Asda Money Reviews 

10.854
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We have been with Asda for our pet insurance for a number of years, and thank goodness, as unfortunately our family dog was diagnosed with Lymphoma last year. Asda have been brilliant throughout. From... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Asda money credit card application was easy and quick. I had a decision within 10 mins and my card within a week. Great balance transfer 0% Interest for 6 month. The app is also really handy for m... Toon meer

Beoordeeld met 1 van de 5 sterren

This was basically a scam. The travel insurance was advertised as Schengen compliant and covered 29 member states. However, when the policy was issued, it covered only Region 2 leaving out Spain and M... Toon meer

Beoordeeld met 5 van de 5 sterren

I got myself in a state trying to make a payment on my new Asda Credit Card. The online information didn’t help but one quick call to Ash in Collections and the issue was sorted. He knew immediately w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

At Asda Money we work with experts you can trust to take care of your financial needs. We know that getting the best value for money is always priority. For your credit, insurance and money needs, visit Asda Money today.


Contactgegevens

  • Great Wilson Street, LS11 5AD, Leeds, Verenigd Koninkrijk

  • money.asda.com

4,5

Uitstekend

TrustScore 4.5 uit 5

11K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(10.854)

1.692 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Annual travel policy

The person you speak to understands you, don't have to repeat or explain something 3/4 times, relaxed & reassured with the expertise and knowledge

13 augustus 2026
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Antwoord van Asda Money

Hi Francis, we're so happy to hear that our team provided such a clear and reassuring experience. We truly value your kind words about our expertise and knowledge. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience

13 augustus 2026
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Antwoord van Asda Money

Hi Mrs Maughan, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Staff was very helpful and friendly

Staff was very helpful and friendly

4 augustus 2026
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Antwoord van Asda Money

Hi Debbie, we're so glad our team provided you with a helpful and friendly experience. We appreciate your kind words! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

It's good to talk to a real person…

It's good to talk to a real person about your travel insurance requirements not A I.

6 augustus 2026
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Antwoord van Asda Money

Hi Peter, we're so glad to hear you appreciated speaking with a real person about your travel insurance needs. We believe in providing that human touch. Thank you for your kind words! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Great service

Great service, easy to set up the policy.

27 juli 2026
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Antwoord van Asda Money

Hi Sharon, thank you for your fantastic feedback! We're so pleased to hear that you found our service great and the policy setup easy. We appreciate you taking the time to share your positive experience. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Access to customer service was quick…Asda value

Access to customer service was quick and was helpful in sorting out my query

5 augustus 2026
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Antwoord van Asda Money

Hi Ruth, we're so glad our customer service team could quickly resolve your query. We appreciate you sharing your positive experience with us! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

The renewal was easy and…

The renewal was easy and straightforward.

4 augustus 2026
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Antwoord van Asda Money

Hi Mrs Chapman, we're happy to hear that your renewal was easy and straightforward. We appreciate your positive feedback! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren
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Antwoord van Asda Money

Hi Akinwunmi,

Thank you so much for your kind review! 😊 We’re really pleased to hear that you’ve felt well supported and considered throughout your experience with us.

Making sure our customers feel listened to and supported is really important to us, so it’s lovely to know this has come across.

Thank you for choosing Asda Money, we really appreciate your feedback! 💚

Thank you,
Natalie D.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Friendly, professional & helpful

9 augustus 2026
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Antwoord van Asda Money

Hi Kim, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Very good value for money .Aske the…

Very good value for money .Aske the right questions about my health which has put me at ease .i do alot of my shopping with Asda n will now do my travel insurane ect with them thank you .

31 juli 2026
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Antwoord van Asda Money

Hi Annette, we're so happy to hear that our service provided you with such peace of mind regarding your health questions. We truly appreciate your loyalty and look forward to assisting you with your future travel insurance needs. Thank you for your wonderful feedback! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Ordered money from Asda for our…

Ordered money from Asda for our upcoming trip to Italy. Was easy to order, good service. would use again.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Asda Money

Hi Steven, we are so pleased to hear that ordering your travel money for Italy was easy and that you received good service. We appreciate your kind words and look forward to assisting you again! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Easy to use and excellent for cost

Easy to use and excellent for cost

9 augustus 2026
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Antwoord van Asda Money

Hi Grazie, we're delighted to hear that you found our service easy to use and that you're pleased with the cost. Thank you for your positive feedback! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Very helpful easy to do satisfied

Very helpful easy to do satisfied

9 augustus 2026
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Antwoord van Asda Money

Hi there, we are so glad to hear you found our service helpful and easy to use. Your satisfaction is very important to us. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Easy and quick to use

This is our 3rd time using Asda travel insurance for the family. It's always a good price and easy and quick to book. We've never had to use it yet though.

30 juli 2026
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Antwoord van Asda Money

Hi Nate, we are so pleased to hear that our travel insurance has consistently met your family's needs for a good price and easy booking process. We appreciate your continued trust in us! Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

The colleague was easy to understand…

The colleague was easy to understand her voice was clear. She was very patient and efficient

7 augustus 2026
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Antwoord van Asda Money

Hi Diane, thank you for your wonderful review. We are so pleased to hear that our colleague was clear and easy to understand, and that you found them to be patient and efficient. We appreciate you sharing your positive experience with us. Best wishes, Libby

Beoordeeld met 1 van de 5 sterren

Not good

Not good, I haven’t received my email reply!!!

7 augustus 2026
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Antwoord van Asda Money

Hi Ahmed, thank you for taking the time to leave a review. We can confirm the documents were sent at point of purchase, however may have gone into a junk folder. Please can you check all your emails for this. If you are still missing the documents, please do not hesitate to reach out and we will get this sorted for you.. Best wishes, Libby

Beoordeeld met 5 van de 5 sterren

Very good polite and respectful

Very good polite and respectful

7 augustus 2026
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Antwoord van Asda Money

Hi Julie we're so glad you had a positive experience with us. We appreciate your kind words. Best wishes, Libby

Beoordeeld met 1 van de 5 sterren

Currency exchange rip off.

We bought 1200Euros at £1097.90 for trip to France as back up 6June26 and today 14August26 we returned 840Euros and recieved just £641.22. Today M&S offer £739 rate and others similar. I called ASDA today to enquire and they said that was the correct amount, their ref SC3641666.

Thats ASDA price.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Asda Money

Hi Mr May, we appreciate you sharing your experience regarding the currency exchange. We understand your disappointment with the difference in the exchange rates between your purchase and sale. We always aim to provide competitive rates, and we are reviewing our processes to ensure clarity for all our customers. Best wishes, Libby

Beoordeeld met 4 van de 5 sterren

Easy to renew although email advised…

Easy to renew although email advised policy would not be renewed automatically but online states it will so needs sorting

31 juli 2026
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Antwoord van Asda Money

Hi Fred, we appreciate you highlighting the discrepancy regarding policy renewal information. We understand how confusing conflicting messages can be. We are actively working to ensure our communications are consistent and clear for all our customers. Best wishes, Libby

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