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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return lab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely surprised by the quality of the garments and fast delivery. Absolutely love the kimonos and can't wait to buy more!

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I bought the ‘Grey Metal Handle Shiny Clutch Bag’ which arrived really quickly and is a nice little handbag. Unfortunately one of the clasps on the hoop handle was twisted and wouldn’t close. I contac... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for a bag & came across this Company. I had never heard of them before & was a bit apprehensive as to what the actual item I'd ordered would be like, the reason I was, was because it wa... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel
  2. Activewear winkel
  3. Kledingwinkel
  4. Jeanswinkel
  5. Leren jassenwinkel
  6. Lingeriewinkel

Geschreven door het bedrijf

Modora is a U.K. based premium apparel brand that combines the gentle tones of traditional Eastern wear with the glamorous beams of the latest Western trends. This vision is imbued within our entire fashion line to bring women the genuine appeal and comfort of a premier brand.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

166 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 1 van de 5 sterren

Don’t buy from here

Fed ex are saying they delivered this item to me, I have cctv on my property which I can provide that no fedex person even enter my property or drive past it between the times frame, they said they delivered it when speaking to the seller he can’t resolve my problem told me to reorder another one which I did and paid for another one, fedex are taking no responsibility saying it was delivered even though I have cctv and said it was delivered to a shared house I live here with my family it’s not a shared property, now the seller will not refund my postage returns money. This seller is useless now, seller won’t reply!!!!

4 augustus 2023
Logo Modora

Antwoord van Modora

Hi Aara,
we are extremely sorry for the issues you have faced. Our Services Team Member will contact you right away to address your concern.

Beoordeeld met 2 van de 5 sterren

Disappointed

Ordered item very fast but the item wasn’t as described, I emailed for help but still not heard back over a week later. I have now sent the item back for a refund and again, over a week later and haven’t heard back from the company.

16 juli 2023
Beoordeeld met 5 van de 5 sterren

Excellent service

Thank you! the outfits are perfect fit. I will order from you again. Love the burkin and can’t wait to wear it on my holiday. Brilliant customer service. Very fast delivery 😊

21 juli 2023
Logo Modora

Antwoord van Modora

We're thrilled to hear you're satisfied! Thank you for your kind words. Looking forward to serving you again soon! Enjoy your holiday with the burkini! 🏊🏻‍♀️

Beoordeeld met 3 van de 5 sterren

Refund not yet received. No response.

Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return label.) Despite 3 separate emails to the "enquiries" requesting update re refund not received, I have not had a refund nor a reply. Still waiting.
Since posting the above comments, 2 days later apology and refund received.🤔. Changed back to 3 stars (from 1 star)

4 juli 2023
Logo Modora

Antwoord van Modora

We apologize for the inconvenience. Your refund has been processed. Thank you for your patience and feedback. We hope to serve you better in the future. 🙏😊

Beoordeeld met 1 van de 5 sterren

Terrible quality :( my trousers ripped…

Terrible quality :( my trousers ripped the second time I used them just by getting off the bed. I had to throw them away and just keep the upper part.

13 juli 2023
Logo Modora

Antwoord van Modora

Dear Maria,

We are truly sorry for the inconvenience that you have faced. Please accept our apologies in this regard. Please contact us on Enquiries@modora.co.uk Or share your order number so we can resolve your issue at its earliest

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 5 van de 5 sterren

Ordering and delivery was quick and…

Ordering and delivery was quick and easy..also the dresses i hot was perfect in fitting and material quality

30 juni 2023
Logo Modora

Antwoord van Modora

Hello Rahima,

Thank you for your feedback! We're thrilled to hear that ordering and delivery were quick and easy. We're also glad that the dresses you got were a perfect fit and of high-quality material. We hope you enjoy wearing them!

Thanks & Regards,
Modora UK

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery. High quality products. Great customer service. Good prices.

14 juli 2022
Review zonder uitnodiging
Logo Modora

Antwoord van Modora

Thank you for your wonderful review! We're thrilled to hear that you were pleased with our fast delivery, high-quality products, great customer service, and affordable prices.

