MorningSave Reviews 

2.362
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any mess... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The person that helped me is Caitlin( Mercatalyst) I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk... Toon meer

Bedrijf heeft geantwoord

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4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
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Heeft 100% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(2.362)

326 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I had an issue with Side Deal.com

I had an issue with Side Deal.com, however Caitlin and I worked through it and as a result all the issues were resolved and I am very happy going forward.
Caitlin dug deep into the issues and came out a winner …. Her professionallism, honesty and work ethic speak volumes of her character.
Thank you Caitlin for helping me become a happy customer!

2 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review.. We are happy your issue was resolved David. Thank you so much for shopping with us!

Beoordeeld met 5 van de 5 sterren

Thank you Jessica for all of your help…

Thank you Jessica for all of your help with replacing a faulty item for me thru Morning save! You made it a pleasant experience with your professionalism and help! Hassle free, and much appreciated! Thanks again!

9 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review, Dave. We are happy to hear Jessica was able to help you hassle free.

Beoordeeld met 5 van de 5 sterren

Customer Service Extraordinaire

The professionalism exhibited by Caitlin concerning the mishap of my purchase from MorningSave was outstanding and made me happy to continue purchasing from MorningSave. I will share with others my experience. Thank you!

5 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you very much for your kind words and allowing us to help.

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service



This is a long overdue review of the excellent customer service I received from Samantha (Mercatalyst) with MorningSave. I was concerned with having my credit card stored on the site. Samantha took care of my concern. I still didn’t feel comfortable and emailed additional times with the concern. Even though she had already completed my request, she still took time to explain agian so I would be comfortable. Samantha exercised great patience and customer service. Carmen

3 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Carmen, thank you for leaving this honest and raving review for Samantha. She is a wonderful part of our team and we are delighted you had the chance to work with her and get your issue solved in comfort.

Beoordeeld met 5 van de 5 sterren

Caitlin made the experience super easy…

Caitlin made the experience super easy and pain-free. Thank you Caitlin.

3 augustus 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thanks so much for sharing, Nneka. Thank you for your review and for shopping with us! :)

Beoordeeld met 1 van de 5 sterren

2 pack Mission Personal Air Cooler

I purchased a 2 pack Mission Personal Instant Air Cooler. MorningSave sent the coolers. One of them has visible signs of previous use. It is Dirty and the rubber on the cooler is Sticky/Tacky. I was told that I have to pay for the return of the product
$18-$22 will be the shipping cost. I checked with 2 shippers. I was also told they would issue Store Credit. I believe this to be unfair, being that I may not want to deal with Morning Save agin. I definitely would not want a Cooler that someone else has Used, Blowing in My Face. Also it sounds like a hand held blow dryer. I wanted to use it on my bedroom side table. Either way I Loose.
I sent Morning Save a video of what the 2 Coolers look like. They are able to see the difference and the Dirt between the 2 Air Coolers. They never responded to the video. Maybe I should Post the Video so that they can View it better, I’m not sure.

28 juni 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Hi, I reached out to you for more information and how I could try to make this better for you, without response. Please contact our support team so we are able to look into this issue further.

Beoordeeld met 5 van de 5 sterren

Caitlin was great

Caitlin was great! She helped me resolve my issue really quickly.
I think it took me longer to respond to her, than it took her to take care of my issue.
Very polite and precise.
Thank you Caitlin!

27 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

You are very welcome, Candy. Thank you for taking the time to leave such a great review. :)

Beoordeeld met 5 van de 5 sterren

Thank you Jessica so much for solving…

Thank you Jessica so much for solving my issue in such a short time.
I appreciate your emails and taking in consideration my situation when I received the broken necklace which I couldn’t wait to wear.
It was very nice to talk to you.

31 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for leaving such a raving review for Jessica. We are happy she was able to solve your issue.

Beoordeeld met 5 van de 5 sterren

The price was great

The price was great. Delivery was super quick. I had it for a few days. I had one little issue with the brush on the roller. I contacted them. I just needed the part to fix it. They're sending me a whole new vacuum. I've had a wonderful experience. I will order again and I highly recommend them to you.

