Brilliant, I had done a bit of research so I knew basically what I was looking for but James answered my questions knowledgeably after establishing my needs, so I was able to go ahead and make my purc... Toon meer
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Lees wat reviewers zeggen
Excellent customer service, very polite and lots of patience shown to me. There was no pressure, Mason allowed me to go at my own pace. My scooter was delivered quickly, arrived on time and at a very... Toon meer
Bedrijf heeft geantwoord
Nice company to deal with very pleasant on the phone etc! Unfortunately the mobility scooter I purchased when delivered wouldn't start ! They came to check out the problem couldn't start it so had to... Toon meer
Bedrijf heeft geantwoord
Right from my initial contact with Mason at Mobility Co, he was very helpful. I already knew what wheelchair I required. It was not in stock in the colour I wanted, but was obtained within a couple of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Contactgegevens
6 Chester Road, SK11 8DG, Macclesfield, Verenigd Koninkrijk
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,6
Uitstekend
541 reviews
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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My review
I found them very helpful and very polite I would definitely recommend the company to anyone
11 september 2025
Antwoord van MobilityCo
Thank you for your kind words. We’re so pleased you found our team helpful and polite, and we truly appreciate your recommendation.
It's a very quiet walking stick.!! Perfect
A bit slow with update messages.otherwize, it is a really good product, extremely quiet, no click, click.when walking.lovely handle, enabling me to swap hands when I dog walk .very pleased .
5 september 2025
Antwoord van MobilityCo
Thank you for sharing your feedback, Elizabeth. We’re delighted to hear you’re enjoying the product and finding it comfortable and practical for your walks. We’ll also take note of your comments on updates so we can keep improving our service.
Very helpful and easy to deal…
Very helpful and easy to deal with,would definitely recommend them
4 september 2025
Antwoord van MobilityCo
Thank you, Angela! We’re so pleased you found us helpful and easy to deal with. Your recommendation means a lot to us.
Very good service from Mobility co…
Very good service from Mobility co staff, delivered on time and well packaged.
Highly recommended and appreciated. J. Stent
30 augustus 2025
Antwoord van MobilityCo
Thank you, Mr Stent! We’re delighted to hear you were happy with our service, delivery, and packaging. Your recommendation is truly appreciated.
Antwoord van MobilityCo
Thank you, Mr Bishop! We’re pleased you’re happy with both the product and our communication.
Mobility scooter purchase
Excellent service. There was an issue with one of the items purchased and the returns process was simple and efficient. I wish all companies operated like this!
29 augustus 2025
Antwoord van MobilityCo
Hi Lorraine,
We’re so pleased you found our service and returns process straightforward. Your kind words mean a lot, and we’re delighted we could make things easy for you.
excellence sale manager
29 augustus 2025
Antwoord van MobilityCo
Hi,
We really appreciate your kind words. It’s great to know our sales manager was able to make your experience such a positive one. We’ll be sure to share your feedback with the team.
Robooter e60 pro
Fantastic experience from start to finish. Knowledgeable sales team asking all the right questions. Helpful and was kept up to date about the delivery and were happy for me to test drive the powerchair first. Great service.
27 augustus 2025
Antwoord van MobilityCo
Thank you for your wonderful feedback. We’re so pleased you had such a positive experience from start to finish, and that our team could support you with advice, updates, and a test drive. It’s great to hear you’re happy with the service.
I received the service that I paid for.
26 augustus 2025
Antwoord van MobilityCo
Thank you, Lindsay, for taking the time to leave a review. We’re glad to hear you received the service you expected, and we hope to serve you again in the future.
Very good also more than happy with the…
Very good also more than happy with the price and was delivered free of charge within 2 days
21 augustus 2025
Antwoord van MobilityCo
Thank you, Mrs Freeman, for your kind feedback. We’re delighted to hear you’re happy with both the price and the speedy delivery. We look forward to helping you again in the future.
I’m really pleased with the service
I’m really pleased with the service. A part of my Karma wheelchair had broken, and it was replaced very quickly. The team was approachable and supportive, and they patiently guided me when I had doubts about folding the wheelchair. I truly appreciate the help of Andy Hackney, who resolved my issue smoothly.
