
The MobilityCo Team
Fantastic company very helpful and understanding.
I was seeking advice for a wheelchair for my dad that would suit his needs as a normal standard wheelchair was not doing this. would definatly recomend this company. The staff are very helpful, especially james who has been so fantastic with helping me find what my father needed. I am so glad i found this company.
20 februari 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Michael,
Thank you for leaving us a 5 star review.
We shall pass on your kind words to james.
Many Thanks
Antwoord van MobilityCo
Hi Lisa,
Thank you for your review. We're delighted to hear that you received your order within a couple of days and had a great experience with us.
At MobilityCo, we always aim to provide fast delivery and excellent service, so it's wonderful to know we met your expectations.
If there's anything we can help you with in the future, please don't hesitate to get in touch.
Kind regards,
The MobilityCo Team
Helpful and knowledgeable on products
Helpful and knowledgeable on products, led me to the right choice
2 maart 2026
Antwoord van MobilityCo
Hi Veronica,
Thank you for taking the time to leave us such a lovely review. We're really pleased to hear that our team was able to provide helpful, knowledgeable advice and guide you to the right product for your needs.
If you ever need any further help or advice in the future, please don’t hesitate to get in touch.
Kind regards,
The MobilityCo Team
The product was ordered easily and came…
The product was ordered easily and came fairly promptly.
27 februari 2026
Antwoord van MobilityCo
Hi,
Thank you for taking the time to leave us a review. We're really pleased to hear that you found the ordering process easy and that your product arrived promptly.
If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.
Kind regards,
The MobilityCo Team
After much research I chose the S425
After much research I chose the S425. Really pleased with smooth ride and extra's like lifting of the arms and seat turning making getting on and off easier. After travelling to the super market ( half mile away) I find that my son is willing to take me to and fro, so I don't need the scooter. After travelling lass than six miles on it I need to sell it for a (much reduced price). I can recommend Mobility Co. to any person who is looking for Scooter, or chair etc.
4 maart 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Tony,
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that you were pleased with the Sunrise Medical Sterling S425 Mobility Scooter and that features like the swivel seat and lift-up armrests made getting on and off easier for you. It’s great to know you enjoyed the smooth and comfortable ride.
We also really appreciate your kind recommendation of MobilityCo. It means a lot to our team that you trusted us after doing your research.
Wishing you all the very best, and thank you again for your recommendation.
Kind regards,
The MobilityCo Team 😊
AMAZING !
AMAZING !
From start to finish James gray was a godsend.
After having a nightmare tangle with one of mobility’s competitors this was truly a breath of fresh air.
We were given sound and honest advice resulting in a purchase which hopefully will give my wife hours of comfort.
Thank you James and mobility.
4 maart 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Robin,
Thank you so much for your wonderful review. We’re really pleased to hear that James was able to help make the whole process smooth and stress free for you.
It’s great to know that after your previous experience elsewhere, you felt supported with honest advice and guidance to help you choose the right product for your wife. Our team always aims to make sure customers feel confident and comfortable with their purchase.
We truly hope the chair provides your wife with many hours of comfort and support. If you ever need any assistance in the future, please don’t hesitate to get in touch we’re always here to help.
Thank you again for choosing MobilityCo.
Kind regards,
The MobilityCo Team 😊
The best chair you can buy
The jazzy air chair is the only chair worth buying
Yes, that sounds extreme but hear me out.
I’m 70 in two weeks time. Due to radiation miscalculation in my treatment, my spine was fried and I became paraplegic eight months ago.
Mobility code have helped me on my journey to genuine independence. The jazzy air chair takes you to eye-level with a positive impact on every social interaction. The supermarket easier, stopping for a chat. One of the best advantages is operating the chair at a height in my flat it’s all familiar eye lines. Transfers are a joy combined with the slip sheet. You can always use gravity to drop from the chair to the bed or vice versa similarly with my driving ramp van transferring to the driver seat always with the drop because of the jazz features. Seriously, there’s no other chair to consider.
2 maart 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Jerry,
Firstly, thank you for sharing something so personal and happy 70th birthday for when it comes.
We’re incredibly humbled to read your review. What you’ve been through is life changing, and to know that we’ve been able to play even a small part in supporting your journey back to genuine independence truly means a lot to us.
Your words about there being “no other chair to consider” genuinely made us smile. Most importantly, we’re just so pleased it’s giving you freedom, practicality, and that sense of normality again.
Thank you for trusting us to support you on this journey, Jerry. We’re always here for you whenever you need us.
Warmest wishes,
The MobilityCo Team
Antwoord van MobilityCo
Hi,
Thank you for your kind review.
We’re really pleased to hear you found our team helpful and that your order was delivered on time.
We truly appreciate your feedback and your support. If you ever need anything in the future, we’ll be more than happy to help.
Many thanks,
The MobilityCo Team
Buying a new scooter
Really helpful of buying my new scooter help full with keeping me up to date with products
27 februari 2026
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Shaun,
Thank you for taking the time to leave us a review.
We’re delighted to hear that you felt supported when buying your new scooter and that our team kept you informed along the way. Clear communication and making the process straightforward is very important to us, so it’s great to know that came across.
We hope your new scooter is serving you well, and we look forward to helping you again whenever you need us.
Best wishes,
The MobilityCo Team
Antwoord van MobilityCo
Hi Joanne,
Thank you for taking the time to leave us a 5 star review.
We are delighted to hear you are happy with your product.
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