30 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

We Love this review... Thank you so much for all the kind words! :)

Beoordeeld met 5 van de 5 sterren

I want to say Thank u to Samantha from…

I want to say Thank u to Samantha from MoringSave.com customer service. She was very helpful and quickly handled my problem with my order 😊

10 juni 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

This is great to hear. We are so happy that Samantha was able to help you quickly.

Beoordeeld met 5 van de 5 sterren

I had a issue with the product and…

I had a issue with the product and Caitlyn was great. She was courteous and professional and was quick to fix it.

22 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for sharing, Terri! We are happy to hear your issue was resolved.

Beoordeeld met 5 van de 5 sterren

Fastest trouble-free return ever!

I contacted customer service at Hammacher Schlemmer when the stick vacuum cleaner I received fell apart resulting in several parts falling to the floor. This caused the latch on the dirt/dust canister to break making the vacuum unusable. Luckily, the customer service member who responded was Caitlin. She requested a couple of pictures of the vacuum and its parts that came in the box. The turnaround for the replacement of the vacuum was done so promptly that I was amazed. Problem solved!! Thank you Caitlin at Hammacher Schlemmer!

10 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your review and for sharing your experience when contacting our support team.

Beoordeeld met 5 van de 5 sterren

Kudos

Kudos! to Jessica for Seemless after sales service support. Solved my wrong sent order issue and processed the replacement in no time. Thank You!!

22 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your review. We are happy to hear that Jessica was able to help get your issue resolved.

Beoordeeld met 4 van de 5 sterren

Damaged breadmaker credit

I purchased a breadmaker and it arrived damaged. I contacted customer service, and sent photos of the damaged box & damage to the appliance. Unfortunately it was no longer available for replacement, but Jessica was very helpful in getting me some credit for a future purchase.

20 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for your review. We are glad Jessica was helpful.

Beoordeeld met 5 van de 5 sterren

First order from them was just awesom

First order from them was just awesome! On the second, however, the wrong item was sent to me, but Jessica was very quick to send me a refund. Will be using your company again in the future! Thank you!!!!

14 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your review

Beoordeeld met 5 van de 5 sterren

One day refund

I submitted an email explaining I received the wrong item. My refund was issued and I was told I didn't have to return the wrong item. Excellent customer service.

14 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your review!

Beoordeeld met 5 van de 5 sterren

Awesome

My experience was one i never would imagine would go so smoothly. My support person Jessica responded to my email promptly. And took care of my issue in a timely manner.

8 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you so much for your review. We are happy to hear that your issue was resolved in a timely manner.

Beoordeeld met 5 van de 5 sterren

《A HAPPY ENDING.¹》

When I Ordered (VITA TRAINER) I Was So Excited When I Received It, But Unfortunately There Were Complications Due To "MANUFACTURE DEFECTS."
Ordering An Item Online, For The First Time, I Thought It Was A Complete Loss. Fortunately, JESSICA (Mercatalyst), Came To My Rescue. She Provided Me Information, Whereas Though I Could Proceed With The Ability To Correct The Mishap. The Defect Remained (UNRESOLVED.) Once Again, I Would Like To Thank Jessica For Personally Handling A Situation That Could've Ended Up As An《UNSOLVED MYSTERY》With Lost Funds. Fortunately, I Was Reimbursed, And The Machine Works Fine. )*(❤️💯❤️)*(

8 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Thank you for leaving your review and for sharing your experience. We are so happy that Jessica was able to assist you and provide you with a fair resolution. We are always happy to help! :)

Beoordeeld met 5 van de 5 sterren

Great Customer Service

I have been purchasing from MorningSave for a long time now. I have never had any issues with any of my purchases. Although with my last purchase I did have an issue, however, I am very pleased to see that MorningSave resolved my issue in a very timely manner. Caitlin was very attentive to my concerns and was able to resolve the issue expeditiously. Thank you Caitlin for putting my mind at ease and allowing me to put my trust in MorningSave’s products.

8 juli 2026
Review zonder uitnodiging
Logo MorningSave

Antwoord van MorningSave

Happy to help, Sonia. Thank you so much for your kind words and for trusting us to be your online retailer. Happy Shopping 🛍️

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