Beoordeeld met 5 van de 5 sterren

Would definitely recommend

Really quick delivery. Easy website to navigate. Really great products.

11 juli 2023
Review zonder uitnodiging
Logo Modora

Antwoord van Modora

Thank you for your positive review! We're delighted to hear that our delivery was fast, our website was easy to navigate, and you are satisfied with our products.

Beoordeeld met 5 van de 5 sterren

Nice selection of clothes

Nice selection of clothes. Easy ordering process and quick delivery. Pleased with my purchase

1 juli 2023
Review zonder uitnodiging
Logo Modora

Antwoord van Modora

Thank you for your positive feedback! We're glad to hear that you were happy with your purchase.

Beoordeeld met 5 van de 5 sterren

Great range and sizes available that…

Great range and sizes available that match modest fashion without plain abayas again

17 juni 2023
Logo Modora

Antwoord van Modora

Thank you for your review! We appreciate your feedback regarding our range and sizes. We strive to provide a great selection that caters to modest fashion, ensuring that our abayas are not plain. We value your support and look forward to serving you in the future.

Thanks & Regards,
Modora UK

Beoordeeld met 1 van de 5 sterren

I send 3 emails to return items too…

I send 3 emails to return items too small and noone came acknto me yet.
There is no return label in package.
The size of the items purchased is totally wrong.
Really disapointed with this company.
I still waiting to do this return.
Not good custumer service at all.

21 juni 2023
Logo Modora

Antwoord van Modora

Hello,

We are truly sorry for the inconvenience that you have faced. Please accept our apologies in this regard. Please contact us on Enquiries@modora.co.uk Or share your order number so we can resolve your issue at its earliest

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 5 van de 5 sterren

A lovely chemise

Great quality material . Looks lovely on . Very pleased with it and the price too

8 juni 2023
Logo Modora

Antwoord van Modora

Thank you so much for taking the time to write us this wonderful review.
We appreciate all your support. Look forward to your next purchase. Have a wonderful day. :)

Beoordeeld met 4 van de 5 sterren
Logo Modora

Antwoord van Modora

Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you!

Beoordeeld met 5 van de 5 sterren

FOR my very first experience with…

FOR my very first experience with Modora, it has turned out to be excellent. I knew what I wanted in design and the technical details of the garment l. I put this into my google search and up popped exactly what I was looking for. I subscribed as it was not a brand I was familiar with.
I was alerted to the special mother’s day price drop. Where I purchased my garment and from the press button. It’s been ultimately The top for communications/delivery speed/points and my garment was excellent and exactly What I wanted. Got my eye on two more items. Well done Mordora

16 maart 2023
Logo Modora

Antwoord van Modora

Thank you so much for taking the time to write us this wonderful review.
We appreciate all your support. Look forward to your next purchase. Have a wonderful day. :)

Beoordeeld met 5 van de 5 sterren

Happy Customer

Amazing experience with Modora. They have a beautiful range of stylish and elegant pieces. Definitely would recommend checking them out. Loved my overall experience with the brand from placing my order to receiving my parcel it was a smooth and swift transaction. Thank you to Modora and the team keep up the hard work 🫶🏻

25 januari 2023
Logo Modora

Antwoord van Modora

Hi Halima,

We are thrilled to hear that you had an amazing experience with Modora and that you loved our range of stylish and elegant pieces. Our team is dedicated to delivering the best possible service to all of our customers, and we are grateful for your recognition of our hard work.

Thank you for your support and we look forward to serving you again in the future.

Sincerely,
Customer Excellence Team
Modora UK

Beoordeeld met 5 van de 5 sterren

Excellent stuff and quick service.

My experience is here about that delivery was super speedy and on time. The cloth stuff quality is excellent .beautiful design. and super comfy and soft. i love the quality of stuff this brand.

16 januari 2023
Logo Modora

Antwoord van Modora

Hi Sonam,

Thank you so much for taking the time to write us such a wonderful review. Your kind words truly made our day. We are always looking for opportunities to exceed our customers' expectations. And with your feedback, it's clear our customers are noticing our efforts.

Thanks & Regards,
Modora UK

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