MorningSave Reviews 

2.362
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any mess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person that helped me is Caitlin( Mercatalyst) I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk... Toon meer

Bedrijf heeft geantwoord

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4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(2.362)

326 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Don’t Trust Morning Save

You think because Inside Edition supports them but they are wrong. I ordered the headphones over 2 weeks ago and it was suppose to arrive Aug 31-Sept 1 latest. You reach out to support you get AI bot that says your order will arrive on Sept 1 and it was already Sept 1. Then on Sept 3 you get an email saying the warehouse doesn’t have the product sends a link that takes you back to the very item you ordered and a $5 coupon. I would not never recommend buying from this company as it’s a scam and the media platforms are supporting them

21 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hi there, Thank you for sharing your experience. We are so sorry that your order was affected in this way. We unfortunately, had to an issue with the shipments of this item as a whole, and deeply apologize for any inconvenience the cancellation may have caused you.

Beoordeeld met 1 van de 5 sterren

Do not buy from this company

Do not buy from this company. It took a long time for me to get my product. I bought two hoses I haven’t used but one of them which started leaking in the middle after 100 days. They told me I only had a 90 day warranty. A hose of this caliber should have at least a year in my opinion. I also had to pay shipping and it was just a waste of money.

1 september 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hi there, Thank you for your review. We are sorry that the warranty had already passed. Please let us know if you have any other questions.

Beoordeeld met 5 van de 5 sterren

Jessica was very kind and knowledgeable

Jessica (Mercatalyst) was very kind and answered all of my questions about membership. She was prompt with her replies and she gave me explanations that were easy to understand. She also offered available options to help me!

20 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review and for your kind words

Beoordeeld met 5 van de 5 sterren

Had an issue with one of the handheld…

Had an issue with one of the handheld fans I ordered. Reached out to the company and Jessica refunded the money immediately! No questions asked! Fantastic customer service! This my second time ordering from them because of a segment I saw on one of the morning talk shows..will order again! Thank you, Jessica!

31 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Wow! That's the experience we want for all our customers and we are so glad you were able to get your issue resolved quickly. Thank you for your review and for the shout out to Jessica.

Beoordeeld met 5 van de 5 sterren

Terrific customer service...

Working with Caitlin to resolve my issue was actually refreshing. She was kind, understanding, helpful and proficient. It's rare to deal with customer service of any industry, this professional and timely in response. Thank you. Great hire in Caitlin!

31 augustus 2026
Review zonder uitnodiging
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Antwoord van MorningSave

Thank you for all of your kind words. We are so glad you had such a great experience. :)

Beoordeeld met 5 van de 5 sterren

Customer Support Engineer Assistance

The customer support engineer quickly acknowledged my request and explained what the issue was, and how to resolve. They did an excellent job.

Thank You, Again! :)

18 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for this great review and your kind words about our support team.

Beoordeeld met 5 van de 5 sterren

A satisfied customer

I am very pleased with the customer service, especially Caitlin in particular who made sure that my lost order was safely delivered to me.

21 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your review and kind words. Happy Shopping!

Beoordeeld met 5 van de 5 sterren

Samantha provided outstanding support…

Samantha provided outstanding support from start to finish. From our first communication, her responses were consistently quick and clear. She walked me through a possible way to resolve my issue and when that didn’t work, she promptly informed me that my refund request would be granted. The timely communication and efficient resolution I experienced with Samantha are exactly why I would return as a customer.

19 augustus 2026
Review zonder uitnodiging
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Antwoord van MorningSave

Thank you for such a wonderful review. We are delighted to hear that you were supported from start to finish with Samantha. :)

Beoordeeld met 5 van de 5 sterren

Caitlin, at customer serviceI had an amazing contact with customer…

I had an amazing contact with customer service there. Caitlin, my contact was amazing. All I did was send an email to a general email I was sent about deals, and immediately mailed me back, after I told her I was dissatisfied with a a aproduct I believed defective or broken in shipping because delivery men drop them over the wall, a drop of 4ft at least because the wall is high.could be anything but they were amazing absolutely amazing, not only did this beautiful lady refund all my money, she returned my money as fast as they took it. Immediately. It was great so kind respectful. You can trust the stuff they sell because I know they stand by it. All the while knowing it probably wasn't their fault. Thank you again Caitlin at morning save !! another pet peeve is they take it in a minute but takes 5 days to return? She gave it back as fast as they TOOK IT. That in itself I found amazing!

17 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your kind words and great review. :)

Beoordeeld met 5 van de 5 sterren

Jessica was very proactive and always…

Jessica was very proactive and always responded very quickly to my emails.

11 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your special shout out to Jessica and for leaving this wonderful review. :)

Beoordeeld met 5 van de 5 sterren

Caitlin was very helpful

Caitlin was very courteous, quick to reply, and handled my issue within a couple of hours. Great customer service from MorningSave!

14 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, Robbie. We are happy to hear your issue was resolved quickly!

Beoordeeld met 5 van de 5 sterren

Great Help from Caitlin

I had an issue with an order recently and Caitlin in customer service was great to work with. She was responsive, helpful, and made the whole process smooth and stress-free. Really appreciated her help getting things resolved. Great customer service!

14 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for leaving your review, we are happy to hear that your issue was resolved smoothly.

Beoordeeld met 5 van de 5 sterren

Happy with resolution

This is the first time I've had an issue with an item from Stores.com. I sent a message through the website, and my message was answered promptly. I was first pleased with the timeliness of Jessica's reply. She was polite and professional and very eager to help me happily resolve my issue. We went back and forth with emails for a bit, but only because I kept asking questions, which she professionally answered each time. Bottomline is that she helped to resolve my issue and I'm very pleased with the results.

12 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for sharing, Kim. We are glad that your issue was resolved.

Beoordeeld met 5 van de 5 sterren

It accidentally charged me twice and…

It accidentally charged me twice and was sending me 2 purses. Jessica took care of it very quick and efficient.
I was surprised I didn’t have to battle to get it fixed.
I am very pleased.

12 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Great! We love that you were taken care of quickly. :)

Beoordeeld met 5 van de 5 sterren

Jessica was friendly

Jessica was friendly, prompt in responding and resolved our issue in a favorable manner!

13 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We agree, Jessica is friendly. We are happy to hear that your issue was resolved promptly and in a favorable manner.

Beoordeeld met 5 van de 5 sterren

Thank you Jessica

I have made many purchases with morningsave for several years. I was always pleased with their service until my most recent purchase. It was supposed to be for a 2 pack of cup massagers. But when I received the order there was only one rather than two. I contacted support and Jessica came through for me and sent the second cup massagers. My continued faith in morningsave restored! Thank you Jessica!

1 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for sharing your experience when contacting our team and especially the kind words for Jessica. :)

Beoordeeld met 2 van de 5 sterren

Not only they charge you for shipping…

Not only they charge you for shipping you gotta pay your own return shipping and then you do not get your money back. You get credit. And then to spend your credit you gotta pay for the shipping will never order anything again from this company.

11 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hi Maria. We are so sorry you had this experience. We do mention our return policy on our site, if you feel like your return falls in a different category, please reach back out to us so we can take look a bit further. Thank you.

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