22 augustus 2025
Antwoord van MobilityCo
Hi,
Thank you for your lovely review. We’re so pleased Andy was able to get everything sorted quickly for you and provide the guidance you needed. We’re glad you’re happy with the service and support received.
Mobility Co- Superb service.
Mobility Co. went over and above to ensure my husband got the correct electric powered wheelchair. I would highly recommend this company.
21 augustus 2025
Antwoord van MobilityCo
Hi,
Thank you for your kind words and recommendation. We’re delighted we could help find the right powered wheelchair for your husband, and it’s great to hear you’re so happy with the service.
Antwoord van MobilityCo
Hi Paul,
Thank you for your kind feedback! We’re so pleased to hear you were happy with our service and speedy delivery.
Very impressed with their courtesy when…
Very impressed with their courtesy when I cancelled my order My daughter had ordered sent me three !
28 augustus 2025
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Margaret,
Thank you for your kind words. We completely understand the situation and are glad we could assist quickly and courteously. We hope you enjoy the items your daughter ordered, and we’ll be here if you ever need us in the future.
Prompt delivery and quality product
Prompt delivery and quality product, also very reasonable.
19 augustus 2025
Antwoord van MobilityCo
Thank you, Emma. We’re so pleased to hear you were happy with the quick delivery, quality, and value of your order. We really appreciate your feedback and hope to serve you again soon.
Great company
Great company with great customer service and James was so helpful and very knowledgeable.definitely recommend
27 augustus 2025
Review zonder uitnodiging
Antwoord van MobilityCo
Thank you for your kind words. We’re delighted to hear you had such a positive experience, and we’ll be sure to pass your compliments on to James.
The seat is very uncomfortable and back…
The seatvis very uncomfortable and back rest too low.
Wish I had bought another model but only sat on it for a few minutes ride round the block before deciding to buy.No cushion available for this model MLite 301.
25 augustus 2025
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Catherine,
Thank you for your feedback. We’re sorry to hear the seat comfort hasn’t met your expectations with the Mlite 301. Your comments are really valuable, and we’ll pass them on to the supplier. If you’d like, we can also look into possible seat cushion alternatives that may help improve comfort. Please don’t hesitate to get in touch so we can assist further.
Very understanding and helpful staff at…
Very understanding and helpful staff at the Mobility Co in Macclesfield. Thank you James and Mason. Regarding the Marlin I will reserve judgement until I have used it for a while. It provides the leg room that I need, it's easy to manoeuvre and quite nippy. However can be a bumpy ride on Wilmslow's notoriously uneven pavements. Also I was somewhat surprised to find that the back wheels got stuck when negotiating a very small curb, less than quarter inch, getting up a drive way. The arrangement for storing crutches is not ideal but I think this will apply to all models.
15 augustus 2025
Antwoord van MobilityCo
Hi,
Thank you for your kind words and for mentioning James and Mason. We’re glad the Marlin is working well for you and really appreciate your honest feedback on the ride and design. We’ll be sure to share your comments with the supplier, and we’re always here if you need any further support.
friendly helpful people
friendly helpful people , it was a pleasure to do business with them . Very happy with the mobility scooter I bought from them .
14 augustus 2025
Antwoord van MobilityCo
Thank you, Robin! We’re so pleased to hear you’re happy with your new scooter and that the experience was a pleasure for you. We really appreciate your kind words and hope you continue to enjoy your scooter.
Superb customer service.
I made my order over the phone as I had some queries. Mason was excellent and helped me to decide what to buy. He even pointed me towards a competitor for something he could not supply. The icing on the cake was that I had a deadline for getting the chair that was only 2 business days. This required a delivery method which MobilityCo do not generally use, there was no extra charge for me and I have the chair in time. Absolutely exemplary customer service.
19 augustus 2025
Review zonder uitnodiging
Antwoord van MobilityCo
Hi Jacqui,
Thank you for taking the time to share your experience. We’re so pleased to hear that Mason was able to help you find exactly what you needed. It’s great that we could get everything arranged in time for your deadline.
we’ll be sure to pass your kind words on to Mason.
Best regards,
The MobilityCo Team
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