I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer
Bedrijf heeft geantwoord
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I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Toon meer
Bedrijf heeft geantwoord
Caitlin, a Customer Service Representative, was remarkable in handling my complaint of an item I received in damaged condition. She got back to me quickly and offered to replace the item and not requi... Toon meer
Bedrijf heeft geantwoord
So Morning Save claims they "tried" to reach out to me regarding their horrible customer service, not allowing me to return a product that was not as advertised, yet my voicemail doesn't have any mess... Toon meer
Bedrijf heeft geantwoord
The person that helped me is Caitlin( Mercatalyst) I ordered sheets and when I received them I washed and dried them without noticing that I was sent the wrong size. I figured I would have to chalk... Toon meer
Bedrijf heeft geantwoord
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Verenigde Staten
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I had an issue with Side Deal.com, however Caitlin and I worked through it and as a result all the issues were resolved and I am very happy going forward.
Caitlin dug deep into the issues and came out a winner …. Her professionallism, honesty and work ethic speak volumes of her character.
Thank you Caitlin for helping me become a happy customer!

Antwoord van MorningSave
Thank you Jessica for all of your help with replacing a faulty item for me thru Morning save! You made it a pleasant experience with your professionalism and help! Hassle free, and much appreciated! Thanks again!

Antwoord van MorningSave
The professionalism exhibited by Caitlin concerning the mishap of my purchase from MorningSave was outstanding and made me happy to continue purchasing from MorningSave. I will share with others my experience. Thank you!

Antwoord van MorningSave
There was a problem with an incorrect tracking number. The system indicated that my order was delivered 6 weeks before it was ordered.

Antwoord van MorningSave
This is a long overdue review of the excellent customer service I received from Samantha (Mercatalyst) with MorningSave. I was concerned with having my credit card stored on the site. Samantha took care of my concern. I still didn’t feel comfortable and emailed additional times with the concern. Even though she had already completed my request, she still took time to explain agian so I would be comfortable. Samantha exercised great patience and customer service. Carmen

Antwoord van MorningSave
Caitlin made the experience super easy and pain-free. Thank you Caitlin.

Antwoord van MorningSave
I purchased a 2 pack Mission Personal Instant Air Cooler. MorningSave sent the coolers. One of them has visible signs of previous use. It is Dirty and the rubber on the cooler is Sticky/Tacky. I was told that I have to pay for the return of the product
$18-$22 will be the shipping cost. I checked with 2 shippers. I was also told they would issue Store Credit. I believe this to be unfair, being that I may not want to deal with Morning Save agin. I definitely would not want a Cooler that someone else has Used, Blowing in My Face. Also it sounds like a hand held blow dryer. I wanted to use it on my bedroom side table. Either way I Loose.
I sent Morning Save a video of what the 2 Coolers look like. They are able to see the difference and the Dirt between the 2 Air Coolers. They never responded to the video. Maybe I should Post the Video so that they can View it better, I’m not sure.

Antwoord van MorningSave
Caitlin was great! She helped me resolve my issue really quickly.
I think it took me longer to respond to her, than it took her to take care of my issue.
Very polite and precise.
Thank you Caitlin!

Antwoord van MorningSave
Thank you Jessica so much for solving my issue in such a short time.
I appreciate your emails and taking in consideration my situation when I received the broken necklace which I couldn’t wait to wear.
It was very nice to talk to you.

Antwoord van MorningSave
The price was great. Delivery was super quick. I had it for a few days. I had one little issue with the brush on the roller. I contacted them. I just needed the part to fix it. They're sending me a whole new vacuum. I've had a wonderful experience. I will order again and I highly recommend them to you.

Antwoord van MorningSave
I want to say Thank u to Samantha from MoringSave.com customer service. She was very helpful and quickly handled my problem with my order 😊

Antwoord van MorningSave
I had a issue with the product and Caitlyn was great. She was courteous and professional and was quick to fix it.

Antwoord van MorningSave
I contacted customer service at Hammacher Schlemmer when the stick vacuum cleaner I received fell apart resulting in several parts falling to the floor. This caused the latch on the dirt/dust canister to break making the vacuum unusable. Luckily, the customer service member who responded was Caitlin. She requested a couple of pictures of the vacuum and its parts that came in the box. The turnaround for the replacement of the vacuum was done so promptly that I was amazed. Problem solved!! Thank you Caitlin at Hammacher Schlemmer!

Antwoord van MorningSave
Kudos! to Jessica for Seemless after sales service support. Solved my wrong sent order issue and processed the replacement in no time. Thank You!!

Antwoord van MorningSave
I purchased a breadmaker and it arrived damaged. I contacted customer service, and sent photos of the damaged box & damage to the appliance. Unfortunately it was no longer available for replacement, but Jessica was very helpful in getting me some credit for a future purchase.

Antwoord van MorningSave
First order from them was just awesome! On the second, however, the wrong item was sent to me, but Jessica was very quick to send me a refund. Will be using your company again in the future! Thank you!!!!

Antwoord van MorningSave
I submitted an email explaining I received the wrong item. My refund was issued and I was told I didn't have to return the wrong item. Excellent customer service.

Antwoord van MorningSave
My experience was one i never would imagine would go so smoothly. My support person Jessica responded to my email promptly. And took care of my issue in a timely manner.

Antwoord van MorningSave
When I Ordered (VITA TRAINER) I Was So Excited When I Received It, But Unfortunately There Were Complications Due To "MANUFACTURE DEFECTS."
Ordering An Item Online, For The First Time, I Thought It Was A Complete Loss. Fortunately, JESSICA (Mercatalyst), Came To My Rescue. She Provided Me Information, Whereas Though I Could Proceed With The Ability To Correct The Mishap. The Defect Remained (UNRESOLVED.) Once Again, I Would Like To Thank Jessica For Personally Handling A Situation That Could've Ended Up As An《UNSOLVED MYSTERY》With Lost Funds. Fortunately, I Was Reimbursed, And The Machine Works Fine. )*(❤️💯❤️)*(

Antwoord van MorningSave
I have been purchasing from MorningSave for a long time now. I have never had any issues with any of my purchases. Although with my last purchase I did have an issue, however, I am very pleased to see that MorningSave resolved my issue in a very timely manner. Caitlin was very attentive to my concerns and was able to resolve the issue expeditiously. Thank you Caitlin for putting my mind at ease and allowing me to put my trust in MorningSave’s products.

Antwoord van MorningSave
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